xp service pack 3 problems

wdigital1

after downloading and installing xp sp3 system will not go past win logo
screen. finishes the logo screen then reboots system ater disabling auto
restart after system error i see a blue screen saying stop: c0000139 {entry
point not found}
the procedure entry point gdigetbitmapbitssize could not be located in the
dynamic link library gdi32.dll

so far not even safe mode or last know good will let me get to where i can
uninstall sp3 btw sp3 avilable from ms download page

Shenan Stanley

wdigital1 wrote:
> after downloading and installing xp sp3 system will not go past win
> logo screen. finishes the logo screen then reboots system ater
> disabling auto restart after system error i see a blue screen
> saying stop: c0000139 {entry point not found}
> the procedure entry point gdigetbitmapbitssize could not be located
> in the dynamic link library gdi32.dll
>
> so far not even safe mode or last know good will let me get to
> where i can uninstall sp3 btw sp3 avilable from ms download page

Since you should have nothing to lose (installation of a pre-release
software should only be done on a system you are willing/able to format and
rebuild at a moments notice - virtual machines with a revert capability are
great for this) when trying to install the pre-release software (Windows XP
SP3 Release Candidate 2) simply format and install your test machine that
you are having trouble with (or ask your question in the appropriate forum
for the pre-release product.)

Another option would be a cleanup of said test machine. Similar to one you
might do before installing any major service pack full release. The only
real difference is that being a test machine - it is not as important you
backup anything... (Assuming you can get back in via repair install
or something...)

- Uninstall unnecessary software.
- Update the hardware drivers from the hardware manufacturer's support
web pages.
- Use Disk Cleanup to clear all but the last restore point and to free up
some space not being used by much more than junk.
- Check for viruses/trojans/worms...
- Check for adware/spyware/malware...
- Use CHKDSK to check your hard disk drive for errors.
- Use DEFRAG to cleanup the drive a bit - tidy it up.

Then - once you have your test machine cleaned up - you could make a new
image of it (or however you plan to restore it each time you are done with
whatever tests you use it for) and you'd have a better testbed machine for
it.

However - being a pre-release product - there really is not a direct support
option available. You have a few options, however:

Start here:


Which can lead you:


and the forums set up specifically for the pre-release product:


And of course:


Where you can download it in different languages OR download a script that
sets a registry key on your system so you can get Windows XP SP3 Release
Candidate 2 from the Windows Update web page directly.

Hope that helps!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way

wdigital1

that somewhat helped. wish i'd seen that disclaimer about not installing on
a primary box though. is there a way to either uninstall this unstable sp or
to fource the system to revert back to the pre sp3 status using the recovery
console

"Shenan Stanley" wrote:

> wdigital1 wrote:
> > after downloading and installing xp sp3 system will not go past win
> > logo screen. finishes the logo screen then reboots system ater
> > disabling auto restart after system error i see a blue screen
> > saying stop: c0000139 {entry point not found}
> > the procedure entry point gdigetbitmapbitssize could not be located
> > in the dynamic link library gdi32.dll
> >
> > so far not even safe mode or last know good will let me get to
> > where i can uninstall sp3 btw sp3 avilable from ms download page
>
> Since you should have nothing to lose (installation of a pre-release
> software should only be done on a system you are willing/able to format and
> rebuild at a moments notice - virtual machines with a revert capability are
> great for this) when trying to install the pre-release software (Windows XP
> SP3 Release Candidate 2) simply format and install your test machine that
> you are having trouble with (or ask your question in the appropriate forum
> for the pre-release product.)
>
> Another option would be a cleanup of said test machine. Similar to one you
> might do before installing any major service pack full release. The only
> real difference is that being a test machine - it is not as important you
> backup anything... (Assuming you can get back in via repair install
> or something...)
>
> - Uninstall unnecessary software.
> - Update the hardware drivers from the hardware manufacturer's support
> web pages.
> - Use Disk Cleanup to clear all but the last restore point and to free up
> some space not being used by much more than junk.
> - Check for viruses/trojans/worms...
> - Check for adware/spyware/malware...
> - Use CHKDSK to check your hard disk drive for errors.
> - Use DEFRAG to cleanup the drive a bit - tidy it up.
>
> Then - once you have your test machine cleaned up - you could make a new
> image of it (or however you plan to restore it each time you are done with
> whatever tests you use it for) and you'd have a better testbed machine for
> it.
>
> However - being a pre-release product - there really is not a direct support
> option available. You have a few options, however:
>
> Start here:
>
>
> Which can lead you:
>
>
> and the forums set up specifically for the pre-release product:
>
>
> And of course:
>
>
> Where you can download it in different languages OR download a script that
> sets a registry key on your system so you can get Windows XP SP3 Release
> Candidate 2 from the Windows Update web page directly.
>
> Hope that helps!
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
>
>
>
>

VanguardLH

wdigital1 wrote:

> after downloading and installing xp sp3 system will not go past win logo
> screen. finishes the logo screen then reboots system ater disabling auto
> restart after system error i see a blue screen saying stop: c0000139 {entry
> point not found}
> the procedure entry point gdigetbitmapbitssize could not be located in the
> dynamic link library gdi32.dll
>
> so far not even safe mode or last know good will let me get to where i can
> uninstall sp3

This newsgroup discusses the *released* versions.

Windows XP Service Pack 3 (SP3) Forum


> btw sp3 avilable from ms download page

And that would be where? Here maybe:



It is not Microsoft's fault that you cannot read the title and
description of the download. RELEASE CANDIDATE, PREVIEW, BETA RELEASE.
Which terms did you not understand?

Paul VU

Who made you Microsoft Chief Apologist? If you haven't anything constructive
to add, perhaps you should keep your hands in your pockets!

"VanguardLH" wrote:

> wdigital1 wrote:
>
> > after downloading and installing xp sp3 system will not go past win logo
> > screen. finishes the logo screen then reboots system ater disabling auto
> > restart after system error i see a blue screen saying stop: c0000139 {entry
> > point not found}
> > the procedure entry point gdigetbitmapbitssize could not be located in the
> > dynamic link library gdi32.dll
> >
> > so far not even safe mode or last know good will let me get to where i can
> > uninstall sp3
>
> This newsgroup discusses the *released* versions.
>
> Windows XP Service Pack 3 (SP3) Forum
>
>
> > btw sp3 avilable from ms download page
>
> And that would be where? Here maybe:
>
>
>
> It is not Microsoft's fault that you cannot read the title and
> description of the download. RELEASE CANDIDATE, PREVIEW, BETA RELEASE.
> Which terms did you not understand?
>

Paul VU

I have the same problem as you did - was it ever resolved? As a matter of
interest what are the specs of the machine on which you installed SP3? I
suspect most people read the disclaimer but take a chance anyway - this is
the first time I've had a major problem with a beta release.

"wdigital1" wrote:

> that somewhat helped. wish i'd seen that disclaimer about not installing on
> a primary box though. is there a way to either uninstall this unstable sp or
> to fource the system to revert back to the pre sp3 status using the recovery
> console
>
> "Shenan Stanley" wrote:
>
> > wdigital1 wrote:
> > > after downloading and installing xp sp3 system will not go past win
> > > logo screen. finishes the logo screen then reboots system ater
> > > disabling auto restart after system error i see a blue screen
> > > saying stop: c0000139 {entry point not found}
> > > the procedure entry point gdigetbitmapbitssize could not be located
> > > in the dynamic link library gdi32.dll
> > >
> > > so far not even safe mode or last know good will let me get to
> > > where i can uninstall sp3 btw sp3 avilable from ms download page
> >
> > Since you should have nothing to lose (installation of a pre-release
> > software should only be done on a system you are willing/able to format and
> > rebuild at a moments notice - virtual machines with a revert capability are
> > great for this) when trying to install the pre-release software (Windows XP
> > SP3 Release Candidate 2) simply format and install your test machine that
> > you are having trouble with (or ask your question in the appropriate forum
> > for the pre-release product.)
> >
> > Another option would be a cleanup of said test machine. Similar to one you
> > might do before installing any major service pack full release. The only
> > real difference is that being a test machine - it is not as important you
> > backup anything... (Assuming you can get back in via repair install
> > or something...)
> >
> > - Uninstall unnecessary software.
> > - Update the hardware drivers from the hardware manufacturer's support
> > web pages.
> > - Use Disk Cleanup to clear all but the last restore point and to free up
> > some space not being used by much more than junk.
> > - Check for viruses/trojans/worms...
> > - Check for adware/spyware/malware...
> > - Use CHKDSK to check your hard disk drive for errors.
> > - Use DEFRAG to cleanup the drive a bit - tidy it up.
> >
> > Then - once you have your test machine cleaned up - you could make a new
> > image of it (or however you plan to restore it each time you are done with
> > whatever tests you use it for) and you'd have a better testbed machine for
> > it.
> >
> > However - being a pre-release product - there really is not a direct support
> > option available. You have a few options, however:
> >
> > Start here:
> >
> >
> > Which can lead you:
> >
> >
> > and the forums set up specifically for the pre-release product:
> >
> >
> > And of course:
> >
> >
> > Where you can download it in different languages OR download a script that
> > sets a registry key on your system so you can get Windows XP SP3 Release
> > Candidate 2 from the Windows Update web page directly.
> >
> > Hope that helps!
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> >
> >
> >
> >

Paul VU

see:

Solution already mentioned at


1. boot from a Windows CD and go for the repair option.

2. Copy gdi32.dll from c:\windows\servicepackfiles\i386\gdi32.dll to
c:\windows\system32\gdi32.dll. (Do keep a backup copy of the old gdi32.dll in
c:\windows\system32 directory)

3. Reboot normally

This worked for me - good luck!

"wdigital1" wrote:

> that somewhat helped. wish i'd seen that disclaimer about not installing on
> a primary box though. is there a way to either uninstall this unstable sp or
> to fource the system to revert back to the pre sp3 status using the recovery
> console
>
> "Shenan Stanley" wrote:
>
> > wdigital1 wrote:
> > > after downloading and installing xp sp3 system will not go past win
> > > logo screen. finishes the logo screen then reboots system ater
> > > disabling auto restart after system error i see a blue screen
> > > saying stop: c0000139 {entry point not found}
> > > the procedure entry point gdigetbitmapbitssize could not be located
> > > in the dynamic link library gdi32.dll
> > >
> > > so far not even safe mode or last know good will let me get to
> > > where i can uninstall sp3 btw sp3 avilable from ms download page
> >
> > Since you should have nothing to lose (installation of a pre-release
> > software should only be done on a system you are willing/able to format and
> > rebuild at a moments notice - virtual machines with a revert capability are
> > great for this) when trying to install the pre-release software (Windows XP
> > SP3 Release Candidate 2) simply format and install your test machine that
> > you are having trouble with (or ask your question in the appropriate forum
> > for the pre-release product.)
> >
> > Another option would be a cleanup of said test machine. Similar to one you
> > might do before installing any major service pack full release. The only
> > real difference is that being a test machine - it is not as important you
> > backup anything... (Assuming you can get back in via repair install
> > or something...)
> >
> > - Uninstall unnecessary software.
> > - Update the hardware drivers from the hardware manufacturer's support
> > web pages.
> > - Use Disk Cleanup to clear all but the last restore point and to free up
> > some space not being used by much more than junk.
> > - Check for viruses/trojans/worms...
> > - Check for adware/spyware/malware...
> > - Use CHKDSK to check your hard disk drive for errors.
> > - Use DEFRAG to cleanup the drive a bit - tidy it up.
> >
> > Then - once you have your test machine cleaned up - you could make a new
> > image of it (or however you plan to restore it each time you are done with
> > whatever tests you use it for) and you'd have a better testbed machine for
> > it.
> >
> > However - being a pre-release product - there really is not a direct support
> > option available. You have a few options, however:
> >
> > Start here:
> >
> >
> > Which can lead you:
> >
> >
> > and the forums set up specifically for the pre-release product:
> >
> >
> > And of course:
> >
> >
> > Where you can download it in different languages OR download a script that
> > sets a registry key on your system so you can get Windows XP SP3 Release
> > Candidate 2 from the Windows Update web page directly.
> >
> > Hope that helps!
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> >
> >
> >
> >