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Cannot receive/send email

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Old 17-03-2008, 06:51 PM   #1
Frustrated
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Cannot receive/send email

Error message is:
Account: 'pop.central.cox.net', Server: 'pop.central.cox.net', Protocol:
POP3, Server Response: '-ERR An authentication mechanism MUST be entered',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC18

I have checked and unchecked authentication and SSL boxes, I have called my
ISP and they have reset my password, but nothing is working. What is the
problem with this program???
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Old 17-03-2008, 06:51 PM   #2
Gordon
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Re: Cannot receive/send email

"Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
news:0FBFB072-A4A2-4E11-A2BD-466D3070DE33@microsoft.com...
> Error message is:
> Account: 'pop.central.cox.net', Server: 'pop.central.cox.net', Protocol:
> POP3, Server Response: '-ERR An authentication mechanism MUST be entered',
> Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
> 0x800CCC18
>
> I have checked and unchecked authentication and SSL boxes, I have called
> my
> ISP and they have reset my password, but nothing is working. What is the
> problem with this program???



Have a look here for the settings.
Note - it says NOTHING about using port 995.....which is what your error
message states...

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Old 17-03-2008, 06:52 PM   #3
Frustrated
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Re: Cannot receive/send email

How can I figure out which port I should be using? Thanks!

"Gordon" wrote:

> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
> news:0FBFB072-A4A2-4E11-A2BD-466D3070DE33@microsoft.com...
> > Error message is:
> > Account: 'pop.central.cox.net', Server: 'pop.central.cox.net', Protocol:
> > POP3, Server Response: '-ERR An authentication mechanism MUST be entered',
> > Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
> > 0x800CCC18
> >
> > I have checked and unchecked authentication and SSL boxes, I have called
> > my
> > ISP and they have reset my password, but nothing is working. What is the
> > problem with this program???

>
>
> Have a look here for the settings.
> Note - it says NOTHING about using port 995.....which is what your error
> message states...
>

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Old 17-03-2008, 06:52 PM   #4
Gordon
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Re: Cannot receive/send email

"Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
news:70521B73-A802-440B-8EEF-3EC30D595907@microsoft.com...
> How can I figure out which port I should be using? Thanks!
>


The default, if it doesn't mention any sort of security setting. Just use
the default that Windows Mail uses. Delete the mail account, and create a
new one from scratch, using the instructions in the link I provided.

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Old 17-03-2008, 08:54 PM   #5
mac
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Re: Cannot receive/send email


"Gordon" <gbplinux@gmail.com.invalid> wrote in message
news:89DBE497-94E7-44BA-AEC9-A01558037FE2@microsoft.com...
> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
> news:70521B73-A802-440B-8EEF-3EC30D595907@microsoft.com...
>> How can I figure out which port I should be using? Thanks!
>>

>
> The default, if it doesn't mention any sort of security setting. Just use
> the default that Windows Mail uses. Delete the mail account, and create a
> new one from scratch, using the instructions in the link I provided.


Link? :-)
Looks like you forgot to include it Gordon?

Go to the tools menu>accounts>select your 'pop.central.cox.net'
account>properties>server tab>ensure that under
Outgoing Mail Server, put a check in My server requires authentication.
apply>OK

--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.

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Old 17-03-2008, 10:01 PM   #6
Gordon
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Re: Cannot receive/send email

" mac" <macknever@fsmail.net> wrote in message
news:E03473B5-6537-494F-ADF4-C2F79840E7C5@microsoft.com...
>
> "Gordon" <gbplinux@gmail.com.invalid> wrote in message
> news:89DBE497-94E7-44BA-AEC9-A01558037FE2@microsoft.com...
>> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
>> news:70521B73-A802-440B-8EEF-3EC30D595907@microsoft.com...
>>> How can I figure out which port I should be using? Thanks!
>>>

>>
>> The default, if it doesn't mention any sort of security setting. Just use
>> the default that Windows Mail uses. Delete the mail account, and create a
>> new one from scratch, using the instructions in the link I provided.

>
> Link? :-)
> Looks like you forgot to include it Gordon?


Umm in my PREVIOUS reply to the OP? ;-)

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Old 17-03-2008, 10:02 PM   #7
Guest
 
Posts: n/a
Re: Cannot receive/send email


"Gordon" <gbplinux@gmail.com.invalid> wrote in message
news:89DBE497-94E7-44BA-AEC9-A01558037FE2@microsoft.com...
> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
> news:70521B73-A802-440B-8EEF-3EC30D595907@microsoft.com...
>> How can I figure out which port I should be using? Thanks!
>>

>
> The default, if it doesn't mention any sort of security setting. Just use
> the default that Windows Mail uses. Delete the mail account, and create a
> new one from scratch, using the instructions in the link I provided.

What link did you provide? I didn't see any. I'd guess this:

<http://support.cox.com/sdccommon/asp/contentredirect.asp?sprt_cid=4531f9ea-a8b1-4811-b98d-079427d18558>

It was written for Outlook Express, but should also work under
Windows Mail if it doesn't call for the HTTP protocol. It assumes
you start with the default port number, though.


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Old 17-03-2008, 10:02 PM   #8
Gordon
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Re: Cannot receive/send email

<robertmiles@bellsouthNOSPAM.net> wrote in message
news:OM5JBSEiIHA.2416@TK2MSFTNGP04.phx.gbl...
>
> "Gordon" <gbplinux@gmail.com.invalid> wrote in message
> news:89DBE497-94E7-44BA-AEC9-A01558037FE2@microsoft.com...
>> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
>> news:70521B73-A802-440B-8EEF-3EC30D595907@microsoft.com...
>>> How can I figure out which port I should be using? Thanks!
>>>

>>
>> The default, if it doesn't mention any sort of security setting. Just use
>> the default that Windows Mail uses. Delete the mail account, and create a
>> new one from scratch, using the instructions in the link I provided.

> What link did you provide? I didn't see any. I'd guess this:
>
> <http://support.cox.com/sdccommon/asp/contentredirect.asp?sprt_cid=4531f9ea-a8b1-4811-b98d-079427d18558>


No it was this one
http://office.microsoft.com/en-us/ou...962641033.aspx which is for
Outlook, and I can't understand how that got stripped from my other post....

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Old 17-03-2008, 10:02 PM   #9
Gordon
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Posts: n/a
Re: Cannot receive/send email

" mac" <macknever@fsmail.net> wrote in message
news:E03473B5-6537-494F-ADF4-C2F79840E7C5@microsoft.com...
>
> "Gordon" <gbplinux@gmail.com.invalid> wrote in message
> news:89DBE497-94E7-44BA-AEC9-A01558037FE2@microsoft.com...
>> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
>> news:70521B73-A802-440B-8EEF-3EC30D595907@microsoft.com...
>>> How can I figure out which port I should be using? Thanks!
>>>

>>
>> The default, if it doesn't mention any sort of security setting. Just use
>> the default that Windows Mail uses. Delete the mail account, and create a
>> new one from scratch, using the instructions in the link I provided.

>
> Link? :-)
> Looks like you forgot to include it Gordon?
>


Well that's very odd - it somehow got stripped!
This is the one that was supposed to appear!
http://office.microsoft.com/en-us/ou...962641033.aspx

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Old 17-03-2008, 10:02 PM   #10
Dave
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Posts: n/a
Re: Cannot receive/send email

No link there....

--
http://get.live.com/wlmail/overview


"Gordon" <gbplinux@gmail.com.invalid> wrote in message
news:647grvF2ar3foU1@mid.individual.net...
> " mac" <macknever@fsmail.net> wrote in message
> news:E03473B5-6537-494F-ADF4-C2F79840E7C5@microsoft.com...
>>
>> "Gordon" <gbplinux@gmail.com.invalid> wrote in message
>> news:89DBE497-94E7-44BA-AEC9-A01558037FE2@microsoft.com...
>>> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
>>> news:70521B73-A802-440B-8EEF-3EC30D595907@microsoft.com...
>>>> How can I figure out which port I should be using? Thanks!
>>>>
>>>
>>> The default, if it doesn't mention any sort of security setting. Just
>>> use the default that Windows Mail uses. Delete the mail account, and
>>> create a new one from scratch, using the instructions in the link I
>>> provided.

>>
>> Link? :-)
>> Looks like you forgot to include it Gordon?

>
> Umm in my PREVIOUS reply to the OP? ;-)


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