windows-no disk

Gibraltar

Hello
every time my friend starts up his HP pavillion t124a desktop, he gets error
message : windows-no disk exception processing message cooooo13 parameters
75b6bf9c 4 75b6bf9c.
right hand side of taskbar, is the 'safely remove hardware icon " i have
checked thoroughly for any media in machine and nothing.
he is running windows xp home 1gb ram AVG a.v.
he thinks the problem begun when he put in samsung DVD burner.
any help greatly appreciated.
Thankyou.
--
Alan

Bob I

Try putting a disc in the drive, and check the AVG settings, as it may
be trying to scan the burner.

Gibraltar wrote:

> Hello
> every time my friend starts up his HP pavillion t124a desktop, he gets error
> message : windows-no disk exception processing message cooooo13 parameters
> 75b6bf9c 4 75b6bf9c.
> right hand side of taskbar, is the 'safely remove hardware icon " i have
> checked thoroughly for any media in machine and nothing.
> he is running windows xp home 1gb ram AVG a.v.
> he thinks the problem begun when he put in samsung DVD burner.
> any help greatly appreciated.
> Thankyou.

Gibraltar

hi bob1
thankyou for your reply
i tried your suggestion ,unfortunately it did not work.
i just noticed along his other drives there is:
compactflash1/11 (f
smartmedia(G
mmc/sd(H
Memory stick (i)
could this be contributing?
--
Alan


"Bob I" wrote:

> Try putting a disc in the drive, and check the AVG settings, as it may
> be trying to scan the burner.
>
> Gibraltar wrote:
>
> > Hello
> > every time my friend starts up his HP pavillion t124a desktop, he gets error
> > message : windows-no disk exception processing message cooooo13 parameters
> > 75b6bf9c 4 75b6bf9c.
> > right hand side of taskbar, is the 'safely remove hardware icon " i have
> > checked thoroughly for any media in machine and nothing.
> > he is running windows xp home 1gb ram AVG a.v.
> > he thinks the problem begun when he put in samsung DVD burner.
> > any help greatly appreciated.
> > Thankyou.
>
>

GRAHAM

To Solve the issue of Exception Processing c0000013,
first remove all stick drives (removable disks) from your computer
also remove a hub that holds these stick drives (if you have one), this resolves the issue.

after the issue solves itself, you can then plug back in yous USB drives.

happy computing...

Graham

GRAHAM

remove all USB Drives, solves the problem