neutrino

Can anyone explain/resolve the reason why I can initiate and downlaod
windows XP updates - but when it comes to installing them - I get a
list (all 82 of them!) Failed to install.
" A problem on your computer is preventing updates from being
downloaded or installed"

but what on earth do I look for to determine what !!??

This is on a new Pc - just installed XP, installed the few programs
required, nothign out of the ordinary, but ! updates will not work! I
did have a problem earlier where it would not install win3.1 if I
remember right, plus one other program -this was when we first tried
to update - it had to install these before going in for the full
windows update to function, and these failed - but I managed ot
locate htem on another site and installed them individually, from then
on accessing and runing the Windows Update was good - cept now we're
down to this "install" problem! I'v tried taking down firewall and
anti-virus - then retrying the instal - still no luck!
Any ideas? p-lease .

Uncle Grumpy

neutrino <stuartr@bluebottle.com> wrote:

>" A problem on your computer is preventing updates from being
>downloaded or installed"
>
>but what on earth do I look for to determine what !!??

ask this in microsoft.public.windowsupdate

MowGreen [MVP]

Please post this to the Windows Update newsgroup:
http://www.microsoft.com/communities...&lang=en&cr=US

Someone there will be glad to lend some assistance, neutrino.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


neutrino wrote:

> Can anyone explain/resolve the reason why I can initiate and downlaod
> windows XP updates - but when it comes to installing them - I get a
> list (all 82 of them!) Failed to install.
> " A problem on your computer is preventing updates from being
> downloaded or installed"
>
> but what on earth do I look for to determine what !!??
>
> This is on a new Pc - just installed XP, installed the few programs
> required, nothign out of the ordinary, but ! updates will not work! I
> did have a problem earlier where it would not install win3.1 if I
> remember right, plus one other program -this was when we first tried
> to update - it had to install these before going in for the full
> windows update to function, and these failed - but I managed ot
> locate htem on another site and installed them individually, from then
> on accessing and runing the Windows Update was good - cept now we're
> down to this "install" problem! I'v tried taking down firewall and
> anti-virus - then retrying the instal - still no luck!
> Any ideas? p-lease .
>

bargrade

xp pro failed to install all up dates this is what i found to fix the problem

microsoft support 943144

This problem occurs because of how the Windows XP repair operation replaces Windows system files. When you repair a Windows installation by using a Windows XP CD, the repair operation performs both of the following operations: •It replaces all the Windows system files with the corresponding files from the CD.

Note This includes the Windows Update files.•It restores the Windows registry.The latest version of Windows Update includes a file that was not available in the release version of Windows XP. This file is named Wups2.dll. Therefore, after the repair operation is complete, the following situation exists: •The Wups2.dll file remains on the computer.•The registry entries that correspond to this file are missing.Because the registry files that correspond to the Wups2.dll file are missing, update installations are unsuccessful.

here is solution that worked for me . if you go to micrsoft support put in this # 943144 will give you both fixes. the one i used is below this comment :
1.Stop the Automatic Updates service. To do this, follow these steps: a. Click Start, click Run, type cmd, and then click OK.b. At the command prompt, type the following command, and then press ENTER: net stop wuauserv
2.Register the Wups2.dll file. To do this, follow these steps: a. At the command prompt, type the following command, and then press ENTER: regsvr32 %windir%\system32\wups2.dll
Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER: regsvr32 %windir%\syswow64\wups2.dll
b. Click OK on each verification message that you receive.3.Start the Automatic Updates service.