microsoft clip gallery

emc

When I try to use microsoft clip gallery in office or Micrografx draw it tells me it has encountered a problem and shuts down. It says Microsoft applications will need to be installed again.

bakuryu

Which version of Microsoft Office are you using ?

Did you recently delete any hidden files/folders named MSOCache ?

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emc

Office 2000 is what I had been using when it messed up and later I added home and student 2007 to see if it would help but it didn't. I don't think I have deleted anything but I'm not the only one to use the computer.

bakuryu

Have you uninstalled previous office versions before installing Office 2007 ?

Also what is the error message that you receive (and any error codes) ?

Open Microsoft Clip organizer from Microsoft Office Tools, from the Tools menu, click 'Compact'.

if that still doesn't eliminate the error, search for this file mstore10.mgc
The default location will be :
C:\Users\<your username>\AppData\Roaming\Microsoft\Clip Organizer

Note - AppData is a hidden folder.
Rename mstore10.mgc to mstore10.mgc.old

Run clip organizer again and a new Mstore10.mgc file will be created automatically. See if the crashing is solved now.