Lost all folders

Gary VanderMolen

Kaspersky can also cause problems with Windows Mail, although
not as frequently as the big three troublemakers I mentioned below.
The only way to rule out Kaspersky as the possible culprit is to do a
temporary uninstall, then reboot and try Windows Mail again. If no
change, you can always reinstall Kaspersky.

--
Gary VanderMolen, MS-MVP


"Pericles" <pericles@discussions.microsoft.com> wrote in message news:653DC25F-6E00-4850-A7EC-79B61D2F94B6@microsoft.com...
> Thanks for that.
>
> I have been using Kaspersky AV for about eight years with no problems. How
> does that work with Vista and what about the problems with my other
> disappearing folders, please?
> --
> Pericles
>
>
> "Gary VanderMolen" wrote:
>
>> In the case of Norton, McAfee, or Trend Micro antivirus software,
>> disabling is often insufficient, and those programs must be uninstalled
>> if you want a trouble-free Windows Mail.
>>
>> Another option is upgrading to Windows Live Mail, which is less prone
>> to suffering corruption from aggressive antivirus products. In any case,
>> email scanning must be disabled.
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "Pericles" <pericles@discussions.microsoft.com> wrote in message news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@microsoft.com...
>> >I have a similar problem. At first, I found that folders would 'disappear'
>> > in front of my eyes. Looking around, I found that the missing folders had
>> > tucked themselves inside others. I spent ages dragging them back where they
>> > belonged but when I checked the contents, by the time I was half-way down the
>> > folder list all the messages in the later folders had disappeared, together
>> > with the column headings. If I then close the mail program and restart it,
>> > all the folders except the 'Inbox' have disappeared completely.
>> >
>> > Restarting in 'Safe Mode', I could find all the folders and messages without
>> > difficulty, although some were not where they should be. After dragging them
>> > back to their right places again and restarting normally I found that the
>> > folders were in their right places, but on checking contents I found that the
>> > later folders had become corrupted again, as above. If I try checking the
>> > folders from the bottom of the list and working up, the same thing happens in
>> > reverse and even the folders that were ok when I started the check become
>> > corrupted.
>> >
>> > I have also had similar problems with folders moving around in my
>> > 'Documents' folder, so the problem appears not to be confined to Windows Mail!
>> >
>> > I have also tried turning off 'click-lock', disabling the e-mail scanners in
>> > my AV software and disabling the AV software completely and re-booting.
>> > Nothing makes any difference. A diagnostic check on the memory also found
>> > no problems.
>> >
>> > I have also had three or four 'blue screens' in the last two weeks or so,
>> > which may or may not be connected, but, so far have had no response from
>> > Microsoft.
>> >
>> > My Windows Updates are up-to-date as of yesterday, including SP1.
>> >
>> > Help, please!
>> > --
>> > Pericles
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> That link does not work.
>> >> If you want to link images, use something like http://imageshack.us/
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP
>> >>
>> >>
>> >> "jannerhank" <jannerhank@discussions.microsoft.com> wrote in message
>> >> news:B1F32A03-B712-4006-8F71-363F2642E442@microsoft.com...
>> >> > Yes, but where was the Local Folders? I understand what you mean but there
>> >> > are no folders at all in Windows Mail, please look at the following
>> >> >
>> >> > http://vista64.net/forums/attachment...achmentid=4465 attachment.
>> >> > --
>> >> > jannerhank
>> >> >
>> >> >
>> >> > "sherbert" wrote:
>> >> >
>> >> >> Yes, this happened to me once and what I did was click on 'local folders' and
>> >> >> drag all the folders back to where they belong. Don't know why it happened in
>> >> >> the first place and it has never happened since...good luck.
>> >> >>
>> >> >> "jannerhank" wrote:
>> >> >>
>> >> >> >
>> >> >> > After a reboot I have lost all the folders in Windows Mail. I just have
>> >> >> > the received mail shown. So no Inbox, Outbox, Sent; Deleted, Junk etc.
>> >> >> > Never had this happen before or know of anyone who has?
>> >> >> >
>> >> >> > See attached file.
>> >> >> > Jannerhank
>> >> >> >
>> >> >> >
>> >> >> > +-------------------------------------------------------------------+
>> >> >> > |Filename: Windows Mail.jpg |
>> >> >> > |Download: http://vista64.net/forums/attachment.php?attachmentid=4465|
>> >> >> > +-------------------------------------------------------------------+
>> >> >> >
>> >> >> > --
>> >> >> > jannerhank
>> >> >> >
>> >>
>>
>>

Frank Saunders MS-MVP IE,OE/WM

"Pericles" <pericles@discussions.microsoft.com> wrote in message
news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@microsoft.com...
>I have a similar problem. At first, I found that folders would 'disappear'
> in front of my eyes. Looking around, I found that the missing folders had
> tucked themselves inside others. I spent ages dragging them back where
> they
> belonged but when I checked the contents, by the time I was half-way down
> the
> folder list all the messages in the later folders had disappeared,
> together
> with the column headings. If I then close the mail program and restart
> it,
> all the folders except the 'Inbox' have disappeared completely.
>
> Restarting in 'Safe Mode', I could find all the folders and messages
> without
> difficulty, although some were not where they should be. After dragging
> them
> back to their right places again and restarting normally I found that the
> folders were in their right places, but on checking contents I found that
> the
> later folders had become corrupted again, as above. If I try checking the
> folders from the bottom of the list and working up, the same thing happens
> in
> reverse and even the folders that were ok when I started the check become
> corrupted.
>
> I have also had similar problems with folders moving around in my
> 'Documents' folder, so the problem appears not to be confined to Windows
> Mail!
>
> I have also tried turning off 'click-lock', disabling the e-mail scanners
> in
> my AV software and disabling the AV software completely and re-booting.
> Nothing makes any difference. A diagnostic check on the memory also
> found
> no problems.
>
> I have also had three or four 'blue screens' in the last two weeks or so,
> which may or may not be connected, but, so far have had no response from
> Microsoft.
>
> My Windows Updates are up-to-date as of yesterday, including SP1.


What you describe sounds like just plain use error: moving the mouse while
clicking.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

Pericles

"Frank Saunders MS-MVP IE,OE/WM" wrote:

> "Pericles" <pericles@discussions.microsoft.com> wrote in message
> news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@microsoft.com...
> >I have a similar problem. At first, I found that folders would 'disappear'
> > in front of my eyes. Looking around, I found that the missing folders had
> > tucked themselves inside others. I spent ages dragging them back where
> > they
> > belonged but when I checked the contents, by the time I was half-way down
> > the
> > folder list all the messages in the later folders had disappeared,
> > together
> > with the column headings. If I then close the mail program and restart
> > it,
> > all the folders except the 'Inbox' have disappeared completely.
> >
> > Restarting in 'Safe Mode', I could find all the folders and messages
> > without
> > difficulty, although some were not where they should be. After dragging
> > them
> > back to their right places again and restarting normally I found that the
> > folders were in their right places, but on checking contents I found that
> > the
> > later folders had become corrupted again, as above. If I try checking the
> > folders from the bottom of the list and working up, the same thing happens
> > in
> > reverse and even the folders that were ok when I started the check become
> > corrupted.
> >
> > I have also had similar problems with folders moving around in my
> > 'Documents' folder, so the problem appears not to be confined to Windows
> > Mail!
> >
> > I have also tried turning off 'click-lock', disabling the e-mail scanners
> > in
> > my AV software and disabling the AV software completely and re-booting.
> > Nothing makes any difference. A diagnostic check on the memory also
> > found
> > no problems.
> >
> > I have also had three or four 'blue screens' in the last two weeks or so,
> > which may or may not be connected, but, so far have had no response from
> > Microsoft.
> >
> > My Windows Updates are up-to-date as of yesterday, including SP1.
>
>
> What you describe sounds like just plain use error: moving the mouse while
> clicking.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> Do not reply with email
>


I thought that at first, which is why I turned off 'click-lock', but it
would not explain why, when I am half-way through checking that files and
folders are where they should be, the COLUMN HEADINGS and all the folders
except the Inbox disappear completely but reappear if I reboot in safe mode.

I have uninstalled Kaspersky, as suggested by Gary Vandermolen, and tried
turning off Defender, but it made no difference.
--
Pericles

Pericles

>
> "Frank Saunders MS-MVP IE,OE/WM" wrote:
>
> > "Pericles" <pericles@discussions.microsoft.com> wrote in message
> > news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@microsoft.com...
> > >I have a similar problem. At first, I found that folders would 'disappear'
> > > in front of my eyes. Looking around, I found that the missing folders had
> > > tucked themselves inside others. I spent ages dragging them back where
> > > they
> > > belonged but when I checked the contents, by the time I was half-way down
> > > the
> > > folder list all the messages in the later folders had disappeared,
> > > together
> > > with the column headings. If I then close the mail program and restart
> > > it,
> > > all the folders except the 'Inbox' have disappeared completely.
> > >
> > > Restarting in 'Safe Mode', I could find all the folders and messages
> > > without
> > > difficulty, although some were not where they should be. After dragging
> > > them
> > > back to their right places again and restarting normally I found that the
> > > folders were in their right places, but on checking contents I found that
> > > the
> > > later folders had become corrupted again, as above. If I try checking the
> > > folders from the bottom of the list and working up, the same thing happens
> > > in
> > > reverse and even the folders that were ok when I started the check become
> > > corrupted.
> > >
> > > I have also had similar problems with folders moving around in my
> > > 'Documents' folder, so the problem appears not to be confined to Windows
> > > Mail!
> > >
> > > I have also tried turning off 'click-lock', disabling the e-mail scanners
> > > in
> > > my AV software and disabling the AV software completely and re-booting.
> > > Nothing makes any difference. A diagnostic check on the memory also
> > > found
> > > no problems.
> > >
> > > I have also had three or four 'blue screens' in the last two weeks or so,
> > > which may or may not be connected, but, so far have had no response from
> > > Microsoft.
> > >
> > > My Windows Updates are up-to-date as of yesterday, including SP1.
> >
> >
> > What you describe sounds like just plain use error: moving the mouse while
> > clicking.
> >
> > --
> > Frank Saunders MS-MVP IE,OE/WM
> > Do not reply with email
> >
>
>
> I thought that at first, which is why I turned off 'click-lock', but it
> would not explain why, when I am half-way through checking that files and
> folders are where they should be, the COLUMN HEADINGS and all the folders
> except the Inbox disappear completely but reappear if I reboot in safe mode.
>
> I have uninstalled Kaspersky, as suggested by Gary Vandermolen, and tried
> turning off Defender, but it made no difference.
> --
> Pericles
>
>


"Pericles" wrote:

I re-installed Kaspersky as uninstalling it had made no difference to my
problems. All of these seem to have occurred when performing tasks that were
probably fairly memory intensive, such as copying data files from a USB key
and creating or reorganizing folders. As no problems were found in memory
diagnostic tests, I now wonder whether the real cause is the amount of memory
required to run Vista, itself. I have now tried shutting down all
non-essential programs, such as 'Side Bar' and this seems to have released a
considerable amount of RAM. My present laptop has 2GB of RAM.

Comments please.

--
Pericles

"Pericles" <pericles@discussions.microsoft.com> wrote in message
news:4A929383-0EBE-4D56-9E76-29210C18B129@microsoft.com...
>>
>> "Frank Saunders MS-MVP IE,OE/WM" wrote:
>>
>> > "Pericles" <pericles@discussions.microsoft.com> wrote in message
>> > news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@microsoft.com...
>> > >I have a similar problem. At first, I found that folders would
>> > >'disappear'
>> > > in front of my eyes. Looking around, I found that the missing
>> > > folders had
>> > > tucked themselves inside others. I spent ages dragging them back
>> > > where
>> > > they
>> > > belonged but when I checked the contents, by the time I was half-way
>> > > down
>> > > the
>> > > folder list all the messages in the later folders had disappeared,
>> > > together
>> > > with the column headings. If I then close the mail program and
>> > > restart
>> > > it,
>> > > all the folders except the 'Inbox' have disappeared completely.
>> > >
>> > > Restarting in 'Safe Mode', I could find all the folders and messages
>> > > without
>> > > difficulty, although some were not where they should be. After
>> > > dragging
>> > > them
>> > > back to their right places again and restarting normally I found that
>> > > the
>> > > folders were in their right places, but on checking contents I found
>> > > that
>> > > the
>> > > later folders had become corrupted again, as above. If I try
>> > > checking the
>> > > folders from the bottom of the list and working up, the same thing
>> > > happens
>> > > in
>> > > reverse and even the folders that were ok when I started the check
>> > > become
>> > > corrupted.
>> > >
>> > > I have also had similar problems with folders moving around in my
>> > > 'Documents' folder, so the problem appears not to be confined to
>> > > Windows
>> > > Mail!
>> > >
>> > > I have also tried turning off 'click-lock', disabling the e-mail
>> > > scanners
>> > > in
>> > > my AV software and disabling the AV software completely and
>> > > re-booting.
>> > > Nothing makes any difference. A diagnostic check on the memory also
>> > > found
>> > > no problems.
>> > >
>> > > I have also had three or four 'blue screens' in the last two weeks or
>> > > so,
>> > > which may or may not be connected, but, so far have had no response
>> > > from
>> > > Microsoft.
>> > >
>> > > My Windows Updates are up-to-date as of yesterday, including SP1.
>> >
>> >
>> > What you describe sounds like just plain use error: moving the mouse
>> > while
>> > clicking.
>> >
>> > --
>> > Frank Saunders MS-MVP IE,OE/WM
>> > Do not reply with email
>> >
>>
>>
>> I thought that at first, which is why I turned off 'click-lock', but it
>> would not explain why, when I am half-way through checking that files and
>> folders are where they should be, the COLUMN HEADINGS and all the folders
>> except the Inbox disappear completely but reappear if I reboot in safe
>> mode.
>>
>> I have uninstalled Kaspersky, as suggested by Gary Vandermolen, and tried
>> turning off Defender, but it made no difference.
>> --
>> Pericles
>>
>>
>
>
> "Pericles" wrote:
>
> I re-installed Kaspersky as uninstalling it had made no difference to my
> problems. All of these seem to have occurred when performing tasks that
> were
> probably fairly memory intensive, such as copying data files from a USB
> key
> and creating or reorganizing folders. As no problems were found in memory
> diagnostic tests, I now wonder whether the real cause is the amount of
> memory
> required to run Vista, itself. I have now tried shutting down all
> non-essential programs, such as 'Side Bar' and this seems to have released
> a
> considerable amount of RAM. My present laptop has 2GB of RAM.
>
> Comments please.
>
> --
> Pericles
>
Windows Mail has problems reading files from external drives or writing
files to external drives, so if this is part of the problem you may need to
arrange for an intermediate location of the files in some directory on your
main hard drive.

Frank Saunders MS-MVP IE,OE/WM

> "Pericles" wrote:
>
> I re-installed Kaspersky as uninstalling it had made no difference to my
> problems. All of these seem to have occurred when performing tasks that
> were
> probably fairly memory intensive, such as copying data files from a USB
> key
> and creating or reorganizing folders. As no problems were found in memory
> diagnostic tests, I now wonder whether the real cause is the amount of
> memory
> required to run Vista, itself. I have now tried shutting down all
> non-essential programs, such as 'Side Bar' and this seems to have released
> a
> considerable amount of RAM. My present laptop has 2GB of RAM.
>
> Comments please.
>
> --
> Pericles
>

2 GB is plenty for Vista. That's not the problem. See Robert's post.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

Pericles

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "Pericles" <pericles@discussions.microsoft.com> wrote in message
> news:4A929383-0EBE-4D56-9E76-29210C18B129@microsoft.com...
> >>
> >> "Frank Saunders MS-MVP IE,OE/WM" wrote:
> >>
> >> > "Pericles" <pericles@discussions.microsoft.com> wrote in message
> >> > news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@microsoft.com...
> >> > >I have a similar problem. At first, I found that folders would
> >> > >'disappear'
> >> > > in front of my eyes. Looking around, I found that the missing
> >> > > folders had
> >> > > tucked themselves inside others. I spent ages dragging them back
> >> > > where
> >> > > they
> >> > > belonged but when I checked the contents, by the time I was half-way
> >> > > down
> >> > > the
> >> > > folder list all the messages in the later folders had disappeared,
> >> > > together
> >> > > with the column headings. If I then close the mail program and
> >> > > restart
> >> > > it,
> >> > > all the folders except the 'Inbox' have disappeared completely.
> >> > >
> >> > > Restarting in 'Safe Mode', I could find all the folders and messages
> >> > > without
> >> > > difficulty, although some were not where they should be. After
> >> > > dragging
> >> > > them
> >> > > back to their right places again and restarting normally I found that
> >> > > the
> >> > > folders were in their right places, but on checking contents I found
> >> > > that
> >> > > the
> >> > > later folders had become corrupted again, as above. If I try
> >> > > checking the
> >> > > folders from the bottom of the list and working up, the same thing
> >> > > happens
> >> > > in
> >> > > reverse and even the folders that were ok when I started the check
> >> > > become
> >> > > corrupted.
> >> > >
> >> > > I have also had similar problems with folders moving around in my
> >> > > 'Documents' folder, so the problem appears not to be confined to
> >> > > Windows
> >> > > Mail!
> >> > >
> >> > > I have also tried turning off 'click-lock', disabling the e-mail
> >> > > scanners
> >> > > in
> >> > > my AV software and disabling the AV software completely and
> >> > > re-booting.
> >> > > Nothing makes any difference. A diagnostic check on the memory also
> >> > > found
> >> > > no problems.
> >> > >
> >> > > I have also had three or four 'blue screens' in the last two weeks or
> >> > > so,
> >> > > which may or may not be connected, but, so far have had no response
> >> > > from
> >> > > Microsoft.
> >> > >
> >> > > My Windows Updates are up-to-date as of yesterday, including SP1.
> >> >
> >> >
> >> > What you describe sounds like just plain use error: moving the mouse
> >> > while
> >> > clicking.
> >> >
> >> > --
> >> > Frank Saunders MS-MVP IE,OE/WM
> >> > Do not reply with email
> >> >
> >>
> >>
> >> I thought that at first, which is why I turned off 'click-lock', but it
> >> would not explain why, when I am half-way through checking that files and
> >> folders are where they should be, the COLUMN HEADINGS and all the folders
> >> except the Inbox disappear completely but reappear if I reboot in safe
> >> mode.
> >>
> >> I have uninstalled Kaspersky, as suggested by Gary Vandermolen, and tried
> >> turning off Defender, but it made no difference.
> >> --
> >> Pericles
> >>
> >>
> >
> >
> > "Pericles" wrote:
> >
> > I re-installed Kaspersky as uninstalling it had made no difference to my
> > problems. All of these seem to have occurred when performing tasks that
> > were
> > probably fairly memory intensive, such as copying data files from a USB
> > key
> > and creating or reorganizing folders. As no problems were found in memory
> > diagnostic tests, I now wonder whether the real cause is the amount of
> > memory
> > required to run Vista, itself. I have now tried shutting down all
> > non-essential programs, such as 'Side Bar' and this seems to have released
> > a
> > considerable amount of RAM. My present laptop has 2GB of RAM.
> >
> > Comments please.
> >
> > --
> > Pericles
> >
> Windows Mail has problems reading files from external drives or writing
> files to external drives, so if this is part of the problem you may need to
> arrange for an intermediate location of the files in some directory on your
> main hard drive.
>

I was copying the contents of 'My Documents' from my old Windows 98 Desktop.
I have not even attempted to copy e-mail folders over, yet!

My e-mail folders on this machine are still 'losing' contents and column
headings today, but they always seem to re-appear on re-booting normally,
which is why I suspect memory problems! I also had another 'Blue Screen'
yesterday.

I am a retired IT professional and, among other things, I ran a help-desk
for my users. I used the old machine at home for seven years and another for
some time before that and have never seen problems like this either ar work
or at home!

--
Pericles

"Pericles" <pericles@discussions.microsoft.com> wrote in message
news:5683F88A-0CED-406C-9A41-F174E05413D3@microsoft.com...
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "Pericles" <pericles@discussions.microsoft.com> wrote in message
>> news:4A929383-0EBE-4D56-9E76-29210C18B129@microsoft.com...
>> >>
>> >> "Frank Saunders MS-MVP IE,OE/WM" wrote:
>> >>
>> >> > "Pericles" <pericles@discussions.microsoft.com> wrote in message
>> >> > news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@microsoft.com...
>> >> > >I have a similar problem. At first, I found that folders would
>> >> > >'disappear'
>> >> > > in front of my eyes. Looking around, I found that the missing
>> >> > > folders had
>> >> > > tucked themselves inside others. I spent ages dragging them back
>> >> > > where
>> >> > > they
>> >> > > belonged but when I checked the contents, by the time I was
>> >> > > half-way
>> >> > > down
>> >> > > the
>> >> > > folder list all the messages in the later folders had disappeared,
>> >> > > together
>> >> > > with the column headings. If I then close the mail program and
>> >> > > restart
>> >> > > it,
>> >> > > all the folders except the 'Inbox' have disappeared completely.
>> >> > >
>> >> > > Restarting in 'Safe Mode', I could find all the folders and
>> >> > > messages
>> >> > > without
>> >> > > difficulty, although some were not where they should be. After
>> >> > > dragging
>> >> > > them
>> >> > > back to their right places again and restarting normally I found
>> >> > > that
>> >> > > the
>> >> > > folders were in their right places, but on checking contents I
>> >> > > found
>> >> > > that
>> >> > > the
>> >> > > later folders had become corrupted again, as above. If I try
>> >> > > checking the
>> >> > > folders from the bottom of the list and working up, the same thing
>> >> > > happens
>> >> > > in
>> >> > > reverse and even the folders that were ok when I started the check
>> >> > > become
>> >> > > corrupted.
>> >> > >
>> >> > > I have also had similar problems with folders moving around in my
>> >> > > 'Documents' folder, so the problem appears not to be confined to
>> >> > > Windows
>> >> > > Mail!
>> >> > >
>> >> > > I have also tried turning off 'click-lock', disabling the e-mail
>> >> > > scanners
>> >> > > in
>> >> > > my AV software and disabling the AV software completely and
>> >> > > re-booting.
>> >> > > Nothing makes any difference. A diagnostic check on the memory
>> >> > > also
>> >> > > found
>> >> > > no problems.
>> >> > >
>> >> > > I have also had three or four 'blue screens' in the last two weeks
>> >> > > or
>> >> > > so,
>> >> > > which may or may not be connected, but, so far have had no
>> >> > > response
>> >> > > from
>> >> > > Microsoft.
>> >> > >
>> >> > > My Windows Updates are up-to-date as of yesterday, including SP1.
>> >> >
>> >> >
>> >> > What you describe sounds like just plain use error: moving the
>> >> > mouse
>> >> > while
>> >> > clicking.
>> >> >
>> >> > --
>> >> > Frank Saunders MS-MVP IE,OE/WM
>> >> > Do not reply with email
>> >> >
>> >>
>> >>
>> >> I thought that at first, which is why I turned off 'click-lock', but
>> >> it
>> >> would not explain why, when I am half-way through checking that files
>> >> and
>> >> folders are where they should be, the COLUMN HEADINGS and all the
>> >> folders
>> >> except the Inbox disappear completely but reappear if I reboot in safe
>> >> mode.
>> >>
>> >> I have uninstalled Kaspersky, as suggested by Gary Vandermolen, and
>> >> tried
>> >> turning off Defender, but it made no difference.
>> >> --
>> >> Pericles
>> >>
>> >>
>> >
>> >
>> > "Pericles" wrote:
>> >
>> > I re-installed Kaspersky as uninstalling it had made no difference to
>> > my
>> > problems. All of these seem to have occurred when performing tasks
>> > that
>> > were
>> > probably fairly memory intensive, such as copying data files from a
>> > USB
>> > key
>> > and creating or reorganizing folders. As no problems were found in
>> > memory
>> > diagnostic tests, I now wonder whether the real cause is the amount of
>> > memory
>> > required to run Vista, itself. I have now tried shutting down all
>> > non-essential programs, such as 'Side Bar' and this seems to have
>> > released
>> > a
>> > considerable amount of RAM. My present laptop has 2GB of RAM.
>> >
>> > Comments please.
>> >
>> > --
>> > Pericles
>> >
>> Windows Mail has problems reading files from external drives or writing
>> files to external drives, so if this is part of the problem you may need
>> to
>> arrange for an intermediate location of the files in some directory on
>> your
>> main hard drive.
>>
>
> I was copying the contents of 'My Documents' from my old Windows 98
> Desktop.
> I have not even attempted to copy e-mail folders over, yet!
>
> My e-mail folders on this machine are still 'losing' contents and column
> headings today, but they always seem to re-appear on re-booting normally,
> which is why I suspect memory problems! I also had another 'Blue Screen'
> yesterday.
>
> I am a retired IT professional and, among other things, I ran a help-desk
> for my users. I used the old machine at home for seven years and another
> for
> some time before that and have never seen problems like this either ar
> work
> or at home!
>
> --
> Pericles
>
You may want these instructions for moving the old email messages over,
if your old machine used Outlook Express:

<http://www.askmehelpdesk.com/email/import-dbx-files-outlook-express-windows-mail-vista-86458.html>

<http://www.vista4beginners.com/Migrate-from-Outlook-Express-to-Windows-Mail>

After you copy the files to a directory on the hard drive of your new
computer,
make sure the copies are read-write instead of readonly before you tell
Windows Mail to import the whole directory containing the copied files.
Make sure Windows Mail gets the directory name right; it often adds a
duplicate
of the last part of the directory name.

Pericles

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "Pericles" <pericles@discussions.microsoft.com> wrote in message
> news:5683F88A-0CED-406C-9A41-F174E05413D3@microsoft.com...
> > "robertmiles@bellsouthNOSPAM.net" wrote:
> >
> >>
> >> "Pericles" <pericles@discussions.microsoft.com> wrote in message
> >> news:4A929383-0EBE-4D56-9E76-29210C18B129@microsoft.com...
> >> >>
> >> >> "Frank Saunders MS-MVP IE,OE/WM" wrote:
> >> >>
> >> >> > "Pericles" <pericles@discussions.microsoft.com> wrote in message
> >> >> > news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@microsoft.com...
> >> >> > >I have a similar problem. At first, I found that folders would
> >> >> > >'disappear'
> >> >> > > in front of my eyes. Looking around, I found that the missing
> >> >> > > folders had
> >> >> > > tucked themselves inside others. I spent ages dragging them back
> >> >> > > where
> >> >> > > they
> >> >> > > belonged but when I checked the contents, by the time I was
> >> >> > > half-way
> >> >> > > down
> >> >> > > the
> >> >> > > folder list all the messages in the later folders had disappeared,
> >> >> > > together
> >> >> > > with the column headings. If I then close the mail program and
> >> >> > > restart
> >> >> > > it,
> >> >> > > all the folders except the 'Inbox' have disappeared completely.
> >> >> > >
> >> >> > > Restarting in 'Safe Mode', I could find all the folders and
> >> >> > > messages
> >> >> > > without
> >> >> > > difficulty, although some were not where they should be. After
> >> >> > > dragging
> >> >> > > them
> >> >> > > back to their right places again and restarting normally I found
> >> >> > > that
> >> >> > > the
> >> >> > > folders were in their right places, but on checking contents I
> >> >> > > found
> >> >> > > that
> >> >> > > the
> >> >> > > later folders had become corrupted again, as above. If I try
> >> >> > > checking the
> >> >> > > folders from the bottom of the list and working up, the same thing
> >> >> > > happens
> >> >> > > in
> >> >> > > reverse and even the folders that were ok when I started the check
> >> >> > > become
> >> >> > > corrupted.
> >> >> > >
> >> >> > > I have also had similar problems with folders moving around in my
> >> >> > > 'Documents' folder, so the problem appears not to be confined to
> >> >> > > Windows
> >> >> > > Mail!
> >> >> > >
> >> >> > > I have also tried turning off 'click-lock', disabling the e-mail
> >> >> > > scanners
> >> >> > > in
> >> >> > > my AV software and disabling the AV software completely and
> >> >> > > re-booting.
> >> >> > > Nothing makes any difference. A diagnostic check on the memory
> >> >> > > also
> >> >> > > found
> >> >> > > no problems.
> >> >> > >
> >> >> > > I have also had three or four 'blue screens' in the last two weeks
> >> >> > > or
> >> >> > > so,
> >> >> > > which may or may not be connected, but, so far have had no
> >> >> > > response
> >> >> > > from
> >> >> > > Microsoft.
> >> >> > >
> >> >> > > My Windows Updates are up-to-date as of yesterday, including SP1.
> >> >> >
> >> >> >
> >> >> > What you describe sounds like just plain use error: moving the
> >> >> > mouse
> >> >> > while
> >> >> > clicking.
> >> >> >
> >> >> > --
> >> >> > Frank Saunders MS-MVP IE,OE/WM
> >> >> > Do not reply with email
> >> >> >
> >> >>
> >> >>
> >> >> I thought that at first, which is why I turned off 'click-lock', but
> >> >> it
> >> >> would not explain why, when I am half-way through checking that files
> >> >> and
> >> >> folders are where they should be, the COLUMN HEADINGS and all the
> >> >> folders
> >> >> except the Inbox disappear completely but reappear if I reboot in safe
> >> >> mode.
> >> >>
> >> >> I have uninstalled Kaspersky, as suggested by Gary Vandermolen, and
> >> >> tried
> >> >> turning off Defender, but it made no difference.
> >> >> --
> >> >> Pericles
> >> >>
> >> >>
> >> >
> >> >
> >> > "Pericles" wrote:
> >> >
> >> > I re-installed Kaspersky as uninstalling it had made no difference to
> >> > my
> >> > problems. All of these seem to have occurred when performing tasks
> >> > that
> >> > were
> >> > probably fairly memory intensive, such as copying data files from a
> >> > USB
> >> > key
> >> > and creating or reorganizing folders. As no problems were found in
> >> > memory
> >> > diagnostic tests, I now wonder whether the real cause is the amount of
> >> > memory
> >> > required to run Vista, itself. I have now tried shutting down all
> >> > non-essential programs, such as 'Side Bar' and this seems to have
> >> > released
> >> > a
> >> > considerable amount of RAM. My present laptop has 2GB of RAM.
> >> >
> >> > Comments please.
> >> >
> >> > --
> >> > Pericles
> >> >
> >> Windows Mail has problems reading files from external drives or writing
> >> files to external drives, so if this is part of the problem you may need
> >> to
> >> arrange for an intermediate location of the files in some directory on
> >> your
> >> main hard drive.
> >>
> >
> > I was copying the contents of 'My Documents' from my old Windows 98
> > Desktop.
> > I have not even attempted to copy e-mail folders over, yet!
> >
> > My e-mail folders on this machine are still 'losing' contents and column
> > headings today, but they always seem to re-appear on re-booting normally,
> > which is why I suspect memory problems! I also had another 'Blue Screen'
> > yesterday.
> >
> > I am a retired IT professional and, among other things, I ran a help-desk
> > for my users. I used the old machine at home for seven years and another
> > for
> > some time before that and have never seen problems like this either ar
> > work
> > or at home!
> >
> > --
> > Pericles
> >
> You may want these instructions for moving the old email messages over,
> if your old machine used Outlook Express:
>
> <http://www.askmehelpdesk.com/email/import-dbx-files-outlook-express-windows-mail-vista-86458.html>
>
> <http://www.vista4beginners.com/Migrate-from-Outlook-Express-to-Windows-Mail>
>
> After you copy the files to a directory on the hard drive of your new
> computer,
> make sure the copies are read-write instead of readonly before you tell
> Windows Mail to import the whole directory containing the copied files.
> Make sure Windows Mail gets the directory name right; it often adds a
> duplicate
> of the last part of the directory name.


With respect, I don't think you have read what I wrote. At no time have I
been trying to import e-mail files. I have had similar problems with
'Document' folders as well as mail ones! The problem appears, however, to
affect mail folders more than the others. Vista appears to be unable to cope
with copying large numbers of files or creating or reorganizing large numbers
of folders.
--
Pericles

"Pericles" <pericles@discussions.microsoft.com> wrote in message
news:693CD6FB-DBD3-4F26-86F6-01965D7C7541@microsoft.com...
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "Pericles" <pericles@discussions.microsoft.com> wrote in message
>> news:5683F88A-0CED-406C-9A41-F174E05413D3@microsoft.com...
>> > "robertmiles@bellsouthNOSPAM.net" wrote:
>> >
>> >>
>> >> "Pericles" <pericles@discussions.microsoft.com> wrote in message
>> >> news:4A929383-0EBE-4D56-9E76-29210C18B129@microsoft.com...
>> >> >>
>> >> >> "Frank Saunders MS-MVP IE,OE/WM" wrote:
>> >> >>
>> >> >> > "Pericles" <pericles@discussions.microsoft.com> wrote in message
>> >> >> > news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@microsoft.com...
>> >> >> > >I have a similar problem. At first, I found that folders would
>> >> >> > >'disappear'
>> >> >> > > in front of my eyes. Looking around, I found that the missing
>> >> >> > > folders had
>> >> >> > > tucked themselves inside others. I spent ages dragging them
>> >> >> > > back
>> >> >> > > where
>> >> >> > > they
>> >> >> > > belonged but when I checked the contents, by the time I was
>> >> >> > > half-way
>> >> >> > > down
>> >> >> > > the
>> >> >> > > folder list all the messages in the later folders had
>> >> >> > > disappeared,
>> >> >> > > together
>> >> >> > > with the column headings. If I then close the mail program and
>> >> >> > > restart
>> >> >> > > it,
>> >> >> > > all the folders except the 'Inbox' have disappeared completely.
>> >> >> > >
>> >> >> > > Restarting in 'Safe Mode', I could find all the folders and
>> >> >> > > messages
>> >> >> > > without
>> >> >> > > difficulty, although some were not where they should be. After
>> >> >> > > dragging
>> >> >> > > them
>> >> >> > > back to their right places again and restarting normally I
>> >> >> > > found
>> >> >> > > that
>> >> >> > > the
>> >> >> > > folders were in their right places, but on checking contents I
>> >> >> > > found
>> >> >> > > that
>> >> >> > > the
>> >> >> > > later folders had become corrupted again, as above. If I try
>> >> >> > > checking the
>> >> >> > > folders from the bottom of the list and working up, the same
>> >> >> > > thing
>> >> >> > > happens
>> >> >> > > in
>> >> >> > > reverse and even the folders that were ok when I started the
>> >> >> > > check
>> >> >> > > become
>> >> >> > > corrupted.
>> >> >> > >
>> >> >> > > I have also had similar problems with folders moving around in
>> >> >> > > my
>> >> >> > > 'Documents' folder, so the problem appears not to be confined
>> >> >> > > to
>> >> >> > > Windows
>> >> >> > > Mail!
>> >> >> > >
>> >> >> > > I have also tried turning off 'click-lock', disabling the
>> >> >> > > e-mail
>> >> >> > > scanners
>> >> >> > > in
>> >> >> > > my AV software and disabling the AV software completely and
>> >> >> > > re-booting.
>> >> >> > > Nothing makes any difference. A diagnostic check on the
>> >> >> > > memory
>> >> >> > > also
>> >> >> > > found
>> >> >> > > no problems.
>> >> >> > >
>> >> >> > > I have also had three or four 'blue screens' in the last two
>> >> >> > > weeks
>> >> >> > > or
>> >> >> > > so,
>> >> >> > > which may or may not be connected, but, so far have had no
>> >> >> > > response
>> >> >> > > from
>> >> >> > > Microsoft.
>> >> >> > >
>> >> >> > > My Windows Updates are up-to-date as of yesterday, including
>> >> >> > > SP1.
>> >> >> >
>> >> >> >
>> >> >> > What you describe sounds like just plain use error: moving the
>> >> >> > mouse
>> >> >> > while
>> >> >> > clicking.
>> >> >> >
>> >> >> > --
>> >> >> > Frank Saunders MS-MVP IE,OE/WM
>> >> >> > Do not reply with email
>> >> >> >
>> >> >>
>> >> >>
>> >> >> I thought that at first, which is why I turned off 'click-lock',
>> >> >> but
>> >> >> it
>> >> >> would not explain why, when I am half-way through checking that
>> >> >> files
>> >> >> and
>> >> >> folders are where they should be, the COLUMN HEADINGS and all the
>> >> >> folders
>> >> >> except the Inbox disappear completely but reappear if I reboot in
>> >> >> safe
>> >> >> mode.
>> >> >>
>> >> >> I have uninstalled Kaspersky, as suggested by Gary Vandermolen, and
>> >> >> tried
>> >> >> turning off Defender, but it made no difference.
>> >> >> --
>> >> >> Pericles
>> >> >>
>> >> >>
>> >> >
>> >> >
>> >> > "Pericles" wrote:
>> >> >
>> >> > I re-installed Kaspersky as uninstalling it had made no difference
>> >> > to
>> >> > my
>> >> > problems. All of these seem to have occurred when performing tasks
>> >> > that
>> >> > were
>> >> > probably fairly memory intensive, such as copying data files from a
>> >> > USB
>> >> > key
>> >> > and creating or reorganizing folders. As no problems were found in
>> >> > memory
>> >> > diagnostic tests, I now wonder whether the real cause is the amount
>> >> > of
>> >> > memory
>> >> > required to run Vista, itself. I have now tried shutting down all
>> >> > non-essential programs, such as 'Side Bar' and this seems to have
>> >> > released
>> >> > a
>> >> > considerable amount of RAM. My present laptop has 2GB of RAM.
>> >> >
>> >> > Comments please.
>> >> >
>> >> > --
>> >> > Pericles
>> >> >
>> >> Windows Mail has problems reading files from external drives or
>> >> writing
>> >> files to external drives, so if this is part of the problem you may
>> >> need
>> >> to
>> >> arrange for an intermediate location of the files in some directory on
>> >> your
>> >> main hard drive.
>> >>
>> >
>> > I was copying the contents of 'My Documents' from my old Windows 98
>> > Desktop.
>> > I have not even attempted to copy e-mail folders over, yet!
>> >
>> > My e-mail folders on this machine are still 'losing' contents and
>> > column
>> > headings today, but they always seem to re-appear on re-booting
>> > normally,
>> > which is why I suspect memory problems! I also had another 'Blue
>> > Screen'
>> > yesterday.
>> >
>> > I am a retired IT professional and, among other things, I ran a
>> > help-desk
>> > for my users. I used the old machine at home for seven years and
>> > another
>> > for
>> > some time before that and have never seen problems like this either ar
>> > work
>> > or at home!
>> >
>> > --
>> > Pericles
>> >
>> You may want these instructions for moving the old email messages over,
>> if your old machine used Outlook Express:
>>
>> <http://www.askmehelpdesk.com/email/import-dbx-files-outlook-express-windows-mail-vista-86458.html>
>>
>> <http://www.vista4beginners.com/Migrate-from-Outlook-Express-to-Windows-Mail>
>>
>> After you copy the files to a directory on the hard drive of your new
>> computer,
>> make sure the copies are read-write instead of readonly before you tell
>> Windows Mail to import the whole directory containing the copied files.
>> Make sure Windows Mail gets the directory name right; it often adds a
>> duplicate
>> of the last part of the directory name.
>
>
> With respect, I don't think you have read what I wrote. At no time have I
> been trying to import e-mail files. I have had similar problems with
> 'Document' folders as well as mail ones! The problem appears, however, to
> affect mail folders more than the others. Vista appears to be unable to
> cope
> with copying large numbers of files or creating or reorganizing large
> numbers
> of folders.
> --
> Pericles

This isn't the right newsgroup for discussing problems with importing
folders other than email folders. Try this one instead:

microsoft.public.windows.vista.file_management