Authentec update causes Fingerprint reader to no longer work

coladan1

I need some help and hopefully can find it here. I have a Lenovo 300 N100
Notebook running OmniPass. On my last windows update, an update was
installed to the Authentec Fingerprint device driver and now, the fingerprint
reader does not work. I would like to get things up and running again, but
do not know how. Can anyone come up with a way to get things working again.
Thanks fo the help

Steve C.

Mike Hall - MVP

"coladan1" <> wrote in message
news:...
>I need some help and hopefully can find it here. I have a Lenovo 300 N100
> Notebook running OmniPass. On my last windows update, an update was
> installed to the Authentec Fingerprint device driver and now, the
> fingerprint
> reader does not work. I would like to get things up and running again,
> but
> do not know how. Can anyone come up with a way to get things working
> again.
> Thanks fo the help
>
> Steve C.


Control Panel > System > Device Manager

Look for the device in the lists and, once found, highlight then right click
on the device and select 'Properties'

Now click on the 'driver' tab and select 'Roll Back Driver'

--
Mike Hall - MVP
How to construct a good post..

How to use the Microsoft Product Support Newsgroups..

Mike's Window - My Blog..

DL

And reset your winupdate settings to only download/install critical updates,
not driver updates, which you should only obtain from manufacturers sites,
in your case Lenovo

"coladan1" <> wrote in message
news:...
>I need some help and hopefully can find it here. I have a Lenovo 300 N100
> Notebook running OmniPass. On my last windows update, an update was
> installed to the Authentec Fingerprint device driver and now, the
> fingerprint
> reader does not work. I would like to get things up and running again,
> but
> do not know how. Can anyone come up with a way to get things working
> again.
> Thanks fo the help
>
> Steve C.

coladan1

Mike - Thanks...that did the trick...didn't know you could roll back a driver
like that. Learn something new every day. Anyway, my fingerprint reader is
back up and running. Thanks again

Steve

"Mike Hall - MVP" wrote:

> "coladan1" <> wrote in message
> news:...
> >I need some help and hopefully can find it here. I have a Lenovo 300 N100
> > Notebook running OmniPass. On my last windows update, an update was
> > installed to the Authentec Fingerprint device driver and now, the
> > fingerprint
> > reader does not work. I would like to get things up and running again,
> > but
> > do not know how. Can anyone come up with a way to get things working
> > again.
> > Thanks fo the help
> >
> > Steve C.
>
>
> Control Panel > System > Device Manager
>
> Look for the device in the lists and, once found, highlight then right click
> on the device and select 'Properties'
>
> Now click on the 'driver' tab and select 'Roll Back Driver'
>
> --
> Mike Hall - MVP
> How to construct a good post..
>
> How to use the Microsoft Product Support Newsgroups..
>
> Mike's Window - My Blog..
>
>
>
>
>
>

coladan1

DL
Thanks for the tip. My settings were correct...I just thought I was
doing the right thing by installing the optional update for my device. Won't
make that mistake again.

"DL" wrote:

> And reset your winupdate settings to only download/install critical updates,
> not driver updates, which you should only obtain from manufacturers sites,
> in your case Lenovo
>
> "coladan1" <> wrote in message
> news:...
> >I need some help and hopefully can find it here. I have a Lenovo 300 N100
> > Notebook running OmniPass. On my last windows update, an update was
> > installed to the Authentec Fingerprint device driver and now, the
> > fingerprint
> > reader does not work. I would like to get things up and running again,
> > but
> > do not know how. Can anyone come up with a way to get things working
> > again.
> > Thanks fo the help
> >
> > Steve C.
>
>
>

Mike Hall - MVP

"coladan1" <coladan1@discussions.microsoft.com> wrote in message
news19AEEDD-BF3B-4C5F-9FBD-0621EBC2D5BE@microsoft.com...
> Mike - Thanks...that did the trick...didn't know you could roll back a
> driver
> like that. Learn something new every day. Anyway, my fingerprint reader
> is
> back up and running. Thanks again
>
> Steve
>
> "Mike Hall - MVP" wrote:
>
>> "coladan1" <coladan1@discussions.microsoft.com> wrote in message
>> news:C4FFEE65-8C73-4963-AD09-73615E329C2F@microsoft.com...
>> >I need some help and hopefully can find it here. I have a Lenovo 300
>> >N100
>> > Notebook running OmniPass. On my last windows update, an update was
>> > installed to the Authentec Fingerprint device driver and now, the
>> > fingerprint
>> > reader does not work. I would like to get things up and running again,
>> > but
>> > do not know how. Can anyone come up with a way to get things working
>> > again.
>> > Thanks fo the help
>> >
>> > Steve C.
>>
>>
>> Control Panel > System > Device Manager
>>
>> Look for the device in the lists and, once found, highlight then right
>> click
>> on the device and select 'Properties'
>>
>> Now click on the 'driver' tab and select 'Roll Back Driver'
>>
>> --
>> Mike Hall - MVP
>> How to construct a good post..
>>
>> How to use the Microsoft Product Support Newsgroups..
>>
>> Mike's Window - My Blog..
>>
>>
>>
>>
>>
>>


You're welcome.. :-)


--
Mike Hall - MVP
How to construct a good post..

How to use the Microsoft Product Support Newsgroups..

Mike's Window - My Blog..

wiser007

"coladan1" wrote:

> DL
> Thanks for the tip. My settings were correct...I just thought I was
> doing the right thing by installing the optional update for my device. Won't
> make that mistake again.
>
> "DL" wrote:
>
> > And reset your winupdate settings to only download/install critical updates,
> > not driver updates, which you should only obtain from manufacturers sites,
> > in your case Lenovo
> >
> > "coladan1" <> wrote in message
> > news:...
> > >I need some help and hopefully can find it here. I have a Lenovo 300 N100
> > > Notebook running OmniPass. On my last windows update, an update was
> > > installed to the Authentec Fingerprint device driver and now, the
> > > fingerprint
> > > reader does not work. I would like to get things up and running again,
> > > but
> > > do not know how. Can anyone come up with a way to get things working
> > > again.
> > > Thanks fo the help
> > >
> > > Steve C.
> >
> >
> >