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windows explorer has stopped working... vista business

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Old 01-03-2008, 04:42 PM   #1
Neerav
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windows explorer has stopped working... vista business

i got this error like 4 to 5 times now and then explorer reloads. my
antivirus is up to date and vista is fully updated. please advice...

Neerav

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Old 01-03-2008, 04:42 PM   #2
Neerav
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Re: windows explorer has stopped working... vista business

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: iefdm2.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 474aaf90
Exception Code: c0000005
Exception Offset: 024516d3
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Read our privacy statement:
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"Neerav" <abc@xyz.com> wrote in message
news:AF699D30-7F6B-4402-8BFC-8D194D13428F@microsoft.com...
>i got this error like 4 to 5 times now and then explorer reloads. my
>antivirus is up to date and vista is fully updated. please advice...
>
> Neerav


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Old 01-03-2008, 04:43 PM   #3
Mr. Arnold
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Re: windows explorer has stopped working... vista business


"Neerav" <abc@xyz.com> wrote in message
news:AF699D30-7F6B-4402-8BFC-8D194D13428F@microsoft.com...
>i got this error like 4 to 5 times now and then explorer reloads. my
>antivirus is up to date and vista is fully updated. please advice...
>


Apparently, you have installed something that is not Vista compliant. I
suggest you go back to a Restore point prior to you doing any recent
installs of non Vista compliant software.

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Old 01-03-2008, 06:45 PM   #4
Mark L. Ferguson
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Re: windows explorer has stopped working... vista business

If system restore fails to help....
Some Windows Vista functions may not work, or Windows Vista may stop
responding: http://support.microsoft.com/kb/929833

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Was this helpful? Then click the "Yes" Ratings button. Voting helps the web
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Mark L. Ferguson

..
"Neerav" <abc@xyz.com> wrote in message
news:E4ACC6C1-3895-40B0-BB0F-C834B465A6B6@microsoft.com...
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16549
> Application Timestamp: 46d230c5
> Fault Module Name: iefdm2.dll_unloaded
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 474aaf90
> Exception Code: c0000005
> Exception Offset: 024516d3
> OS Version: 6.0.6000.2.0.0.256.6
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
> "Neerav" <abc@xyz.com> wrote in message
> news:AF699D30-7F6B-4402-8BFC-8D194D13428F@microsoft.com...
>>i got this error like 4 to 5 times now and then explorer reloads. my
>>antivirus is up to date and vista is fully updated. please advice...
>>
>> Neerav

>


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Old 01-03-2008, 09:46 PM   #5
Neerav
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Re: windows explorer has stopped working... vista business

I ran sfc /scannow. in the end. the report said "windows found some
problems and was unable to fix them". the log file cbs is to big to copy
paste the contents here.

Neerav

"Mark L. Ferguson" <MarkLFerguson@discussions.microsoft.com> wrote in
message news:EB092283-E4E9-4C34-9E3B-70A3BEA1BB1D@microsoft.com...
> If system restore fails to help....
> Some Windows Vista functions may not work, or Windows Vista may stop
> responding: http://support.microsoft.com/kb/929833
>
> --
> Was this helpful? Then click the "Yes" Ratings button. Voting helps the
> web
> interface.
> http://www.microsoft.com/wn3/locales....htm#RateAPost
>
> Mark L. Ferguson
>
> .
> "Neerav" <abc@xyz.com> wrote in message
> news:E4ACC6C1-3895-40B0-BB0F-C834B465A6B6@microsoft.com...
>> Problem signature:
>> Problem Event Name: APPCRASH
>> Application Name: Explorer.EXE
>> Application Version: 6.0.6000.16549
>> Application Timestamp: 46d230c5
>> Fault Module Name: iefdm2.dll_unloaded
>> Fault Module Version: 0.0.0.0
>> Fault Module Timestamp: 474aaf90
>> Exception Code: c0000005
>> Exception Offset: 024516d3
>> OS Version: 6.0.6000.2.0.0.256.6
>> Locale ID: 1033
>> Additional Information 1: 8d13
>> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> Additional Information 3: 8d13
>> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>>
>> Read our privacy statement:
>> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>>
>> "Neerav" <abc@xyz.com> wrote in message
>> news:AF699D30-7F6B-4402-8BFC-8D194D13428F@microsoft.com...
>>>i got this error like 4 to 5 times now and then explorer reloads. my
>>>antivirus is up to date and vista is fully updated. please advice...
>>>
>>> Neerav

>>

>


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Old 01-03-2008, 09:52 PM   #6
Mark L. Ferguson
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Posts: n/a
Re: windows explorer has stopped working... vista business

How to analyze the log file entries that the Microsoft Windows Resource
Checker (SFC.exe) program generates in Windows Vista:
http://support.microsoft.com/default...b;EN-US;928228

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Was this helpful? Then click the "Yes" Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales....htm#RateAPost

Mark L. Ferguson

..
"Neerav" <abc@xyz.com> wrote in message
news:C560C256-9CC4-42A7-BF90-544063DF5DCE@microsoft.com...
>I ran sfc /scannow. in the end. the report said "windows found some
>problems and was unable to fix them". the log file cbs is to big to copy
>paste the contents here.
>
> Neerav
>
> "Mark L. Ferguson" <MarkLFerguson@discussions.microsoft.com> wrote in
> message news:EB092283-E4E9-4C34-9E3B-70A3BEA1BB1D@microsoft.com...
>> If system restore fails to help....
>> Some Windows Vista functions may not work, or Windows Vista may stop
>> responding: http://support.microsoft.com/kb/929833
>>
>> --
>> Was this helpful? Then click the "Yes" Ratings button. Voting helps the
>> web
>> interface.
>> http://www.microsoft.com/wn3/locales....htm#RateAPost
>>
>> Mark L. Ferguson
>>
>> .
>> "Neerav" <abc@xyz.com> wrote in message
>> news:E4ACC6C1-3895-40B0-BB0F-C834B465A6B6@microsoft.com...
>>> Problem signature:
>>> Problem Event Name: APPCRASH
>>> Application Name: Explorer.EXE
>>> Application Version: 6.0.6000.16549
>>> Application Timestamp: 46d230c5
>>> Fault Module Name: iefdm2.dll_unloaded
>>> Fault Module Version: 0.0.0.0
>>> Fault Module Timestamp: 474aaf90
>>> Exception Code: c0000005
>>> Exception Offset: 024516d3
>>> OS Version: 6.0.6000.2.0.0.256.6
>>> Locale ID: 1033
>>> Additional Information 1: 8d13
>>> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>>> Additional Information 3: 8d13
>>> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>>>
>>> Read our privacy statement:
>>> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>>>
>>> "Neerav" <abc@xyz.com> wrote in message
>>> news:AF699D30-7F6B-4402-8BFC-8D194D13428F@microsoft.com...
>>>>i got this error like 4 to 5 times now and then explorer reloads. my
>>>>antivirus is up to date and vista is fully updated. please advice...
>>>>
>>>> Neerav
>>>

>>

>


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Old 02-03-2008, 12:47 AM   #7
zachd [MSFT]
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Posts: n/a
Re: windows explorer has stopped working... vista business


Isn't that "iefm2.dll"? Isn't that "Free Download Manager"?

What happens if you turn that off or uninstall it?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Neerav" <abc@xyz.com> wrote in message
news:E4ACC6C1-3895-40B0-BB0F-C834B465A6B6@microsoft.com...
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16549
> Application Timestamp: 46d230c5
> Fault Module Name: iefdm2.dll_unloaded
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 474aaf90
> Exception Code: c0000005
> Exception Offset: 024516d3
> OS Version: 6.0.6000.2.0.0.256.6
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
> "Neerav" <abc@xyz.com> wrote in message
> news:AF699D30-7F6B-4402-8BFC-8D194D13428F@microsoft.com...
>>i got this error like 4 to 5 times now and then explorer reloads. my
>>antivirus is up to date and vista is fully updated. please advice...
>>
>> Neerav

>



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Old 02-03-2008, 02:43 PM   #8
Neerav
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Posts: n/a
Re: windows explorer has stopped working... vista business

hello. sfc /scanow didnt help. ran it in safe mode too. it said some files
are corrupted and cannot be repaired.

Neerav

"Mark L. Ferguson" <MarkLFerguson@discussions.microsoft.com> wrote in
message news:EB092283-E4E9-4C34-9E3B-70A3BEA1BB1D@microsoft.com...
> If system restore fails to help....
> Some Windows Vista functions may not work, or Windows Vista may stop
> responding: http://support.microsoft.com/kb/929833
>
> --
> Was this helpful? Then click the "Yes" Ratings button. Voting helps the
> web
> interface.
> http://www.microsoft.com/wn3/locales....htm#RateAPost
>
> Mark L. Ferguson
>
> .
> "Neerav" <abc@xyz.com> wrote in message
> news:E4ACC6C1-3895-40B0-BB0F-C834B465A6B6@microsoft.com...
>> Problem signature:
>> Problem Event Name: APPCRASH
>> Application Name: Explorer.EXE
>> Application Version: 6.0.6000.16549
>> Application Timestamp: 46d230c5
>> Fault Module Name: iefdm2.dll_unloaded
>> Fault Module Version: 0.0.0.0
>> Fault Module Timestamp: 474aaf90
>> Exception Code: c0000005
>> Exception Offset: 024516d3
>> OS Version: 6.0.6000.2.0.0.256.6
>> Locale ID: 1033
>> Additional Information 1: 8d13
>> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> Additional Information 3: 8d13
>> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>>
>> Read our privacy statement:
>> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>>
>> "Neerav" <abc@xyz.com> wrote in message
>> news:AF699D30-7F6B-4402-8BFC-8D194D13428F@microsoft.com...
>>>i got this error like 4 to 5 times now and then explorer reloads. my
>>>antivirus is up to date and vista is fully updated. please advice...
>>>
>>> Neerav

>>

>


  Reply With Quote
Old 02-03-2008, 05:48 PM   #9
Mark L. Ferguson
Guest
 
Posts: n/a
Re: windows explorer has stopped working... vista business

If the TakeOwn route does not appeal to you, you should consider the options
for Repair you can get from the Recovery Options. Press F8 repeatedly during
the 'black screen' portion of a restart, after the BIOS screen. Systems with
Vista Business are usually supplied with several recovery methods.

--
Was this helpful? Then click the "Yes" Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales....htm#RateAPost

Mark L. Ferguson

..
"Neerav" <abc@xyz.com> wrote in message
news:20ECB676-10FD-4A8D-A219-1848C403D0BF@microsoft.com...
> hello. sfc /scanow didnt help. ran it in safe mode too. it said some
> files are corrupted and cannot be repaired.
>
> Neerav
>
> "Mark L. Ferguson" <MarkLFerguson@discussions.microsoft.com> wrote in
> message news:EB092283-E4E9-4C34-9E3B-70A3BEA1BB1D@microsoft.com...
>> If system restore fails to help....
>> Some Windows Vista functions may not work, or Windows Vista may stop
>> responding: http://support.microsoft.com/kb/929833
>>
>> --
>> Was this helpful? Then click the "Yes" Ratings button. Voting helps the
>> web
>> interface.
>> http://www.microsoft.com/wn3/locales....htm#RateAPost
>>
>> Mark L. Ferguson
>>
>> .
>> "Neerav" <abc@xyz.com> wrote in message
>> news:E4ACC6C1-3895-40B0-BB0F-C834B465A6B6@microsoft.com...
>>> Problem signature:
>>> Problem Event Name: APPCRASH
>>> Application Name: Explorer.EXE
>>> Application Version: 6.0.6000.16549
>>> Application Timestamp: 46d230c5
>>> Fault Module Name: iefdm2.dll_unloaded
>>> Fault Module Version: 0.0.0.0
>>> Fault Module Timestamp: 474aaf90
>>> Exception Code: c0000005
>>> Exception Offset: 024516d3
>>> OS Version: 6.0.6000.2.0.0.256.6
>>> Locale ID: 1033
>>> Additional Information 1: 8d13
>>> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>>> Additional Information 3: 8d13
>>> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>>>
>>> Read our privacy statement:
>>> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>>>
>>> "Neerav" <abc@xyz.com> wrote in message
>>> news:AF699D30-7F6B-4402-8BFC-8D194D13428F@microsoft.com...
>>>>i got this error like 4 to 5 times now and then explorer reloads. my
>>>>antivirus is up to date and vista is fully updated. please advice...
>>>>
>>>> Neerav
>>>

>>

>


  Reply With Quote
Old 02-03-2008, 10:48 PM   #10
Marko
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Posts: n/a
RE: windows explorer has stopped working... vista business

Vista problems - appcrash several times a day. SFC fails for fix corrupt
files. I have completely reinstalled my Vista Home Premium with microsoft
teir 2 support monitoring the process and taking system snapshots to try to
diagnose the issues.

SFC / scannow fails

Microsoft tech finally blamed this on the OEM's modification of Vista. I
ran the OS file checker SFC.exe as per microsoft's instruction. It failed
on my PC and every PC i have tested this on in the stores, on new notebooks
of various manufacture.

I am disapointed that Microsoft has not fixed this serious problem and that
the attitude of the 2nd leve support is that its an OEM problem not theirs.

Try it:

run the command consol cmd.exe in administrator mode (righ click cmd.exe in
the startup window.
At the prompt sfc /scannow

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 99% complete.Windows Resource Protection found corrupt files
but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

Why should I spend my hard earned dollars on a product that does not run
correctly?

"Neerav" wrote:

> i got this error like 4 to 5 times now and then explorer reloads. my
> antivirus is up to date and vista is fully updated. please advice...
>
> Neerav
>

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