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internet connection keeps changing

Windows XP

 
 
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Unread 16-08-2007, 01:20 PM   #1
dad2468
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Posts: n/a
internet connection keeps changing

I was trying to help my brother fix his computer. The internet
connection settings won't stay where I put them. He connects to a wireless
cable modem at home and has a cingular wireless modem also. When you go to
the LAN settings it always has the proxy settings checked. You can uncheck
it and say OK and go back to Internet Explorer and everything works just
fine, but after you restart the computer and go back to the internet
connection settings/ LAN it has the proxy servers checked again. I don't
know why it won't stay where I put the settings. Something must be changing
the settings after restarting the computer.

Thanks for any help you can give me....


 
Unread 16-08-2007, 01:21 PM   #2
Computerflyer
Guest
 
Posts: n/a
Re: internet connection keeps changing

On Jun 17, 1:55 pm, "dad2468" <dad2...***********> wrote:
> I was trying to help my brother fix his computer. The internet
> connection settings won't stay where I put them. He connects to a wireless
> cable modem at home and has a cingular wireless modem also. When you go to
> the LAN settings it always has the proxy settings checked. You can uncheck
> it and say OK and go back to Internet Explorer and everything works just
> fine, but after you restart the computer and go back to the internet
> connection settings/ LAN it has the proxy servers checked again. I don't
> know why it won't stay where I put the settings. Something must be changing
> the settings after restarting the computer.
>
> Thanks for any help you can give me....


What was broken in the first place, where you are helping fix it?
Malware invasion perhaps? Does the internet connection not work with
the proxy, or just some sites/messengers (which is often the case)?

If the proxy that is set is a legit ISP proxy my reply is possibly
irrelevant. If it is not from the ISP, the obvious first approach is
to run multiple spyware scanners like counterspyV2 (free for 15 days),
AVG (free), spybot (free), ad-aware (free), noadware, superantipyware
(free), PCDoctor (free scanner, via google), etc. Some like to run
better in safe mode, and others do not. He is running an anti-virus,
yes?

start->run->msconfig and see if there are any suspicious startups that
are set to run on boot.
spybot and others have friendlier startup editors you might wish to try

 
Unread 16-08-2007, 01:21 PM   #3
Computerflyer
Guest
 
Posts: n/a
Re: internet connection keeps changing

On Jun 17, 1:55 pm, "dad2468" <dad2...***********> wrote:
> I was trying to help my brother fix his computer. The internet
> connection settings won't stay where I put them. He connects to a wireless
> cable modem at home and has a cingular wireless modem also. When you go to
> the LAN settings it always has the proxy settings checked. You can uncheck
> it and say OK and go back to Internet Explorer and everything works just
> fine, but after you restart the computer and go back to the internet
> connection settings/ LAN it has the proxy servers checked again. I don't
> know why it won't stay where I put the settings. Something must be changing
> the settings after restarting the computer.
>
> Thanks for any help you can give me....


What was broken in the first place, where you are helping fix it?
Malware invasion perhaps? Does the internet connection not work with
the proxy, or just some sites/messengers (which is often the case)?

If the proxy that is set is a legit ISP proxy my reply is possibly
irrelevant. If it is not from the ISP, the obvious first approach is
to run multiple spyware scanners like counterspyV2 (free for 15 days),
AVG (free), spybot (free), ad-aware (free), noadware, superantipyware
(free), PCDoctor (free scanner, via google), etc. Some like to run
better in safe mode, and others do not. He is running an anti-virus,
yes?

start->run->msconfig and see if there are any suspicious startups that
are set to run on boot.
spybot and others have friendlier startup editors you might wish to try

 
Unread 16-08-2007, 01:21 PM   #4
Computerflyer
Guest
 
Posts: n/a
Re: internet connection keeps changing

On Jun 17, 1:55 pm, "dad2468" <dad2...***********> wrote:
> I was trying to help my brother fix his computer. The internet
> connection settings won't stay where I put them. He connects to a wireless
> cable modem at home and has a cingular wireless modem also. When you go to
> the LAN settings it always has the proxy settings checked. You can uncheck
> it and say OK and go back to Internet Explorer and everything works just
> fine, but after you restart the computer and go back to the internet
> connection settings/ LAN it has the proxy servers checked again. I don't
> know why it won't stay where I put the settings. Something must be changing
> the settings after restarting the computer.
>
> Thanks for any help you can give me....


What was broken in the first place, where you are helping fix it?
Malware invasion perhaps? Does the internet connection not work with
the proxy, or just some sites/messengers (which is often the case)?

If the proxy that is set is a legit ISP proxy my reply is possibly
irrelevant. If it is not from the ISP, the obvious first approach is
to run multiple spyware scanners like counterspyV2 (free for 15 days),
AVG (free), spybot (free), ad-aware (free), noadware, superantipyware
(free), PCDoctor (free scanner, via google), etc. Some like to run
better in safe mode, and others do not. He is running an anti-virus,
yes?

start->run->msconfig and see if there are any suspicious startups that
are set to run on boot.
spybot and others have friendlier startup editors you might wish to try

 
 

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