Cannot see 'open and repair' option in windows explorer

Nanny

Hi

PC model HP compaq DC7700sff, 1GB RAM, 2.0Ghz CPU, 40GB HDD

I am using windows XP pro SP2. I have a problem in that when I attempt to
run'open and repair' on a word document the option is not listed in the drop
down box. The other features "open as read only, and open as copy" are there.

I imagine its a windows explorer issue.

If anyone has a quick fix or any suggestions I would be grateful.

I plan to do a repair XP install at a later date and maybe run SFC/Scannow
with a copy of XP sp2.

Cheers

philo

"Nanny" <Nanny@discussions.microsoft.com> wrote in message
news:2FA85252-EF4E-4492-A872-AC471A151640@microsoft.com...
> Hi
>
> PC model HP compaq DC7700sff, 1GB RAM, 2.0Ghz CPU, 40GB HDD
>
> I am using windows XP pro SP2. I have a problem in that when I attempt to
> run'open and repair' on a word document the option is not listed in the
drop
> down box. The other features "open as read only, and open as copy" are
there.
>
> I imagine its a windows explorer issue.
>
> If anyone has a quick fix or any suggestions I would be grateful.
>
> I plan to do a repair XP install at a later date and maybe run SFC/Scannow
> with a copy of XP sp2.
>
> Cheers


What makes you think there should be such an option?

Nanny

Try it yourself, its well documented by microsoft. Its a tool built into
windows explorer to aid document or spreadsheet recovery. I have a whole
department of PCs which have the feature available when i open a document and
try and use the tool.

This is not to be confused with microsoft office's 'detect and repair'.

"philo" wrote:

>
> "Nanny" <Nanny@discussions.microsoft.com> wrote in message
> news:2FA85252-EF4E-4492-A872-AC471A151640@microsoft.com...
> > Hi
> >
> > PC model HP compaq DC7700sff, 1GB RAM, 2.0Ghz CPU, 40GB HDD
> >
> > I am using windows XP pro SP2. I have a problem in that when I attempt to
> > run'open and repair' on a word document the option is not listed in the
> drop
> > down box. The other features "open as read only, and open as copy" are
> there.
> >
> > I imagine its a windows explorer issue.
> >
> > If anyone has a quick fix or any suggestions I would be grateful.
> >
> > I plan to do a repair XP install at a later date and maybe run SFC/Scannow
> > with a copy of XP sp2.
> >
> > Cheers
>
>
> What makes you think there should be such an option?
>
>
>