TechTalkz.com Logo Ask the Experts!

Go Back   TechTalkz.com Technology & Computer Troubleshooting Forums > Tech Support Archives > Microsoft > Windows XP

Cannot change from classic logon prompt to Welcome screen

Windows XP

 
 
Thread Tools Display Modes
Unread 08-04-2008, 02:14 PM   #1
Relztrah
Guest
 
Posts: n/a
Cannot change from classic logon prompt to Welcome screen

In our classroom I attempted to set up a network printer using a D-Link print
server which never happened but is no longer my most urgent problem. But now
on the computer I used to access the print server configuration, I somehow
have the classic logon prompt when I boot up but I want the Welcome Screen
like I had before. If I go into Control Panel>User Accounts>Change the way
users log on or off, I get the message:

"Client Services for NetWare has disabled the Welcome screen and Fast user
switching. To restore these features, you must uninstall Client Services for
NetWare."

Well, you can probably guess what's coming at this point: Client Services
for NetWare is not installed in the first place.

I already read KB article 315347 with instructions on how to go into Network
Connections>Properties>General Tab, highlight Client Service for Netware, and
then click Uninstall. There's no Client Services for NetWare to install!
Nevertheless I get that message when I try to change to the Welcome Screen
and Fast User Switching. The Select Logon and Logoff Options text is greyed
out.

I thought I would go ahead and add Client Services for NetWare and then
uninstall it, but when I do that I get the message, "Could not add the
requested component. The error is: The remote procedure call failed."

This only occurs on the machine that I used to access the print server
configuration which involved temporarily giving it a fixed IP address,
creating a port, installing drivers, etc. I have no printers now and an error
message when I try to add one, "Operation could not be completed. The print
spooler service is not running." (Print spooler set to automatic, so yes,
it's running.) But the print server problem is the least of my worries. The
students in the classroom are accustomed to the Welcome screen and will get
confused with the logon prompt. How do I get back to the Welcome screen
without reinstalling Windows? (Which may be my only option at this point.)

All other machines on the network still have the Welcome screen. Any help
would be appreciated.



 
Unread 08-04-2008, 03:13 PM   #2
Mark L. Ferguson
Guest
 
Posts: n/a
Re: Cannot change from classic logon prompt to Welcome screen

It's likely the 'RPC' service is not starting. Start/run, type:
services.msc
If you can, set it to 'Automatic'
I doubt this is your only problem, however. I would guess you have installed
some driver that is hitting your services. (probably that print driver) I
suggest a look at Event Viewer to get some info on that.
type:
eventvwr.msc

--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales...eAPostAsAnswer
Mark L. Ferguson
..

"Relztrah" <Relztrah@discussions.microsoft.com> wrote in message
news:3BE7A4B1-0B2F-41B7-9E74-75C80403C455@microsoft.com...
> In our classroom I attempted to set up a network printer using a D-Link
> print
> server which never happened but is no longer my most urgent problem. But
> now
> on the computer I used to access the print server configuration, I somehow
> have the classic logon prompt when I boot up but I want the Welcome Screen
> like I had before. If I go into Control Panel>User Accounts>Change the way
> users log on or off, I get the message:
>
> "Client Services for NetWare has disabled the Welcome screen and Fast user
> switching. To restore these features, you must uninstall Client Services
> for
> NetWare."
>
> Well, you can probably guess what's coming at this point: Client Services
> for NetWare is not installed in the first place.
>
> I already read KB article 315347 with instructions on how to go into
> Network
> Connections>Properties>General Tab, highlight Client Service for Netware,
> and
> then click Uninstall. There's no Client Services for NetWare to install!
> Nevertheless I get that message when I try to change to the Welcome Screen
> and Fast User Switching. The Select Logon and Logoff Options text is
> greyed
> out.
>
> I thought I would go ahead and add Client Services for NetWare and then
> uninstall it, but when I do that I get the message, "Could not add the
> requested component. The error is: The remote procedure call failed."
>
> This only occurs on the machine that I used to access the print server
> configuration which involved temporarily giving it a fixed IP address,
> creating a port, installing drivers, etc. I have no printers now and an
> error
> message when I try to add one, "Operation could not be completed. The
> print
> spooler service is not running." (Print spooler set to automatic, so yes,
> it's running.) But the print server problem is the least of my worries.
> The
> students in the classroom are accustomed to the Welcome screen and will
> get
> confused with the logon prompt. How do I get back to the Welcome screen
> without reinstalling Windows? (Which may be my only option at this point.)
>
> All other machines on the network still have the Welcome screen. Any help
> would be appreciated.
>
>
>

 
 

Thread Tools
Display Modes



< Home - Windows Help - MS Office Help - Hardware Support >


New To Site? Need Help?

All times are GMT. The time now is 10:46 PM.


vBulletin, Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO
Copyright © 2005-2013, TechTalkz.com. All Rights Reserved - Privacy Policy
Valid XHTML 1.0 Transitional