churin

I just installed Vista x64 and found it failed to connect to my home
network. Diagnostic indicates the Vista is failing to get IP from the
router. This did not happen when I installed Vista x86 or XP x86, x64.
Other machine running these OSes have no connection problem.
What could be wrong with the Vista x64?

Kerry Brown

It could be the driver for the network card. The drivers for each OS you
list are different.

--
Kerry Brown
MS-MVP - Windows Desktop Experience: Systems Administration
http://www.vistahelp.ca/phpBB2/



"churin" <churin@new.postalias> wrote in message
news:OZgPghU0IHA.4424@TK2MSFTNGP03.phx.gbl...
>I just installed Vista x64 and found it failed to connect to my home
>network. Diagnostic indicates the Vista is failing to get IP from the
>router. This did not happen when I installed Vista x86 or XP x86, x64.
>Other machine running these OSes have no connection problem.
> What could be wrong with the Vista x64?

Jack \(MVP-Networking\).

Hi
First look at the OS Device Manger and make sure that you have a valid error
free installation of a Network card.
Then (for diagnostic purposes) try a static IP that is out of the Router's
DHCP range.
Jack (MVP-Networking).

"churin" <churin@new.postalias> wrote in message
news:OZgPghU0IHA.4424@TK2MSFTNGP03.phx.gbl...
>I just installed Vista x64 and found it failed to connect to my home
>network. Diagnostic indicates the Vista is failing to get IP from the
>router. This did not happen when I installed Vista x86 or XP x86, x64.
>Other machine running these OSes have no connection problem.
> What could be wrong with the Vista x64?

churin

Kerry & Jack:

The network card appears OK as shown on the Device Manager.
I tried a static IP but the Diagnostic is still pointing to the router
being the cause of this problem. I have three other machines which have
static IPs and one laptop which uses router assigned IP. So, the router
is working static or automatically assigned IP.

Jack (MVP-Networking). wrote:
> Hi
> First look at the OS Device Manger and make sure that you have a valid
> error free installation of a Network card.
> Then (for diagnostic purposes) try a static IP that is out of the
> Router's DHCP range.
> Jack (MVP-Networking).
>
> "churin" <churin@new.postalias> wrote in message
> news:OZgPghU0IHA.4424@TK2MSFTNGP03.phx.gbl...
>> I just installed Vista x64 and found it failed to connect to my home
>> network. Diagnostic indicates the Vista is failing to get IP from the
>> router. This did not happen when I installed Vista x86 or XP x86, x64.
>> Other machine running these OSes have no connection problem.
>> What could be wrong with the Vista x64?
>

Kerry Brown

I'd make sure you have the latest driver for your NIC then try the following
with a static IP.

http://silverstr.ufies.org/blog/archives/001035.html

--
Kerry Brown
MS-MVP - Windows Desktop Experience: Systems Administration
http://www.vistahelp.ca/phpBB2/



"churin" <churin@new.postalias> wrote in message
news:u2q4lJY0IHA.4572@TK2MSFTNGP03.phx.gbl...
> Kerry & Jack:
>
> The network card appears OK as shown on the Device Manager.
> I tried a static IP but the Diagnostic is still pointing to the router
> being the cause of this problem. I have three other machines which have
> static IPs and one laptop which uses router assigned IP. So, the router is
> working static or automatically assigned IP.
>
> Jack (MVP-Networking). wrote:
>> Hi
>> First look at the OS Device Manger and make sure that you have a valid
>> error free installation of a Network card.
>> Then (for diagnostic purposes) try a static IP that is out of the
>> Router's DHCP range.
>> Jack (MVP-Networking).
>>
>> "churin" <churin@new.postalias> wrote in message
>> news:OZgPghU0IHA.4424@TK2MSFTNGP03.phx.gbl...
>>> I just installed Vista x64 and found it failed to connect to my home
>>> network. Diagnostic indicates the Vista is failing to get IP from the
>>> router. This did not happen when I installed Vista x86 or XP x86, x64.
>>> Other machine running these OSes have no connection problem.
>>> What could be wrong with the Vista x64?
>>

churin

I downloaded and tried the latest driver but to no avail.
I visited the linked website but could not find any relevant info. I
wonder if it is the correct link.

Kerry Brown wrote:
> I'd make sure you have the latest driver for your NIC then try the
> following with a static IP.
>
> http://silverstr.ufies.org/blog/archives/001035.html
>

Kerry Brown

Yes, it's the right link. Follow the instructions to start an elevated
command prompt then type in those commands. They will disable some of the
advanced networking features in Vista. These advanced features are not
compatible with some NICs, switches, routers, etc. It's a troubleshooting
step to eliminate this being the source of the problem.

--
Kerry Brown
MS-MVP - Windows Desktop Experience: Systems Administration
http://www.vistahelp.ca/phpBB2/



"churin" <churin@new.postalias> wrote in message
news:elNXK9h0IHA.2068@TK2MSFTNGP05.phx.gbl...
>I downloaded and tried the latest driver but to no avail.
> I visited the linked website but could not find any relevant info. I
> wonder if it is the correct link.
>
> Kerry Brown wrote:
>> I'd make sure you have the latest driver for your NIC then try the
>> following with a static IP.
>>
>> http://silverstr.ufies.org/blog/archives/001035.html
>>

churin

I tried that but noticed no effect on the problem.
Kerry Brown wrote:
> Yes, it's the right link. Follow the instructions to start an elevated
> command prompt then type in those commands. They will disable some of
> the advanced networking features in Vista. These advanced features are
> not compatible with some NICs, switches, routers, etc. It's a
> troubleshooting step to eliminate this being the source of the problem.
>

Kerry Brown

It sounds like the NIC driver for Vista x64 is causing a problem. You've
pretty much eliminated every thing else. What AV/Security software is on the
computer? What is the NIC?

--
Kerry Brown
MS-MVP - Windows Desktop Experience: Systems Administration
http://www.vistahelp.ca/phpBB2/



"churin" <churin@new.postalias> wrote in message
news:u8iFEny0IHA.3968@TK2MSFTNGP04.phx.gbl...
>I tried that but noticed no effect on the problem.
> Kerry Brown wrote:
>> Yes, it's the right link. Follow the instructions to start an elevated
>> command prompt then type in those commands. They will disable some of the
>> advanced networking features in Vista. These advanced features are not
>> compatible with some NICs, switches, routers, etc. It's a troubleshooting
>> step to eliminate this being the source of the problem.
>>

churin

No AV software is installed. No other application software is installed.
The NIC is integrated in the mobo and is Broadcom BCM5705 Gigabit
Ethernet Controller. The latest NIC driver for Vista x64 was downloaded
from Broadcom and was installed.

Kerry Brown wrote:
> It sounds like the NIC driver for Vista x64 is causing a problem. You've
> pretty much eliminated every thing else. What AV/Security software is on
> the computer? What is the NIC?
>