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Windows does not respond to either the mouse or key board on start

Windows XP

 
 
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Unread 19-08-2007, 05:07 AM   #1
Seamus
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Windows does not respond to either the mouse or key board on start

when my computer starts up, it responds to any command from the keyboard for
th BIOS or Boot device, however, when windows loads, the mouse and keyboard
do not work. Any suggestions please?

Many thanks in advance.

Seamus
 
Unread 19-08-2007, 05:07 AM   #2
Bruce Chambers
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Re: Windows does not respond to either the mouse or key board onstart

Seamus wrote:
> when my computer starts up, it responds to any command from the keyboard for
> th BIOS or Boot device, however, when windows loads, the mouse and keyboard
> do not work. Any suggestions please?
>
> Many thanks in advance.
>
> Seamus



Are these specialized USB devices that require something beyond WinXP's
generic USB support? Have you consult the manufacturer for any special
installation instructions?


--

Bruce Chambers

Help us help you:
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safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell
 
Unread 19-08-2007, 05:07 AM   #3
Seamus
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Re: Windows does not respond to either the mouse or key board on s

The Key board and mouse have been working prevously, but seem to have stopped.


Seamus

"Bruce Chambers" wrote:

> Seamus wrote:
> > when my computer starts up, it responds to any command from the keyboard for
> > th BIOS or Boot device, however, when windows loads, the mouse and keyboard
> > do not work. Any suggestions please?
> >
> > Many thanks in advance.
> >
> > Seamus

>
>
> Are these specialized USB devices that require something beyond WinXP's
> generic USB support? Have you consult the manufacturer for any special
> installation instructions?
>
>
> --
>
> Bruce Chambers
>
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> They that can give up essential liberty to obtain a little temporary
> safety deserve neither liberty nor safety. -Benjamin Franklin
>
> Many people would rather die than think; in fact, most do. -Bertrand Russell
>

 
Unread 19-08-2007, 05:07 AM   #4
Bruce Chambers
Guest
 
Posts: n/a
Re: Windows does not respond to either the mouse or key board ons

Seamus wrote:
> The Key board and mouse have been working prevously, but seem to have stopped.
>



You didn't answer my questions. You need to provide pertinent
information if you want us to truly be able to offered effective help,
rather than wild guesses.

What change (new hardware, updates, software installations) was made
immediately prior to the devices' having stopped working? Have you
tried using a restore point to return to that time period?


--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell
 
Unread 19-08-2007, 05:08 AM   #5
Seamus
Guest
 
Posts: n/a
Re: Windows does not respond to either the mouse or key board on s

Nothing new has been installed. As I cannnot even put mypassword in, I am
unable to go to a restore point. The computere had not been used for 3
weeks. Thanks

"Bruce Chambers" wrote:

> Seamus wrote:
> > The Key board and mouse have been working prevously, but seem to have stopped.
> >

>
>
> You didn't answer my questions. You need to provide pertinent
> information if you want us to truly be able to offered effective help,
> rather than wild guesses.
>
> What change (new hardware, updates, software installations) was made
> immediately prior to the devices' having stopped working? Have you
> tried using a restore point to return to that time period?
>
>
> --
>
> Bruce Chambers
>
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> They that can give up essential liberty to obtain a little temporary
> safety deserve neither liberty nor safety. -Benjamin Franklin
>
> Many people would rather die than think; in fact, most do. -Bertrand Russell
>

 
Unread 19-08-2007, 05:09 AM   #6
Patrick Keenan
Guest
 
Posts: n/a
Re: Windows does not respond to either the mouse or key board on s

"Seamus" <Seamus@discussions.microsoft.com> wrote in message
news:025226C1-56DC-457F-AC06-BDBCBD0CAF54@microsoft.com...
> Nothing new has been installed. As I cannnot even put mypassword in, I am
> unable to go to a restore point. The computere had not been used for 3
> weeks. Thanks


Check the cabling. Is this a desktop or laptop?

If it's a desktop, is this a wireless keyboard/mouse set? If so, check the
batteries.

HTH
-pk

> "Bruce Chambers" wrote:
>
>> Seamus wrote:
>> > The Key board and mouse have been working prevously, but seem to have
>> > stopped.
>> >

>>
>>
>> You didn't answer my questions. You need to provide pertinent
>> information if you want us to truly be able to offered effective help,
>> rather than wild guesses.
>>
>> What change (new hardware, updates, software installations) was made
>> immediately prior to the devices' having stopped working? Have you
>> tried using a restore point to return to that time period?
>>
>>
>> --
>>
>> Bruce Chambers
>>
>> Help us help you:
>> http://dts-l.org/goodpost.htm
>> http://www.catb.org/~esr/faqs/smart-questions.html
>>
>> They that can give up essential liberty to obtain a little temporary
>> safety deserve neither liberty nor safety. -Benjamin Franklin
>>
>> Many people would rather die than think; in fact, most do. -Bertrand
>> Russell
>>



 
Unread 06-11-2007, 12:58 AM   #7
kemper66
Guest
 
Posts: n/a
RE: Windows does not respond to either the mouse or key board on start



"Seamus" wrote:

> when my computer starts up, it responds to any command from the keyboard for
> th BIOS or Boot device, however, when windows loads, the mouse and keyboard
> do not work. Any suggestions please?
>
> Many thanks in advance.
>
> Seamus



I am having the same problem with my computer, it is a Dell 9100 series. I
had just received an upgrade from Dell, i downloaded it, all was fine. The
download was for Dell computer updates etc. One of the updates that it said
my comp. needed was a processor upgrade, so i downloaded it. It got about
half way through installing, and a blue screen appeared saying Windows had to
shut down and be restarted, so i did that. Now when the computer boots up,
the keyboard and mouse work fine until windows begins to load, then they
don't work. It is driving my crazy trying to fix. I have some computer
knowledge, but for the most part am very much an amateur with them!! PLEASE
HELP ME!!!!!!
 
 

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