![]() |
|
|||||||
| Notices |
![]() |
|
|
Thread Tools | Display Modes |
|
|
#1 |
|
Guest
Posts: n/a
|
Re: Problems with Mail and opening attachments
"Steve@OutdoorFrontiers" < > wrote in message news:... > Today, I received a notice that a service pack was available for my Vista > os. > Wanting to keep my operating system current and up to date, I clicked to > install it. After leaving the computer run, I returned to find the > computer > had rebooted as I expected it to. > > The problem arrived when I went to check email. Clicking on any > attachment, > nothing will open! Jpg, mpg, wmv, pdf, nothing opents! I went to "Tools, > Options" and made sure that my settings allowed attachments to be opened. > Clicking Apply, I checked all other settings, made sure all appeared > correct, > I clicked ok. > > I rebooted the computer again, and checked mail and once again, nothing > would open... > > This happened to me once before, and I simply went to my system restore > points and restored from an earlier date. Problem solved! So thinking > that > this would work, and as I have my computer set restore points weekly, I > went > to restore to an earlier date. Unfortunately, the only restore point was > at > the time of the update! So even though I restored the computer, it didn't > solve the problem. > > Any suggestions would be appreciated as I use this computer for business > and > definitely need to view attachments. > > Thanks, > > Steve > Can you save the attachments without opening them, then open them outside Windows Mail? If not, see if this helps: <http://www.winhelponline.com/articles/105/1/File-association-fixes-for-Windows-Vista.html> Is your problem only with opening the attachments inside Windows Mail? If so, see if any of these help: <http://www.winhelponline.com/articles/236/1/Unable-to-open-PDF-attachments-from-Windows-Mail.html> <http://www.winhelponline.com/articles/149/1/Unable-to-open-PPS-attachments-directly-from-Windows-Mail-in-Windows-Vista.html> |
|
|
|
#2 |
|
Guest
Posts: n/a
|
Re: Problems with Mail and opening attachments
"" wrote: > > "Steve@OutdoorFrontiers" < > > wrote in message news:... > > Today, I received a notice that a service pack was available for my Vista > > os. > > Wanting to keep my operating system current and up to date, I clicked to > > install it. After leaving the computer run, I returned to find the > > computer > > had rebooted as I expected it to. > > > > The problem arrived when I went to check email. Clicking on any > > attachment, > > nothing will open! Jpg, mpg, wmv, pdf, nothing opents! I went to "Tools, > > Options" and made sure that my settings allowed attachments to be opened. > > Clicking Apply, I checked all other settings, made sure all appeared > > correct, > > I clicked ok. > > > > I rebooted the computer again, and checked mail and once again, nothing > > would open... > > > > This happened to me once before, and I simply went to my system restore > > points and restored from an earlier date. Problem solved! So thinking > > that > > this would work, and as I have my computer set restore points weekly, I > > went > > to restore to an earlier date. Unfortunately, the only restore point was > > at > > the time of the update! So even though I restored the computer, it didn't > > solve the problem. > > > > Any suggestions would be appreciated as I use this computer for business > > and > > definitely need to view attachments. > > > > Thanks, > > > > Steve > > > Can you save the attachments without opening them, then open them > outside Windows Mail? If not, see if this helps: > > <http://www.winhelponline.com/articles/105/1/File-association-fixes-for-Windows-Vista.html> > > Is your problem only with opening the attachments inside Windows > Mail? If so, see if any of these help: > > <http://www.winhelponline.com/articles/236/1/Unable-to-open-PDF-attachments-from-Windows-Mail.html> > > <http://www.winhelponline.com/articles/149/1/Unable-to-open-PPS-attachments-directly-from-Windows-Mail-in-Windows-Vista.html> > > I cannot open attachments either outside of, or inside Mail. I get the same message, "Command Failed to Execute." And with my previous restore points missing, I'm getting frustrated beyond belief. I've been on the road a lot recently (12 states, 4 time zones) and have been playing catch-up, so haven't even had time to back up the computer. And it's not with any particular file type. From what I can see, it's ANY attachment, whether it's a picture file, document file or media file. Steve |
|
|
|
#3 |
|
Guest
Posts: n/a
|
Re: Problems with Mail and opening attachments
"" wrote: > > "Steve@OutdoorFrontiers" < > > wrote in message news:... > > Today, I received a notice that a service pack was available for my Vista > > os. > > Wanting to keep my operating system current and up to date, I clicked to > > install it. After leaving the computer run, I returned to find the > > computer > > had rebooted as I expected it to. > > > > The problem arrived when I went to check email. Clicking on any > > attachment, > > nothing will open! Jpg, mpg, wmv, pdf, nothing opents! I went to "Tools, > > Options" and made sure that my settings allowed attachments to be opened. > > Clicking Apply, I checked all other settings, made sure all appeared > > correct, > > I clicked ok. > > > > I rebooted the computer again, and checked mail and once again, nothing > > would open... > > > > This happened to me once before, and I simply went to my system restore > > points and restored from an earlier date. Problem solved! So thinking > > that > > this would work, and as I have my computer set restore points weekly, I > > went > > to restore to an earlier date. Unfortunately, the only restore point was > > at > > the time of the update! So even though I restored the computer, it didn't > > solve the problem. > > > > Any suggestions would be appreciated as I use this computer for business > > and > > definitely need to view attachments. > > > > Thanks, > > > > Steve > > > Can you save the attachments without opening them, then open them > outside Windows Mail? If not, see if this helps: > > <http://www.winhelponline.com/articles/105/1/File-association-fixes-for-Windows-Vista.html> > > Is your problem only with opening the attachments inside Windows > Mail? If so, see if any of these help: > > <http://www.winhelponline.com/articles/236/1/Unable-to-open-PDF-attachments-from-Windows-Mail.html> > > <http://www.winhelponline.com/articles/149/1/Unable-to-open-PPS-attachments-directly-from-Windows-Mail-in-Windows-Vista.html> > > I cannot open attachments either outside of, or inside Mail. I get the same message, "Command Failed to Execute." And with my previous restore points missing, I'm getting frustrated beyond belief. I've been on the road a lot recently (12 states, 4 time zones) and have been playing catch-up, so haven't even had time to back up the computer. And it's not with any particular file type. From what I can see, it's ANY attachment, whether it's a picture file, document file or media file. Steve |
|
![]() |
| Thread Tools | |
| Display Modes | |
|
|
< Windows Help - MS Office Help - Hardware Support >
| New To Site? | Need Help? |