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Old 28-08-2007, 01:25 AM   #21
dslman
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Posts: n/a
Re: Unable to access Windows Update site.

Check the windows update log. Only entries in there are automatic update
checks.

I even tried the things that Rajesh suggested. Please see my reply to him.

Thanks so much for your help and I'm still open for suggestions.
--
Thanks, dslman


"MowGreen [MVP]" wrote:

> Initiate a manual visit to Windows Update. If the system still cannot
> access it, open the WindowsUpdate.log and post the last 40 or so lines
> of it into your reply, please.
>
> Start > Run > type in [or copy&paste]
>
> %windir%\windowsupdate.log
>
> Click OK or press Enter
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> dslman wrote:
>
> > I tried all on the winhelponline .com article. Did not improve. Still can't
> > get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the
> > java script. I do not have the firewall on and even when I did, I was able
> > to get to the Windows Update site with out any problems in the past. Still
> > seems like there is something being passed to the update site that makes the
> > site think I am NOT an XP user.
> >
> > I did receive auto update notification today and was able to download and
> > install everything that way, but I would like to go out to the update site
> > and check for other than critical updates.
> >
> > Any suggestions and/or additional help would be greatly appreciated.
> >
> > Thanks for the replies so far.

>

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Old 28-08-2007, 01:27 AM   #22
Ottmar Freudenberger
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Posts: n/a
Re: Unable to access Windows Update site.

"dslman" <dslman@discussions.microsoft.com> schrieb:

>I tried all on the winhelponline .com article. Did not improve. Still can't
> get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the
> java script.


http://winware.org/de/browsertest.php
What's the shown there in the User-Agent line while accessing the
site whith Internet Explorer?

Bye,
Freudi
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Old 28-08-2007, 01:27 AM   #23
Ottmar Freudenberger
Guest
 
Posts: n/a
Re: Unable to access Windows Update site.

"dslman" <dslman@discussions.microsoft.com> schrieb:

>I tried all on the winhelponline .com article. Did not improve. Still can't
> get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the
> java script.


http://winware.org/de/browsertest.php
What's the shown there in the User-Agent line while accessing the
site whith Internet Explorer?

Bye,
Freudi
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Old 28-08-2007, 01:29 AM   #24
dslman
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Posts: n/a
Re: Unable to access Windows Update site.

I'm pasting the info below:
HTTP request headers (received)
Accept */*
Accept-EncodXng gzip, deflate
Accept-Language en-us
Connection Keep-Alive
Host winware.org
Referer
http://www.microsoft.com/windowsxp/e...xp=&sloc=en-us
UA-CPU x86
User-Agent Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;
TaxWise19.00[0016]; TaxWise19.02[0005]; TaxWise19.03[0001];
TaxWise19.04[0001]; TaxWise19.05[0002]; TaxWise19.06[0003];
TaxWise19.08[0001]; TaxWise20.00[0015]; TaxWise20.02[0003];
TaxWise20.05[0001]; TaxWise20.06[0002]; TaxWise20.07[0001];
TaxWise20.08[0003]; TaxWise21.02[0004]; TaxWise21.03[0004]; .NET CLR
2.0.50727; .NET CLR 1.1.4322; .NET CLR 1.0.3705)


--
Thanks, dslman


"Ottmar Freudenberger" wrote:

> "dslman" <dslman@discussions.microsoft.com> schrieb:
>
> >I tried all on the winhelponline .com article. Did not improve. Still can't
> > get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the
> > java script.

>
> http://winware.org/de/browsertest.php
> What's the shown there in the User-Agent line while accessing the
> site whith Internet Explorer?
>
> Bye,
> Freudi
>

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Old 28-08-2007, 01:29 AM   #25
dslman
Guest
 
Posts: n/a
Re: Unable to access Windows Update site.

I'm pasting the info below:
HTTP request headers (received)
Accept */*
Accept-EncodXng gzip, deflate
Accept-Language en-us
Connection Keep-Alive
Host winware.org
Referer
http://www.microsoft.com/windowsxp/e...xp=&sloc=en-us
UA-CPU x86
User-Agent Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;
TaxWise19.00[0016]; TaxWise19.02[0005]; TaxWise19.03[0001];
TaxWise19.04[0001]; TaxWise19.05[0002]; TaxWise19.06[0003];
TaxWise19.08[0001]; TaxWise20.00[0015]; TaxWise20.02[0003];
TaxWise20.05[0001]; TaxWise20.06[0002]; TaxWise20.07[0001];
TaxWise20.08[0003]; TaxWise21.02[0004]; TaxWise21.03[0004]; .NET CLR
2.0.50727; .NET CLR 1.1.4322; .NET CLR 1.0.3705)


--
Thanks, dslman


"Ottmar Freudenberger" wrote:

> "dslman" <dslman@discussions.microsoft.com> schrieb:
>
> >I tried all on the winhelponline .com article. Did not improve. Still can't
> > get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the
> > java script.

>
> http://winware.org/de/browsertest.php
> What's the shown there in the User-Agent line while accessing the
> site whith Internet Explorer?
>
> Bye,
> Freudi
>

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Old 28-08-2007, 01:29 AM   #26
MowGreen [MVP]
Guest
 
Posts: n/a
Re: Unable to access Windows Update site.

There's more information in the WU log besides what you've indicated,
dslman. See my reply to your reply to Rajeesh <w>

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

dslman wrote:
> Check the windows update log. Only entries in there are automatic update
> checks.
>
> I even tried the things that Rajesh suggested. Please see my reply to him.
>
> Thanks so much for your help and I'm still open for suggestions.

  Reply With Quote
Old 28-08-2007, 01:29 AM   #27
MowGreen [MVP]
Guest
 
Posts: n/a
Re: Unable to access Windows Update site.

You can download and *SAVE* the latest version of the Windows Update
Agent from the link on this page: http://support.microsoft.com/kb/932494
It's under " x86-based versions of Windows "
ALSO, download and save KB927891:
http://www.microsoft.com/downloads/d...displaylang=en

When the downloads complete, close the browser and any other open programs.
Stop the Automatic Updates service by going to Start > Run > type in

net stop wuauserv
Click OK or press Enter

Install WindowsUpdateAgent30-x86.exe first
Install WindowsXP-KB927891-v3-x86-ENU.exe and then restart the system

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


dslman wrote:

> I folled your instructions and I received an error on the REN:C\.... commands
> so I renamed within explorer. Error came back from the run command as
> cammand not found. the other error I encountered was on the regsvr32
> wuauserv.dll gave me the following error:
>
> Was loaded, but the dll register server entry point was not found. File
> cannnot be registered.
>
> Still cannot access windows update site. There are no entries in the
> %windir%\windowsupdate.log except for auto updates.
>
> Do I have a bad DLL? Can I reload Windows Update Agent? Do I have to
> remove the old one first?
>
> Thanks so much for the your help. You guys are great.

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Old 28-08-2007, 01:29 AM   #28
MowGreen [MVP]
Guest
 
Posts: n/a
Re: Unable to access Windows Update site.

There's more information in the WU log besides what you've indicated,
dslman. See my reply to your reply to Rajeesh <w>

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

dslman wrote:
> Check the windows update log. Only entries in there are automatic update
> checks.
>
> I even tried the things that Rajesh suggested. Please see my reply to him.
>
> Thanks so much for your help and I'm still open for suggestions.

  Reply With Quote
Old 28-08-2007, 01:29 AM   #29
MowGreen [MVP]
Guest
 
Posts: n/a
Re: Unable to access Windows Update site.

You can download and *SAVE* the latest version of the Windows Update
Agent from the link on this page: http://support.microsoft.com/kb/932494
It's under " x86-based versions of Windows "
ALSO, download and save KB927891:
http://www.microsoft.com/downloads/d...displaylang=en

When the downloads complete, close the browser and any other open programs.
Stop the Automatic Updates service by going to Start > Run > type in

net stop wuauserv
Click OK or press Enter

Install WindowsUpdateAgent30-x86.exe first
Install WindowsXP-KB927891-v3-x86-ENU.exe and then restart the system

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


dslman wrote:

> I folled your instructions and I received an error on the REN:C\.... commands
> so I renamed within explorer. Error came back from the run command as
> cammand not found. the other error I encountered was on the regsvr32
> wuauserv.dll gave me the following error:
>
> Was loaded, but the dll register server entry point was not found. File
> cannnot be registered.
>
> Still cannot access windows update site. There are no entries in the
> %windir%\windowsupdate.log except for auto updates.
>
> Do I have a bad DLL? Can I reload Windows Update Agent? Do I have to
> remove the old one first?
>
> Thanks so much for the your help. You guys are great.

  Reply With Quote
Old 28-08-2007, 01:30 AM   #30
Ottmar Freudenberger
Guest
 
Posts: n/a
Re: Unable to access Windows Update site.

"dslman" <dslman@discussions.microsoft.com> schrieb:

> User-Agent Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;
> TaxWise19.00[0016]; TaxWise19.02[0005]; TaxWise19.03[0001];
> TaxWise19.04[0001]; TaxWise19.05[0002]; TaxWise19.06[0003];
> TaxWise19.08[0001]; TaxWise20.00[0015]; TaxWise20.02[0003];
> TaxWise20.05[0001]; TaxWise20.06[0002]; TaxWise20.07[0001];
> TaxWise20.08[0003]; TaxWise21.02[0004]; TaxWise21.03[0004]; .NET CLR
> 2.0.50727; .NET CLR 1.1.4322; .NET CLR 1.0.3705)


Oerks, what's that "TaxWise" bloat in the User-Agent?
http://support.microsoft.com/kb/817144 - "Method 4" should help.

Bye,
Freudi
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