cannot delete messages from deleted folder

samina

cannot delete mails from deleted folder says un known error has occured an th
message is also not the only the subject is there

"samina" <samina@discussions.microsoft.com> wrote in message
news:3D5C4B0C-25FF-45DA-A3C7-CD95AE54584C@microsoft.com...
> cannot delete mails from deleted folder says un known error has occured an
> th
> message is also not the only the subject is there

In Windows Mail, unknown errors and undeletable are often due to
interference
from an antivirus program. What if any antivirus programs do you have, and
have
you ever had a Norton or McAfee antivirus program installed on that
computer?

For a temporary fix, download and install this hotfix, with Windows Mail not
running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. If you don't know whether you have a 32-bit version of Vista or
a 64-bit version, try the hotfix for the 32-bit version first. The Vista
SP1
update includes this hotfix, but takes longer to install.

Brink

samina;717032 Wrote:
> cannot delete mails from deleted folder says un known error has occured
> an th
> message is also not the only the subject is there

Hi Samina,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

Installing the Microsoft KB941090 update will just fix the problem for
now. You must stop the cause to prevent it from happening again. Read
the section titled "FIRST" in this tutorial about antivirus and
anti-spyware/adware programs to help prevent this from happening again,
then install the KB941090 Microsoft Update in the section titled
"SECOND" to fix and be able to delete the stuck message from the problem
folder.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

anne1956

"samina" wrote:

> cannot delete mails from deleted folder says un known error has occured an th
> message is also not the only the subject is there

hi Samina.

With just the problem messages in your delete folder, right click on the
delete forder. You will be asked if you wish to permenently delete message,
click yes and you can do this for every one and you can get rid of them.
Cheers Anne

roleysuzyq

thank you thank you thank you. I have had nearly 1400 messages in my deleted
folder that ranged from 6 weeks old to 2 weeks old that I could not delete.
I downloaded the fix you recommended and it worked

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "samina" <samina@discussions.microsoft.com> wrote in message
> news:3D5C4B0C-25FF-45DA-A3C7-CD95AE54584C@microsoft.com...
> > cannot delete mails from deleted folder says un known error has occured an
> > th
> > message is also not the only the subject is there
>
> In Windows Mail, unknown errors and undeletable are often due to
> interference
> from an antivirus program. What if any antivirus programs do you have, and
> have
> you ever had a Norton or McAfee antivirus program installed on that
> computer?
>
> For a temporary fix, download and install this hotfix, with Windows Mail not
> running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other
> folders. If you don't know whether you have a 32-bit version of Vista or
> a 64-bit version, try the hotfix for the 32-bit version first. The Vista
> SP1
> update includes this hotfix, but takes longer to install.
>
>
>

anne1956

"anne1956" wrote: Hi Samina. Mine siad 'unknown error' and the senders
address line had changed to 'Sender Unknown'. I tryed dozens of times to get
rid of these and in the end managed to get rid of them in the delete folder
by right clicking on the folder and then delete all messages.

>
>
> "samina" wrote:
>
> > cannot delete mails from deleted folder says un known error has occured an th
> > message is also not the only the subject is there
>
> hi Samina.
>
> With just the problem messages in your delete folder, right click on the
> delete forder. You will be asked if you wish to permenently delete message,
> click yes and you can do this for every one and you can get rid of them.
> Cheers Anne

You're welcome.

"roleysuzyq" <roleysuzyq@discussions.microsoft.com> wrote in message
news:38DA2BD1-259E-464B-B8A0-F76A3D3ADE90@microsoft.com...
> thank you thank you thank you. I have had nearly 1400 messages in my
> deleted
> folder that ranged from 6 weeks old to 2 weeks old that I could not
> delete.
> I downloaded the fix you recommended and it worked
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "samina" <samina@discussions.microsoft.com> wrote in message
>> news:3D5C4B0C-25FF-45DA-A3C7-CD95AE54584C@microsoft.com...
>> > cannot delete mails from deleted folder says un known error has occured
>> > an
>> > th
>> > message is also not the only the subject is there
>>
>> In Windows Mail, unknown errors and undeletable are often due to
>> interference
>> from an antivirus program. What if any antivirus programs do you have,
>> and
>> have
>> you ever had a Norton or McAfee antivirus program installed on that
>> computer?
>>
>> For a temporary fix, download and install this hotfix, with Windows Mail
>> not
>> running:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other
>> folders. If you don't know whether you have a 32-bit version of Vista or
>> a 64-bit version, try the hotfix for the 32-bit version first. The Vista
>> SP1
>> update includes this hotfix, but takes longer to install.
>>
>>
>>

If you get the same error again, you may want to download and install
this hotfix:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders.

"anne1956" <anne1956@discussions.microsoft.com> wrote in message
news:99516535-E5A7-4BFA-8995-396584E89B99@microsoft.com...
>
>
> "anne1956" wrote: Hi Samina. Mine siad 'unknown error' and the senders
> address line had changed to 'Sender Unknown'. I tryed dozens of times to
> get
> rid of these and in the end managed to get rid of them in the delete
> folder
> by right clicking on the folder and then delete all messages.
>
>>
>>
>> "samina" wrote:
>>
>> > cannot delete mails from deleted folder says un known error has occured
>> > an th
>> > message is also not the only the subject is there
>>
>> hi Samina.
>>
>> With just the problem messages in your delete folder, right click on the
>> delete forder. You will be asked if you wish to permenently delete
>> message,
>> click yes and you can do this for every one and you can get rid of them.
>> Cheers Anne