Microsft Identification

barrowhill

My son purchased a PC system from an on-line e-Bay reseller which was stated
to have genuine XP Pro and Office 2007 SE installed. To cut a long story
short, the Microsft OGA Manager has confirmed, via supplied MGADiag Report,
that the installed software was indeed non genuine.

Communication with the supplier has stopped. He refuses to answer emails,
so request for refund is being ignored. The advertised telephone number
won't except incoming calls and the e-Bay supplied number for their customer
support line is an answerphone line that has been overscribed and won't
except any more messages.

He is however quick to respond to feedback left on the site and totally
refutes that the software is not genuine "......All stock obtained from
Authorised MS Distributor"

The site indicates that their Microsoft ID is: 1880195 – Aysha Mir.

Can anyone confirm the Microsoft ID system and what it is/does??? Is the
above ID real or a scam ??? If it's real why all the hassle ???

GHalleck

barrowhill wrote:

> My son purchased a PC system from an on-line e-Bay reseller which was stated
> to have genuine XP Pro and Office 2007 SE installed. To cut a long story
> short, the Microsft OGA Manager has confirmed, via supplied MGADiag Report,
> that the installed software was indeed non genuine.
>
> Communication with the supplier has stopped. He refuses to answer emails,
> so request for refund is being ignored. The advertised telephone number
> won't except incoming calls and the e-Bay supplied number for their customer
> support line is an answerphone line that has been overscribed and won't
> except any more messages.
>
> He is however quick to respond to feedback left on the site and totally
> refutes that the software is not genuine "......All stock obtained from
> Authorised MS Distributor"
>
> The site indicates that their Microsoft ID is: 1880195 – Aysha Mir.
>
> Can anyone confirm the Microsoft ID system and what it is/does??? Is the
> above ID real or a scam ??? If it's real why all the hassle ???

What Microsoft ID system? But, generally, if WGA reports that the
item is not genuine, then the first recourse would be to follow the
suggestions from the Microsoft website. However, let me ask this:
Does your son have all of the original Windows XP and Office cdroms
along with their certificates, manuals, documentation, etc.? They
should have accompanied any sale. If not, then I would be inclined
to believe Microsoft's OGA declaration.

barrowhill

Many thanks for your quick response.

In answer to your questions.....

1) There was no COA attached to PC. Non has ever been supplied despite request
2) CD's not initially delivered but subseqently sent on request. They do
not conform to any design shown on Microsoft site for genuine CD's
3) No manuals or other Documentation supplied

Having sent the MGADiag report for assessment, the response received
confirmed without any doubt in my mind that the software was non-genuine. It
now seems that my suspicions of a scam with the Microsoft ID system is
confirmed with your reply.

If anyone else has any further input as confirmation I'd be happy to hear.

"GHalleck" wrote:

>
> barrowhill wrote:
>
> > My son purchased a PC system from an on-line e-Bay reseller which was stated
> > to have genuine XP Pro and Office 2007 SE installed. To cut a long story
> > short, the Microsft OGA Manager has confirmed, via supplied MGADiag Report,
> > that the installed software was indeed non genuine.
> >
> > Communication with the supplier has stopped. He refuses to answer emails,
> > so request for refund is being ignored. The advertised telephone number
> > won't except incoming calls and the e-Bay supplied number for their customer
> > support line is an answerphone line that has been overscribed and won't
> > except any more messages.
> >
> > He is however quick to respond to feedback left on the site and totally
> > refutes that the software is not genuine "......All stock obtained from
> > Authorised MS Distributor"
> >
> > The site indicates that their Microsoft ID is: 1880195 – Aysha Mir.
> >
> > Can anyone confirm the Microsoft ID system and what it is/does??? Is the
> > above ID real or a scam ??? If it's real why all the hassle ???
>
> What Microsoft ID system? But, generally, if WGA reports that the
> item is not genuine, then the first recourse would be to follow the
> suggestions from the Microsoft website. However, let me ask this:
> Does your son have all of the original Windows XP and Office cdroms
> along with their certificates, manuals, documentation, etc.? They
> should have accompanied any sale. If not, then I would be inclined
> to believe Microsoft's OGA declaration.
>

Bruce Chambers

barrowhill wrote:
> Many thanks for your quick response.
>
> In answer to your questions.....
>
> 1) There was no COA attached to PC. Non has ever been supplied despite request
> 2) CD's not initially delivered but subseqently sent on request. They do
> not conform to any design shown on Microsoft site for genuine CD's
> 3) No manuals or other Documentation supplied
>

Definitely an illicit copy. File a complaint with eBay, not that
they'll really do anything. Contact your credit card company to stop
the payment and report the fraud. Contact your local law enforcement
and/or consumer protection agencies to determine what other courses of
action may be available to you.


--

Bruce Chambers

Help us help you:
http://www.catb.org/~esr/faqs/smart-questions.html

http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

fat kev

Bruce Chambers wrote:

>
> Definitely an illicit copy.

How the hell did this idiot come to this conclusion? Microsoft's WGA is not a
genuine tool to decide this. I have several systems running "pirated software" and
yet WGA says quite clearly that I have GENUINE SOFTWARE and I keep receiving updates
and what not regularly!

Fat Kev

barrowhill

Bruce,

Thanks. Further action already in motion. Your right, e-Bay aren't really
interested despite some forthright emails to them. As long as they keep
getting their share income that's all they care about.

"Bruce Chambers" wrote:

> barrowhill wrote:
> > Many thanks for your quick response.
> >
> > In answer to your questions.....
> >
> > 1) There was no COA attached to PC. Non has ever been supplied despite request
> > 2) CD's not initially delivered but subseqently sent on request. They do
> > not conform to any design shown on Microsoft site for genuine CD's
> > 3) No manuals or other Documentation supplied
> >
>
> Definitely an illicit copy. File a complaint with eBay, not that
> they'll really do anything. Contact your credit card company to stop
> the payment and report the fraud. Contact your local law enforcement
> and/or consumer protection agencies to determine what other courses of
> action may be available to you.
>
>
> --
>
> Bruce Chambers
>
> Help us help you:
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> http://support.microsoft.com/default.aspx/kb/555375
>
> They that can give up essential liberty to obtain a little temporary
> safety deserve neither liberty nor safety. ~Benjamin Franklin
>
> Many people would rather die than think; in fact, most do. ~Bertrand Russell
>
> The philosopher has never killed any priests, whereas the priest has
> killed a great many philosophers.
> ~ Denis Diderot
>

barrowhill

Fat Kev,

Your right and that's how this supplier is getting away with it. He slipped
up by not installing Office pre delivery. Having received CD and installed
my son required a CV template which required WGA to be run before download.
It failed. The new HDD they supplied with office pre-installed didn't fail
same test. However, Microsofts MGADiag Tool confirmed non-genuine.

"fat kev" wrote:

>
>
> Bruce Chambers wrote:
>
> >
> > Definitely an illicit copy.
>
> How the hell did this idiot come to this conclusion? Microsoft's WGA is not a
> genuine tool to decide this. I have several systems running "pirated software" and
> yet WGA says quite clearly that I have GENUINE SOFTWARE and I keep receiving updates
> and what not regularly!
>
> Fat Kev
>
>
>
>
>
>