Re: cannot send e-mail

A recent version of the Trend antivirus program (details not available)
is one of the three antivirus programs that cause the most problems in
Windows Mail. Disabling email scanning in the antivirus program
occasionally helps if the program lets you do this, but it's more likely
that you'll have to uninstall the antivirus program instead. Problems in
Windows Mail caused by antivirus programs are usually slow to show
up - typically months.

You may then need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.

If this cures your problem, you may want a replacement antivirus
program that doesn't cause such problems. Most versions of the
Norton or McAfee antivirus programs are bad choices - they are
the other two of the three antivirus programs that cause the most
problems in Windows Mail, and need more than just an uninstall
to stop them from causing these problems. I recommend either avast!
or AVG, either one with a custom install where you tell it to leave
out the parts that scan email.

http://www.avast.com/eng/avast_4_home.html

http://free.avg.com/ww.download?prd=afe

Neither one contains an antispyware section. However, unlike
antivirus programs, you can install more than one antispyware
program on the same machine without problems. I use three
antispyware programs:

http://www.safer-networking.org/en/spybotsd/index.html

http://www.lavasoft.com/single/trialpay.php

<http://www.microsoft.com/downloads/details.aspx?FamilyId=435BFCE7-DA2B-4A6A-AFA4-F7F14E605A0D&displaylang=en>

"tambeu" <tambeu@discussions.microsoft.com> wrote in message
news:491135BE-9039-4141-97F6-D3D7E5B33422@microsoft.com...
>I using the home computer, not a laptop. I use the antivirus trend micro
> antivirus plus anti spyware, but I have been using this for over a year
> and
> have not had problems
>
> "Gary VanderMolen" wrote:
>
>> There are two possible causes for that problem.
>> Were you sending from home when you got that error?
>> Using a laptop away from home can cause that error.
>>
>> The other possibility is a non-compatible antivirus.
>> Which one are you running?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "tambeu" <tambeu@discussions.microsoft.com> wrote in message
>> news:3A566BC0-73FB-498B-8B96-99C5DE2B1357@microsoft.com...
>> >I will do that in the future, everything is correct except the .cos is
>> > suppose to be .cox, I hope that helps.
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> In the future, do not attempt to transcribe or manually type the error
>> >> message. It often introduces typos which make it impossible for the
>> >> responders here to determine the true cause of your problem.
>> >> Right-click on the error message, copy, then paste it into a reply
>> >> here.
>> >>
>> >> Your error message below says "smtp.central.cos.net", which is not
>> >> correct.
>> >> It should be smtp.central.cox.net.
>> >> I don't know if it is really that way in your account settings, or if
>> >> you made
>> >> a typo while transcribing.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "tambeu" <tambeu@discussions.microsoft.com> wrote in message
>> >> news:6319E437-E572-4647-B58E-F7E74FB15130@microsoft.com...
>> >> >I cannot send e-mail and it says that server has unexpectedly
>> >> >terminated the
>> >> > connection possible causes are server problem, network or long
>> >> > peroid of
>> >> > inactiviity. acct pop.central.cox.net server: smtp.central.cos.net
>> >> > protocol: SMTP, port 25, secure SSL NO, error Number 0x800CCC0F
>> >> > Can anyone
>> >> > help me fix this problem!!!
>>