Fred J

This program has been running fine for years. Suddenly, I encountered
the following problem. The scan completes. I select DONE. OCR scanning
completes. I see the image in the windows. As soon as I select File I
get a window entitled Microsoft Document Imaging.
Microsoft Document Imaging has encountered a problem and needs to
close. We are sorry for the inconvenience. ... Send Error Report and
Don't Send buttons.

Was there a recent update that is interfering with Document Imaging?
Thank you,
Fred J.

Fred J

Additional information: Error Details Mspview Failure
Error Signature
AppName:mspview.exe AppVer: 11.0.81662 AppStamp:4616c203
ModName:mspsview.exe Mod Ver 11.0.8166.2 Mod Stamp:4616c203
fDebug:0 Offset: 00016537

Fred J

Additional Information:
I can select a tif file and "open with" Microsoft Office Document
Imaging. The document is displayed. Again, if i select File (before
the drop down fills) an exception occurs.

Thanks,
Fred J.

Descendall

Same EXACT thing happens to me. I cannot figure out how to fix it.

"Fred J" wrote:

> Additional Information:
> I can select a tif file and "open with" Microsoft Office Document
> Imaging. The document is displayed. Again, if i select File (before
> the drop down fills) an exception occurs.
>
> Thanks,
> Fred J.
>
>

Pzkmac

I have the same problem! I also have reinstailed it and the problem still
occurs. Does anyone know if this is fixable?

"Descendall" wrote:

> Same EXACT thing happens to me. I cannot figure out how to fix it.
>
> "Fred J" wrote:
>
> > Additional Information:
> > I can select a tif file and "open with" Microsoft Office Document
> > Imaging. The document is displayed. Again, if i select File (before
> > the drop down fills) an exception occurs.
> >
> > Thanks,
> > Fred J.
> >
> >

Pzkmac

I've also looked around and have not found any other advice or patches for
this program. I've tried other products, yet they still are not as good as
Microsoft imaging. It has become a big probelm for my office and I. Has
anyone found any ways to fix this or get around it?

"Pzkmac" wrote:

> I have the same problem! I also have reinstailed it and the problem still
> occurs. Does anyone know if this is fixable?
>
> "Descendall" wrote:
>
> > Same EXACT thing happens to me. I cannot figure out how to fix it.
> >
> > "Fred J" wrote:
> >
> > > Additional Information:
> > > I can select a tif file and "open with" Microsoft Office Document
> > > Imaging. The document is displayed. Again, if i select File (before
> > > the drop down fills) an exception occurs.
> > >
> > > Thanks,
> > > Fred J.
> > >
> > >

Roberto

the discussion seems to be still actual and unsolved even now...?!
Roberto

"Fred J" wrote:

> This program has been running fine for years. Suddenly, I encountered
> the following problem. The scan completes. I select DONE. OCR scanning
> completes. I see the image in the windows. As soon as I select File I
> get a window entitled Microsoft Document Imaging.
> Microsoft Document Imaging has encountered a problem and needs to
> close. We are sorry for the inconvenience. ... Send Error Report and
> Don't Send buttons.
>
> Was there a recent update that is interfering with Document Imaging?
> Thank you,
> Fred J.
>
>

JasonB

Must be, a user of mine just had this happen yesterday when he scans and
e-mails stuff daily. This is a major problem.....

"Roberto" wrote:

> the discussion seems to be still actual and unsolved even now...?!
> Roberto
>
> "Fred J" wrote:
>
> > This program has been running fine for years. Suddenly, I encountered
> > the following problem. The scan completes. I select DONE. OCR scanning
> > completes. I see the image in the windows. As soon as I select File I
> > get a window entitled Microsoft Document Imaging.
> > Microsoft Document Imaging has encountered a problem and needs to
> > close. We are sorry for the inconvenience. ... Send Error Report and
> > Don't Send buttons.
> >
> > Was there a recent update that is interfering with Document Imaging?
> > Thank you,
> > Fred J.
> >
> >

daryl

I too am having this problem.. It started yesterday. Is anyone from
Microsoft monitoring this?? Does microsoft not have a solution for this? I
have searched there website and this thread was the only thing I found
regarding this... Yet there is no solution or a fix!!

daryl

>
> > the discussion seems to be still actual and unsolved even now...?!
> > Roberto
> >
> > "Fred J" wrote:
> >
> > > This program has been running fine for years. Suddenly, I encountered
> > > the following problem. The scan completes. I select DONE. OCR scanning
> > > completes. I see the image in the windows. As soon as I select File I
> > > get a window entitled Microsoft Document Imaging.
> > > Microsoft Document Imaging has encountered a problem and needs to
> > > close. We are sorry for the inconvenience. ... Send Error Report and
> > > Don't Send buttons.
> > >
> > > Was there a recent update that is interfering with Document Imaging?
> > > Thank you,
> > > Fred J.
> > >
> > >