bluescreen crash: 0xd1, smserial.sys

raveenna

Hi all,

I have WinXP pro SP2 on a P3 1GHz/512MB dell PC, with soundblaster audigy
and SM56 speakerphone modem as PCI cards. Whenever I use internet it
shutsdown sudeenly and reboots with no errors. I switched off the automatic
reboot option and found the following error:

STOP: DRIVER_IRQL_NOT_LESS_OR_EQUAL

0xD1 (0x92E43394, 0x10, 0x01, 0xF7D2574E)

smserial.sys - address f7d2574ebase at f7cb7000, date stamp 408d00bf

I would be thankful if anyone would help me to solve it.

Thanx N regs...

Gerry

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms795930.aspx

The system attempted to access pageable memory using a kernel process
IRQL that was too high. The most typical cause is a bad device driver
(one that uses improper addresses). It can also be caused by caused by
faulty or mismatched RAM, or a damaged pagefile.
Source: http://aumha.org/a/stop.htm

Your problematic driver is one for your Motorola SM56 Modem. See if the
drivers offered in this link are more up to date and resolve the
problem:
http://www.motorola.com/softmodem/driver.htm

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


raveenna wrote:
> Hi all,
>
> I have WinXP pro SP2 on a P3 1GHz/512MB dell PC, with soundblaster
> audigy and SM56 speakerphone modem as PCI cards. Whenever I use
> internet it shutsdown sudeenly and reboots with no errors. I switched
> off the automatic reboot option and found the following error:
>
> STOP: DRIVER_IRQL_NOT_LESS_OR_EQUAL
>
> 0xD1 (0x92E43394, 0x10, 0x01, 0xF7D2574E)
>
> smserial.sys - address f7d2574ebase at f7cb7000, date stamp 408d00bf
>
> I would be thankful if anyone would help me to solve it.
>
> Thanx N regs...

Raveenna

Hi Gerry,

Thanx for ur help, I updated the driver but problem still persists. I tried
some tricks but no use. When I disabled my Creative Audigy sound card, its
working fine.

If anybody help me to solve this pbm, so that I can use both sound and modem
cards, it'd be gr8.

Thanx regds,
Raveena

"Gerry" wrote:

> Background information on Stop Error message
> http://msdn2.microsoft.com/en-us/library/ms795930.aspx
>
> The system attempted to access pageable memory using a kernel process
> IRQL that was too high. The most typical cause is a bad device driver
> (one that uses improper addresses). It can also be caused by caused by
> faulty or mismatched RAM, or a damaged pagefile.
> Source: http://aumha.org/a/stop.htm
>
> Your problematic driver is one for your Motorola SM56 Modem. See if the
> drivers offered in this link are more up to date and resolve the
> problem:
> http://www.motorola.com/softmodem/driver.htm
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> raveenna wrote:
> > Hi all,
> >
> > I have WinXP pro SP2 on a P3 1GHz/512MB dell PC, with soundblaster
> > audigy and SM56 speakerphone modem as PCI cards. Whenever I use
> > internet it shutsdown sudeenly and reboots with no errors. I switched
> > off the automatic reboot option and found the following error:
> >
> > STOP: DRIVER_IRQL_NOT_LESS_OR_EQUAL
> >
> > 0xD1 (0x92E43394, 0x10, 0x01, 0xF7D2574E)
> >
> > smserial.sys - address f7d2574ebase at f7cb7000, date stamp 408d00bf
> >
> > I would be thankful if anyone would help me to solve it.
> >
> > Thanx N regs...
>
>
>