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programs not responding - i do mean everything

Windows XP

 
 
 
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Old 24-09-2007, 07:57 AM   #1
Nana Carol
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Posts: n/a
programs not responding - i do mean everything

I have HP Pavilion 061 with Windows XP Home Edition Ver. 5.1.2600 SP2 Build
2600, A 2.69 processor, 256Mb of Memory, Award Software, Inc. 3.16,
8/5/2003, 66.71 Available Physical Memory, Total Virtual Memory 2.00 GB, Page
File space of 934.50, I am using Comodo Firewall & Virus software, I have
automatic updates on, I have used Microsoft's Malware to scan with, I have
CCleaner, 2 hard drives, Main hard drive is 31.7 Gb with 13.2 Gb free space
formated NTFS, 14.29 GB with 7.11Gb free space formated FAT32. I first
started noticing a problem before I got back on the internet. Some programs
just stopped responding. It would try to send errror report but since I
wasn't hooked up couldn't. Now seems like everything stops responding, I am
getting real frustrated with problem. I you can help, please, please do.
Thank you

Sorry it is so long.
 
Old 24-09-2007, 12:57 PM   #2
Malke
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Posts: n/a
Re: programs not responding - i do mean everything

Nana Carol wrote:
> I have HP Pavilion 061 with Windows XP Home Edition Ver. 5.1.2600 SP2 Build
> 2600, A 2.69 processor, 256Mb of Memory, Award Software, Inc. 3.16,
> 8/5/2003, 66.71 Available Physical Memory, Total Virtual Memory 2.00 GB, Page
> File space of 934.50, I am using Comodo Firewall & Virus software, I have
> automatic updates on, I have used Microsoft's Malware to scan with, I have
> CCleaner, 2 hard drives, Main hard drive is 31.7 Gb with 13.2 Gb free space
> formated NTFS, 14.29 GB with 7.11Gb free space formated FAT32. I first
> started noticing a problem before I got back on the internet. Some programs
> just stopped responding. It would try to send errror report but since I
> wasn't hooked up couldn't. Now seems like everything stops responding, I am
> getting real frustrated with problem. I you can help, please, please do.
> Thank you
>
> Sorry it is so long.


A. Are there any clues in Event Viewer? Start>Run>eventvwr.msc [enter]

B. The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?

C. Test the hard drives with a diagnostic utility. Either download the
utility from the drive mftrs.' websites or use Seagate's SeaTools
Desktop. You will create a bootable CD or floppy with the file you
download. You need third-party burning software to create the CD; the
built-in burning capability that comes with XP will not do it. Boot with
the media you created and do a thorough test of both drives. If there
are any physical failures, replace the drive(s).


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
Old 26-09-2007, 04:52 AM   #3
nana Carol
Guest
 
Posts: n/a
Re: programs not responding - i do mean everything

First of all, thank you! I was using RecordNow to burn CDs. It stopped
working. I could go to task manager & it was there. I would end the process.
I uninstalled it & reloaded but no good. Next, I just recently got back on
the internet. So I downloaded all the updates from Microsoft. have automatic
updates turned on. Then I downloaded Windows Live toolbar. Everything seemed
to get worse. Uninstalled Windows toolbar. Still no good. I didn't know about
event viewer, sorry. I haven't investigated yet but did see about application
hang ups. Any gues why RecordNow wouldn't show any interface. It was hiding
in Task Manager but couldn't use it.

Again thank you very much.

"Malke" wrote:

> Nana Carol wrote:
> > I have HP Pavilion 061 with Windows XP Home Edition Ver. 5.1.2600 SP2 Build
> > 2600, A 2.69 processor, 256Mb of Memory, Award Software, Inc. 3.16,
> > 8/5/2003, 66.71 Available Physical Memory, Total Virtual Memory 2.00 GB, Page
> > File space of 934.50, I am using Comodo Firewall & Virus software, I have
> > automatic updates on, I have used Microsoft's Malware to scan with, I have
> > CCleaner, 2 hard drives, Main hard drive is 31.7 Gb with 13.2 Gb free space
> > formated NTFS, 14.29 GB with 7.11Gb free space formated FAT32. I first
> > started noticing a problem before I got back on the internet. Some programs
> > just stopped responding. It would try to send errror report but since I
> > wasn't hooked up couldn't. Now seems like everything stops responding, I am
> > getting real frustrated with problem. I you can help, please, please do.
> > Thank you
> >
> > Sorry it is so long.

>
> A. Are there any clues in Event Viewer? Start>Run>eventvwr.msc [enter]
>
> B. The First Question Of Troubleshooting: what changed between the time
> things worked and the time they didn't?
>
> C. Test the hard drives with a diagnostic utility. Either download the
> utility from the drive mftrs.' websites or use Seagate's SeaTools
> Desktop. You will create a bootable CD or floppy with the file you
> download. You need third-party burning software to create the CD; the
> built-in burning capability that comes with XP will not do it. Boot with
> the media you created and do a thorough test of both drives. If there
> are any physical failures, replace the drive(s).
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

 
Old 26-09-2007, 04:52 AM   #4
Malke
Guest
 
Posts: n/a
Re: programs not responding - i do mean everything

nana Carol wrote:
> First of all, thank you! I was using RecordNow to burn CDs. It stopped
> working. I could go to task manager & it was there. I would end the process.
> I uninstalled it & reloaded but no good. Next, I just recently got back on
> the internet. So I downloaded all the updates from Microsoft. have automatic
> updates turned on. Then I downloaded Windows Live toolbar. Everything seemed
> to get worse. Uninstalled Windows toolbar. Still no good. I didn't know about
> event viewer, sorry. I haven't investigated yet but did see about application
> hang ups. Any gues why RecordNow wouldn't show any interface. It was hiding
> in Task Manager but couldn't use it.


No, sorry. Too many factors and you need to narrow down the
troubleshooting. You need to look in Event Viewer as I suggested and
also do some hardware testing as I suggested.

http://www.elephantboycomputers.com/...ardware_Tshoot


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
 

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