Re: Thunking Spooler APIS from 32 to 64 Process has Stopped Workin

Greg

"Alan Morris [MSFT]" wrote:

> I assume the 64 bit programs like notepad can print. Make sure you are not
> running the 32 bit app by opening task manager. Anything with *32 is not
> x64.
>
> http://support.microsoft.com/kb/941962/en-us
> You experience problems when you try to print a document in a 32-bit program
> on a computer that is running a 64-bit version of Windows Vista

Does not apply to my system (per the hotfix after I tried to install).

Vista Business x64 w/SP1 and patched/up to date.
Office 2007 + Visio 2007 + Project 2007
Savin c4540 multi function printer using PCL6 drivers for Vista x64

printing from Excel and Project (and other Office 2007) fails with the
"Thunking Spooler APIS from 32 to 64 Process has stopped working" error
message.

printing from notepad to Savin reports invalid handle
printing from notepad to HP LJ 4000N is VERY VERY SLOW and works 50% of the
time.

Very frustrating - especially since this is my introduction to Vista. If
Vista can't print, it's a deal killer. I have to be able to print reliably.
So far, I can't print reliably.