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Memory could not be read

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Old 17-08-2007, 12:28 AM   #1
Kate
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Posts: n/a
Memory could not be read

Off and on I get an error message on various different applications

The instruction at 0x........ referenced memory ar "0x,,,,,,,". The memory
could not be "read".

Does anyone know if this is a hardware or software problem. I can't stand to
go through the long process of the help desk if I will wind up having to
reformat
anyhow

TY
Kate



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Old 31-08-2007, 01:29 PM   #2
Marlened
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Posts: n/a
Re: Memory could not be read

Ron,
I would LOVE TO hear about any way to identify the culprit. I too get
the message "the instruction.......referenced memory 0x.... can not be read".

I have run memory tests, and have confidence in my hardware.
I get this message often when I have many things going on in parallel.
However,
it happens OFTEN - typically requires re-boot many times/day. Getting
frustrating.

Any input would be appreciated. My next step is to bring my system back to
factory installation level and re-load all applications, updates, etc. (ugh!).

Marlene

"Ron Martell" wrote:

> "Kate" <kzlists@yahoo.nospam> wrote:
>
> >Off and on I get an error message on various different applications
> >
> >The instruction at 0x........ referenced memory ar "0x,,,,,,,". The memory
> >could not be "read".
> >
> >Does anyone know if this is a hardware or software problem. I can't stand to
> >go through the long process of the help desk if I will wind up having to
> >reformat
> >anyhow
> >

>
> It is most likely a software problem, such as a program trying to read
> item number 11 from a list or table that was only designated to hold
> 10 items.
>
> Often, but by no means always, these errors are caused by device
> drivers. There is a way to identify the culprit if it is a device
> driver but it is a bit cumbersome and requires the use of an Excel
> spreadsheet as part of the analysis. Post a reply back here if you
> would like to try this.
>
> Good luck
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP (1997 - 2008)
> On-Line Help Computer Service
>
> Syberfix Remote Computer Repair
>
> "Anyone who thinks that they are too small to make a difference
> has never been in bed with a mosquito."
>

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Old 03-09-2007, 06:29 PM   #3
MarkW
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Posts: n/a
Re: Memory could not be read

Ron,

I have a similar problem and would welcome your advice.

Mark.

"Ron Martell" wrote:

> "Kate" <kzlists@yahoo.nospam> wrote:
>
> >Off and on I get an error message on various different applications
> >
> >The instruction at 0x........ referenced memory ar "0x,,,,,,,". The memory
> >could not be "read".
> >
> >Does anyone know if this is a hardware or software problem. I can't stand to
> >go through the long process of the help desk if I will wind up having to
> >reformat
> >anyhow
> >

>
> It is most likely a software problem, such as a program trying to read
> item number 11 from a list or table that was only designated to hold
> 10 items.
>
> Often, but by no means always, these errors are caused by device
> drivers. There is a way to identify the culprit if it is a device
> driver but it is a bit cumbersome and requires the use of an Excel
> spreadsheet as part of the analysis. Post a reply back here if you
> would like to try this.
>
> Good luck
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP (1997 - 2008)
> On-Line Help Computer Service
>
> Syberfix Remote Computer Repair
>
> "Anyone who thinks that they are too small to make a difference
> has never been in bed with a mosquito."
>

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Old 09-09-2007, 02:29 AM   #4
MarkW
Guest
 
Posts: n/a
Re: Memory could not be read

Having tried all manner of 'fixes', I eventually found that re-installing my
graphics card (Radeon 9800 PRO) drivers did the trick.

Mark.

"MarkW" wrote:

> Ron,
>
> I have a similar problem and would welcome your advice.
>
> Mark.
>
> "Ron Martell" wrote:
>
> > "Kate" <kzlists@yahoo.nospam> wrote:
> >
> > >Off and on I get an error message on various different applications
> > >
> > >The instruction at 0x........ referenced memory ar "0x,,,,,,,". The memory
> > >could not be "read".
> > >
> > >Does anyone know if this is a hardware or software problem. I can't stand to
> > >go through the long process of the help desk if I will wind up having to
> > >reformat
> > >anyhow
> > >

> >
> > It is most likely a software problem, such as a program trying to read
> > item number 11 from a list or table that was only designated to hold
> > 10 items.
> >
> > Often, but by no means always, these errors are caused by device
> > drivers. There is a way to identify the culprit if it is a device
> > driver but it is a bit cumbersome and requires the use of an Excel
> > spreadsheet as part of the analysis. Post a reply back here if you
> > would like to try this.
> >
> > Good luck
> >
> > Ron Martell Duncan B.C. Canada
> > --
> > Microsoft MVP (1997 - 2008)
> > On-Line Help Computer Service
> >
> > Syberfix Remote Computer Repair
> >
> > "Anyone who thinks that they are too small to make a difference
> > has never been in bed with a mosquito."
> >

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Old 14-09-2007, 03:51 PM   #5
Marlened
Guest
 
Posts: n/a
Re: Memory could not be read

TODAY I was successful as well.
A thread I folloed pointed me to the NVIDIA display driver. I pulled a
recent copy from the NVIDIA website, installed, and I've not had the problem
since. I was seeing a crash today at a rate of every half an hour. It has
now been more than 8 hours with no issue.

How I found the thread to NVIDIA:

WHen the system freezes, I answered 'OK' to the message of "...could not be
read..." When the application closed, it asked to send a report to MS. THIS
time I said 'yes'. Following the upload of the details, there was a 'more
information' link which lead me to the NIVIDIA issue.
Marlene



"MarkW" wrote:

> Having tried all manner of 'fixes', I eventually found that re-installing my
> graphics card (Radeon 9800 PRO) drivers did the trick.
>
> Mark.
>
> "MarkW" wrote:
>
> > Ron,
> >
> > I have a similar problem and would welcome your advice.
> >
> > Mark.
> >
> > "Ron Martell" wrote:
> >
> > > "Kate" <kzlists@yahoo.nospam> wrote:
> > >
> > > >Off and on I get an error message on various different applications
> > > >
> > > >The instruction at 0x........ referenced memory ar "0x,,,,,,,". The memory
> > > >could not be "read".
> > > >
> > > >Does anyone know if this is a hardware or software problem. I can't stand to
> > > >go through the long process of the help desk if I will wind up having to
> > > >reformat
> > > >anyhow
> > > >
> > >
> > > It is most likely a software problem, such as a program trying to read
> > > item number 11 from a list or table that was only designated to hold
> > > 10 items.
> > >
> > > Often, but by no means always, these errors are caused by device
> > > drivers. There is a way to identify the culprit if it is a device
> > > driver but it is a bit cumbersome and requires the use of an Excel
> > > spreadsheet as part of the analysis. Post a reply back here if you
> > > would like to try this.
> > >
> > > Good luck
> > >
> > > Ron Martell Duncan B.C. Canada
> > > --
> > > Microsoft MVP (1997 - 2008)
> > > On-Line Help Computer Service
> > >
> > > Syberfix Remote Computer Repair
> > >
> > > "Anyone who thinks that they are too small to make a difference
> > > has never been in bed with a mosquito."
> > >

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Old 07-12-2007, 12:52 PM   #6
Sharon BD
Guest
 
Posts: n/a
Re: Memory could not be read

Thank you to all of the above for your comments and advice. After living with
this nuisance for many months, I downloaded a Radeon driver update that just
resolved this problem for me. I found it at





"Marlened" wrote:

> TODAY I was successful as well.
> A thread I folloed pointed me to the NVIDIA display driver. I pulled a
> recent copy from the NVIDIA website, installed, and I've not had the problem
> since. I was seeing a crash today at a rate of every half an hour. It has
> now been more than 8 hours with no issue.
>
> How I found the thread to NVIDIA:
>
> WHen the system freezes, I answered 'OK' to the message of "...could not be
> read..." When the application closed, it asked to send a report to MS. THIS
> time I said 'yes'. Following the upload of the details, there was a 'more
> information' link which lead me to the NIVIDIA issue.
> Marlene
>
>
>
> "MarkW" wrote:
>
> > Having tried all manner of 'fixes', I eventually found that re-installing my
> > graphics card (Radeon 9800 PRO) drivers did the trick.
> >
> > Mark.
> >
> > "MarkW" wrote:
> >
> > > Ron,
> > >
> > > I have a similar problem and would welcome your advice.
> > >
> > > Mark.
> > >
> > > "Ron Martell" wrote:
> > >
> > > > "Kate" <kzlists@yahoo.nospam> wrote:
> > > >
> > > > >Off and on I get an error message on various different applications
> > > > >
> > > > >The instruction at 0x........ referenced memory ar "0x,,,,,,,". The memory
> > > > >could not be "read".
> > > > >
> > > > >Does anyone know if this is a hardware or software problem. I can't stand to
> > > > >go through the long process of the help desk if I will wind up having to
> > > > >reformat
> > > > >anyhow
> > > > >
> > > >
> > > > It is most likely a software problem, such as a program trying to read
> > > > item number 11 from a list or table that was only designated to hold
> > > > 10 items.
> > > >
> > > > Often, but by no means always, these errors are caused by device
> > > > drivers. There is a way to identify the culprit if it is a device
> > > > driver but it is a bit cumbersome and requires the use of an Excel
> > > > spreadsheet as part of the analysis. Post a reply back here if you
> > > > would like to try this.
> > > >
> > > > Good luck
> > > >
> > > > Ron Martell Duncan B.C. Canada
> > > > --
> > > > Microsoft MVP (1997 - 2008)
> > > > On-Line Help Computer Service
> > > >
> > > > Syberfix Remote Computer Repair
> > > >
> > > > "Anyone who thinks that they are too small to make a difference
> > > > has never been in bed with a mosquito."
> > > >

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