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Old 04-05-2008, 11:44 AM   #11
kilburn
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Re: Disappearing phone numbers


I found that by removing the Skype IE add-in, the problem disapeared.
This did not affect my regular use of Skype as a standalone application


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Old 22-05-2008, 10:44 PM   #12
jbath
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Re: Disappearing phone numbers


Frances M;268808 Wrote:
> Since installing Windows Vista Business, I have noticed that phone
> numbers
> disappear from view after a few seconds on screen. This is happening in
>
> hotmail, email and general web pages. Has anyone else experienced this?
> Got
> any ideas?


Hi Frances

I have not read through all your posts but thought I would quickly give
you my input. My wife has an identical laptop to me and has identical
software (Vista and AVG and Skype) apart from the fact that I have the
latest AVG version 8.0. Her telephone numbers disappear, mine don't.

I followed the good advice of another link on HTFC (great site BTW) who
said to do the following (it worked for my wife's laptop):
on *Internet Explorer* go to *Tools* and *Manage Add-ons* and *Enable
or Disable Add-ons* and then select *Skype* (both of them, Skype and
Skype, Add-on (mastermind) - if you have them on there). Then *Save* and
*close and reopen Explorer*.

Did it work?

Perhaps you have already worked this one out. Can you tell me which
versions of Windows & Explorer you have, which Virus Checker you use and
whether you have, indeed, used Skype?

Best wishes

Joe


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Old 23-05-2008, 07:44 AM   #13
WIBLEY
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Re: Disappearing phone numbers


Frances M;403025 Wrote:
> Since installing Windows Vista Business, I have noticed that phone
> numbers
> disappear from view after a few seconds on screen. This is happening in
> hotmail, email and general web pages. Has anyone else experienced this?
> Got
> any ideas?

Hi Folks - Please see the following message from SKYPE:

Message from Skype:

Our development teams are aware of this problem and are
working hard to fix this in a timely manner. The temporary solution to
this issue is to uninstall and reinstall Skype.

To reinstall Skype:

a) Go to Start > Control Panel > Programs and Features.
b) Search for „Skype” and uninstall it.
c) Go to 'Skype 3.8 for Windows - Download the latest version of Skype'
(http://www.skype.com/download) , get the latest version and install it.
When reinstalling, click the "Options" button in the first installation
window, where the license agreement is. Make sure that the checkboxes
for installing plugins are unchecked, after that install Skype as usual.


Please note, that you have to uninstall Skype before you reinstall it
to completely remove the plugins. If you just install Skype over the
existing Skype application, the plugins will not be removed and the
issue will not be resolved.

Hope the above is helpful.

Wibley


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WIBLEY
Posted via http://www.vistaheads.com

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Old 28-05-2008, 08:45 PM   #14
eltee
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Re: Disappearing phone numbers


Thanks everyone for all the great information. I understand a little
more about the problem I am having but I am still a little stuck. One
of my clients called me, frustrated today to inform me that some of the
people viewing their website were not seeing their telephone numbers.

I aksed if these particular people had skype and I was informed that
they didn't.

Is it possible that these people do not have skpe and vista is making
the numbers disappear. or is it more likely that they have skype that
is not installed properly?

Any ideas? are there any code fixes for this?

thanks



--
eltee
Posted via http://www.vistaheads.com

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Old 29-05-2008, 08:44 AM   #15
WIBLEY
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Posts: n/a
Re: Disappearing phone numbers


eltee;847673 Wrote:
> Thanks everyone for all the great information. I understand a little
> more about the problem I am having but I am still a little stuck. One
> of my clients called me, frustrated today to inform me that some of the
> people viewing their website were not seeing their telephone numbers.
>
> I aksed if these particular people had skype and I was informed that
> they didn't.
>
> Is it possible that these people do not have skpe and vista is making
> the numbers disappear. or is it more likely that they have skype that
> is not installed properly?
>
> Any ideas? are there any code fixes for this?
>
> thanks
>

Hi eltee

I think you and your clients may be having trouble with "add-ons".

Try this:

1. Click START
2. Click ALL PROGRAMS
3. Click ACCESSORIES
4. Click SYSTEM TOOLS
5. Click INTERNET EXPLORER (NO ADD-ONS)

I hope this fixes your problems.

WIBLEY


--
WIBLEY
Posted via http://www.vistaheads.com

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Old 02-06-2008, 01:43 PM   #16
eltee
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Re: Disappearing phone numbers


I understand that clients are probaly having problems with add-ons but
it's impossible to be with every clients client... It would be great to
just be able to fix that... What I needed was a fix so that Vista does
not read the number as anythign related to skype.... and I got the
answer here: 'Brian.WiK blog' (http://brianwik.com/blog/)

check it out... it makes a lor of sense and I'm sure you'll all find it
useful.
Apart from that there are other useful tips here too.

thanks


--
eltee
Posted via http://www.vistaheads.com

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