large white block

oogie

-Dwarf, You were right! It was the Norton/Symantec security. It was a
trial version. I deleated it and now MY BIG WHITE SCREEN IS GONE!!. I tried
everything suggested but to no avail. It stayed with me until this morning.
Thanks to all. I think I'll go eat a piece of chocolate-
oogie


"Dwarf" wrote:

> Hi oogie,
>
> Do you, by chance, happen to be using Norton/Symantec security on your
> machine? This file, 'ALUSchedulerSvc.exe' (Automatic LiveUpdate Scheduler
> Service), is a harmless updater for Norton products. It is made by Symantec
> who are a trusted company. However, if you don't have a Norton/Symantec
> product on your machine, it could be malware.
> Dwarf
>
> "oogie" wrote:
>
> > Dwarf and Bob
> > -- Try "AluschedulerSvc.exe" That has been highlighted in processes when I
> > click on the taskbar. I have restored back before it started appearing but
> > it is still appearing.
> > Help!
> > oogie
> >
> >
> > "Dwarf" wrote:
> >
> > > Hi oogie,
> > >
> > > Thanks for the information. This file, 'audiodg.exe' is part of the Vista
> > > operating system. The information that I have on this file is as follows:
> > >
> > > File description Windows Audio Device Graph Isolation
> > > Type Application
> > > File version 6.0.6000.16386
> > > Product name Microsoft Windows operating System
> > > Product version 6.0.6000.16386
> > > Copyright Microsoft Corporation. All rights reserv...
> > > Size 86.0 KB
> > > Date modified 02/11/2006 09:44
> > > Language English (United States)
> > >
> > > To find this information, click on the start orb and type 'audiodg.exe' into
> > > the search box. In the 'Programs' section of the results panel, this program
> > > will appear. Note that there should be only one result for this file. Right
> > > click on the file and select 'Properties'. The 'audiodg Properties' dialogue
> > > should open. Select the 'Details' tab and compare the values with the values
> > > posted above. Assuming that you are not running SP1, any difference in any of
> > > the values would indicate a corrupted file. Also check the file location. It
> > > should be in the 'System32' folder. To do this, click on the start orb and
> > > type 'audiodg.exe' into the search box and right click on the result as
> > > before. This time, select 'Open file location'. Post back with the results of
> > > your comparisons with the details here.
> > > Dwarf
> > >
> > > "oogie" wrote:
> > >
> > > > The highlighted task is audiodg.exe - username local service and I have
> > > > absolutely no idea what that is.--
> > > > oogie
> > > >
> > > >
> > > > "Dwarf" wrote:
> > > >
> > > > > Hi oogie,
> > > > >
> > > > > Right click on a blank section of the task bar and select 'Task Manager'.
> > > > > Select the 'Applications' tab. Wait until the white block reappears. An entry
> > > > > should appear in the 'Task Manager'. Make a note of the name. Next, right
> > > > > click on it and select 'Go To Process'. Make a note of the highlighted name.
> > > > > Please post back with the above information.
> > > > > Dwarf
> > > > >
> > > > > "oogie" wrote:
> > > > >
> > > > > > There is a white block that comes up on my screen every few minutes. I don't
> > > > > > know what it is. It's empty. It also comes up on the taskbar and it is
> > > > > > yellow and white there. I can close it out but it comes back in a few mins.
> > > > > > It's very annoying. I can't get rid of it because I don't know what it is
> > > > > > and it is completely blank (white). Can you help me. It appears that
> > > > > > something isn trying to open but I don't know what
> > > > > > --
> > > > > > oogie