please help. Got Proper Serial Number but no cd to install for xp

kevin mcdade

Hi

i Bought a "TIME" computer a few years back and ive just had a really bad
crash and lost everything. I have the serial number xp home on the machine
but no cd to install it.

can i just use any cd and put in my serial? i read somewhere that i would
have to contact "time" to sort out this issue but its like £1 a min to call
them, i would be just aswell buying a new copy!

i feel this is really unfair as i have already bought a copy and i cant seem
to find a way around this.

can anybody please help me with this? any input would be greatly appreciated.

Thanks

kevin

Pegasus \(MVP\)

"kevin mcdade" <kevin > wrote in message
news:...
> Hi
>
> i Bought a "TIME" computer a few years back and ive just had a really bad
> crash and lost everything. I have the serial number xp home on the machine
> but no cd to install it.
>
> can i just use any cd and put in my serial? i read somewhere that i would
> have to contact "time" to sort out this issue but its like £1 a min to
> call
> them, i would be just aswell buying a new copy!
>
> i feel this is really unfair as i have already bought a copy and i cant
> seem
> to find a way around this.
>
> can anybody please help me with this? any input would be greatly
> appreciated.
>
> Thanks
>
> kevin

If you have kept a record of your product key then you can
re-install Windows with it, provided you can find a suitable
CD. What is unfair about this?

The CD you need must be of the same type as the one you
lost, i.e. Windows XP Home / Professional, OEM or Retail.
If the PC came preloaded with Windows then it's probably
an OEM version.

kevin mcdade

Hi pegasus

Thanks for replying.

I have the product key. yes the computer came pre-loaded with xp home. so as
long as i get an OEM version cd then this will work?

Where will i get such a cd? it would be really simple if microsoft just made
a download or something for this. As i said before i really grudge phoning
"time" support for a cd as it costs £1 per min and i can garuntee i will be
on the phone for a long time.

Thanks again

kevin

"Pegasus (MVP)" wrote:

>
> "kevin mcdade" <kevin > wrote in message
> news:...
> > Hi
> >
> > i Bought a "TIME" computer a few years back and ive just had a really bad
> > crash and lost everything. I have the serial number xp home on the machine
> > but no cd to install it.
> >
> > can i just use any cd and put in my serial? i read somewhere that i would
> > have to contact "time" to sort out this issue but its like £1 a min to
> > call
> > them, i would be just aswell buying a new copy!
> >
> > i feel this is really unfair as i have already bought a copy and i cant
> > seem
> > to find a way around this.
> >
> > can anybody please help me with this? any input would be greatly
> > appreciated.
> >
> > Thanks
> >
> > kevin
>
> If you have kept a record of your product key then you can
> re-install Windows with it, provided you can find a suitable
> CD. What is unfair about this?
>
> The CD you need must be of the same type as the one you
> lost, i.e. Windows XP Home / Professional, OEM or Retail.
> If the PC came preloaded with Windows then it's probably
> an OEM version.
>
>
>

Pegasus \(MVP\)

You can ask a friend to make a copy of his CD for you,
provided it is of the right type. Alternatively you can check
out this link:


and for UK details:


About your grudge: For which other product will you receive
free support if you lose it? Unfortunately for you the person at
the other end of the phone needs to make a living, same as
you do. Your employer pays you for your work - guess who
pays the helpdesk person.


"kevin mcdade" <> wrote in message
news:...
> Hi pegasus
>
> Thanks for replying.
>
> I have the product key. yes the computer came pre-loaded with xp home. so
> as
> long as i get an OEM version cd then this will work?
>
> Where will i get such a cd? it would be really simple if microsoft just
> made
> a download or something for this. As i said before i really grudge phoning
> "time" support for a cd as it costs £1 per min and i can garuntee i will
> be
> on the phone for a long time.
>
> Thanks again
>
> kevin
>
> "Pegasus (MVP)" wrote:
>
>>
>> "kevin mcdade" <kevin > wrote in message
>> news:...
>> > Hi
>> >
>> > i Bought a "TIME" computer a few years back and ive just had a really
>> > bad
>> > crash and lost everything. I have the serial number xp home on the
>> > machine
>> > but no cd to install it.
>> >
>> > can i just use any cd and put in my serial? i read somewhere that i
>> > would
>> > have to contact "time" to sort out this issue but its like £1 a min to
>> > call
>> > them, i would be just aswell buying a new copy!
>> >
>> > i feel this is really unfair as i have already bought a copy and i cant
>> > seem
>> > to find a way around this.
>> >
>> > can anybody please help me with this? any input would be greatly
>> > appreciated.
>> >
>> > Thanks
>> >
>> > kevin
>>
>> If you have kept a record of your product key then you can
>> re-install Windows with it, provided you can find a suitable
>> CD. What is unfair about this?
>>
>> The CD you need must be of the same type as the one you
>> lost, i.e. Windows XP Home / Professional, OEM or Retail.
>> If the PC came preloaded with Windows then it's probably
>> an OEM version.
>>
>>
>>

kevin mcdade

Again thanks for your help pegasus.

just to be clear, there are only two types of copy, OEM and Retail? and if i
find the correct one my product key should work ok?

my grudge is that i should have been given a hard copy of windows with my
computer in the first place.

now i have to call "time" at £1 per min, and ill prob end up paying £15-20
including speaking to them and being on hold, add to that ill be charged for
postage and packaging and the total will be more like £25 which is a good
percentage of the cost of a brand xp home edition.......not to mention the
inconvenience of it all.

thanks again for your time

kevin

"Pegasus (MVP)" wrote:

> You can ask a friend to make a copy of his CD for you,
> provided it is of the right type. Alternatively you can check
> out this link:
>
>
> and for UK details:
>
>
> About your grudge: For which other product will you receive
> free support if you lose it? Unfortunately for you the person at
> the other end of the phone needs to make a living, same as
> you do. Your employer pays you for your work - guess who
> pays the helpdesk person.
>
>
> "kevin mcdade" <> wrote in message
> news:...
> > Hi pegasus
> >
> > Thanks for replying.
> >
> > I have the product key. yes the computer came pre-loaded with xp home. so
> > as
> > long as i get an OEM version cd then this will work?
> >
> > Where will i get such a cd? it would be really simple if microsoft just
> > made
> > a download or something for this. As i said before i really grudge phoning
> > "time" support for a cd as it costs £1 per min and i can garuntee i will
> > be
> > on the phone for a long time.
> >
> > Thanks again
> >
> > kevin
> >
> > "Pegasus (MVP)" wrote:
> >
> >>
> >> "kevin mcdade" <kevin > wrote in message
> >> news:...
> >> > Hi
> >> >
> >> > i Bought a "TIME" computer a few years back and ive just had a really
> >> > bad
> >> > crash and lost everything. I have the serial number xp home on the
> >> > machine
> >> > but no cd to install it.
> >> >
> >> > can i just use any cd and put in my serial? i read somewhere that i
> >> > would
> >> > have to contact "time" to sort out this issue but its like £1 a min to
> >> > call
> >> > them, i would be just aswell buying a new copy!
> >> >
> >> > i feel this is really unfair as i have already bought a copy and i cant
> >> > seem
> >> > to find a way around this.
> >> >
> >> > can anybody please help me with this? any input would be greatly
> >> > appreciated.
> >> >
> >> > Thanks
> >> >
> >> > kevin
> >>
> >> If you have kept a record of your product key then you can
> >> re-install Windows with it, provided you can find a suitable
> >> CD. What is unfair about this?
> >>
> >> The CD you need must be of the same type as the one you
> >> lost, i.e. Windows XP Home / Professional, OEM or Retail.
> >> If the PC came preloaded with Windows then it's probably
> >> an OEM version.
> >>
> >>
> >>
>
>
>

HeyBub

kevin mcdade wrote:
> Hi
>
>>
> i feel this is really unfair as i have already bought a copy and i
> cant seem to find a way around this.
>

Your computer came with instructions on how to make a re-install media.
What's unfair about you not following the recommendations?

Pegasus \(MVP\)

Your supplier is obliged to do one of two things:
- Give you a Windows XP CD, or
- Give you a recovery method (either a recovery CD or a
recovery partition on the hard disk). Check the manual
that came with your PC.

"kevin mcdade" <kevinmcdade@discussions.microsoft.com> wrote in message
news37783E4-0801-4B20-9937-470BB428E7D8@microsoft.com...
> Again thanks for your help pegasus.
>
> just to be clear, there are only two types of copy, OEM and Retail? and if
> i
> find the correct one my product key should work ok?
>
> my grudge is that i should have been given a hard copy of windows with my
> computer in the first place.
>
> now i have to call "time" at £1 per min, and ill prob end up paying £15-20
> including speaking to them and being on hold, add to that ill be charged
> for
> postage and packaging and the total will be more like £25 which is a good
> percentage of the cost of a brand xp home edition.......not to mention the
> inconvenience of it all.
>
> thanks again for your time
>
> kevin
>
> "Pegasus (MVP)" wrote:
>
>> You can ask a friend to make a copy of his CD for you,
>> provided it is of the right type. Alternatively you can check
>> out this link:
>>
>>
>> and for UK details:
>>
>>
>> About your grudge: For which other product will you receive
>> free support if you lose it? Unfortunately for you the person at
>> the other end of the phone needs to make a living, same as
>> you do. Your employer pays you for your work - guess who
>> pays the helpdesk person.
>>
>>
>> "kevin mcdade" <> wrote in message
>> news:...
>> > Hi pegasus
>> >
>> > Thanks for replying.
>> >
>> > I have the product key. yes the computer came pre-loaded with xp home.
>> > so
>> > as
>> > long as i get an OEM version cd then this will work?
>> >
>> > Where will i get such a cd? it would be really simple if microsoft just
>> > made
>> > a download or something for this. As i said before i really grudge
>> > phoning
>> > "time" support for a cd as it costs £1 per min and i can garuntee i
>> > will
>> > be
>> > on the phone for a long time.
>> >
>> > Thanks again
>> >
>> > kevin
>> >
>> > "Pegasus (MVP)" wrote:
>> >
>> >>
>> >> "kevin mcdade" <kevin > wrote in
>> >> message
>> >> news:...
>> >> > Hi
>> >> >
>> >> > i Bought a "TIME" computer a few years back and ive just had a
>> >> > really
>> >> > bad
>> >> > crash and lost everything. I have the serial number xp home on the
>> >> > machine
>> >> > but no cd to install it.
>> >> >
>> >> > can i just use any cd and put in my serial? i read somewhere that i
>> >> > would
>> >> > have to contact "time" to sort out this issue but its like £1 a min
>> >> > to
>> >> > call
>> >> > them, i would be just aswell buying a new copy!
>> >> >
>> >> > i feel this is really unfair as i have already bought a copy and i
>> >> > cant
>> >> > seem
>> >> > to find a way around this.
>> >> >
>> >> > can anybody please help me with this? any input would be greatly
>> >> > appreciated.
>> >> >
>> >> > Thanks
>> >> >
>> >> > kevin
>> >>
>> >> If you have kept a record of your product key then you can
>> >> re-install Windows with it, provided you can find a suitable
>> >> CD. What is unfair about this?
>> >>
>> >> The CD you need must be of the same type as the one you
>> >> lost, i.e. Windows XP Home / Professional, OEM or Retail.
>> >> If the PC came preloaded with Windows then it's probably
>> >> an OEM version.
>> >>
>> >>
>> >>
>>
>>
>>