basidv32 missing

ralphs

AVG removed a virus from my neighbor's XP Home laptop. Upon reboot the
machine stopped with white text on a dark blue screen saying basidv32 could
not be found. Same result in Safe Mode, Safe with no networking and Safe
command line. He doesn't have his XP CD. It is at his home far away.

I searched the web for references to basidv32 and none were found.

What is basidv32? How do I get it? How do I load it on a machine which won't
boot?

Nepatsfan

"ralphs" <> wrote in message
news:.gbl...
> AVG removed a virus from my neighbor's XP Home laptop. Upon reboot the machine
> stopped with white text on a dark blue screen saying basidv32 could not be
> found. Same result in Safe Mode, Safe with no networking and Safe command
> line. He doesn't have his XP CD. It is at his home far away.
>
> I searched the web for references to basidv32 and none were found.
>
> What is basidv32? How do I get it? How do I load it on a machine which won't
> boot?
>
>


You don't want to restore this file. AVG removed the malware but left behind the
mechanism designed to launch it at startup. Instead, you need to remove the
startup entry.

Here's a program from Microsoft that will help you stop the error messages.

AutoRuns for Windows v9.21


Once you've downloaded and extracted the files, run autoruns.exe.
Look on the Everything tab for an entry that lists basidv32 in the Image path
column.
Uncheck the item.
Restart the computer. If you no longer see the error message, you can go back
and delete the entry in Autoruns.

Just to be on the safe side, you might consider taking steps to make sure the
system is malware free. Here's a site with general instructions on cleaning a
computer.

Courtesy of Malke Routh, MS-MVP


Good luck

Nepatsfan

ralphs

"Nepatsfan" <> wrote in message
news:.gbl...
>>
>> What is basidv32? How do I get it? How do I load it on a machine which
>> won't boot?
>
> You don't want to restore this file. AVG removed the malware but left
> behind the mechanism designed to launch it at startup. Instead, you need
> to remove the startup entry.
>
> Here's a program from Microsoft that will help you stop the error
> messages.
>
> AutoRuns for Windows v9.21
>
>
> Once you've downloaded and extracted the files, run autoruns.exe.
> Look on the Everything tab for an entry that lists basidv32 in the Image
> path column.
> Uncheck the item.
> Restart the computer. If you no longer see the error message, you can go
> back and delete the entry in Autoruns.
>
> Just to be on the safe side, you might consider taking steps to make sure
> the system is malware free. Here's a site with general instructions on
> cleaning a computer.
>
> Courtesy of Malke Routh, MS-MVP
>


I appreciate the help but how do I run autoruns when the machine won't boot?

It stops at the message about baseidv32. It doesn't go any further into the
boot.

ralphs

"Nepatsfan" <> wrote in message
news:.gbl...
>>
>> What is basidv32? How do I get it? How do I load it on a machine which
>> won't boot?
>
> You don't want to restore this file. AVG removed the malware but left
> behind the mechanism designed to launch it at startup. Instead, you need
> to remove the startup entry.
>
> Here's a program from Microsoft that will help you stop the error
> messages.
>
> AutoRuns for Windows v9.21
>
>
> Once you've downloaded and extracted the files, run autoruns.exe.
> Look on the Everything tab for an entry that lists basidv32 in the Image
> path column.
> Uncheck the item.
> Restart the computer. If you no longer see the error message, you can go
> back and delete the entry in Autoruns.
>
> Just to be on the safe side, you might consider taking steps to make sure
> the system is malware free. Here's a site with general instructions on
> cleaning a computer.
>
> Courtesy of Malke Routh, MS-MVP
>


I appreciate the help but how do I run autoruns when the machine won't boot?

It stops at the message about baseidv32. It doesn't go any further into the
boot.



Here is the sequence on boot-up.

It begins to boot.

The screen displays as in a normal boot sequence. The last part of
the normal sequence that shows is the black background Windows
XP screen with blue progress bar

Then a black, blank screen shows for maybe 10 seconds

A dark blue screen with white letters appears showing this message

STOP: c0000135 {Unable To Locate Component}
This application has failed to start because baseidv32 was not
found. Re-installing the application may fix the problem.

I tried many key press combinations to get past that but nothing worked.

Same results in Safe Mode with and without network support and
in command line mode as well as in boot to last known good
configuration

Nepatsfan

"ralphs" <> wrote in message
news:.gbl...
> "Nepatsfan" <> wrote in message
> news:.gbl...
>>>
>>> What is basidv32? How do I get it? How do I load it on a machine which won't
>>> boot?
>>
>> You don't want to restore this file. AVG removed the malware but left behind
>> the mechanism designed to launch it at startup. Instead, you need to remove
>> the startup entry.
>>
>> Here's a program from Microsoft that will help you stop the error messages.
>>
>> AutoRuns for Windows v9.21
>>
>>
>> Once you've downloaded and extracted the files, run autoruns.exe.
>> Look on the Everything tab for an entry that lists basidv32 in the Image path
>> column.
>> Uncheck the item.
>> Restart the computer. If you no longer see the error message, you can go back
>> and delete the entry in Autoruns.
>>
>> Just to be on the safe side, you might consider taking steps to make sure the
>> system is malware free. Here's a site with general instructions on cleaning a
>> computer.
>>
>> Courtesy of Malke Routh, MS-MVP
>>
>
>
> I appreciate the help but how do I run autoruns when the machine won't boot?
>
> It stops at the message about baseidv32. It doesn't go any further into the
> boot.
>
>
>
> Here is the sequence on boot-up.
>
> It begins to boot.
>
> The screen displays as in a normal boot sequence. The last part of
> the normal sequence that shows is the black background Windows
> XP screen with blue progress bar
>
> Then a black, blank screen shows for maybe 10 seconds
>
> A dark blue screen with white letters appears showing this message
>
> STOP: c0000135 {Unable To Locate Component}
> This application has failed to start because baseidv32 was not
> found. Re-installing the application may fix the problem.
>
> I tried many key press combinations to get past that but nothing worked.
>
> Same results in Safe Mode with and without network support and
> in command line mode as well as in boot to last known good
> configuration
>
>


So much for my reading and comprehension skills. I glossed over the part about
the computer stopping at the blue screen.

I don't think you're going to have much luck solving this problem unless you can
get your hands on an XP Home installation CD.

Sorry for the confusion.

Nepatsfan

ralphs

"Nepatsfan" <> wrote in message
news:.gbl...
>
> So much for my reading and comprehension skills. I glossed over the part
> about the computer stopping at the blue screen.
>
> I don't think you're going to have much luck solving this problem unless
> you can get your hands on an XP Home installation CD.
>
> Sorry for the confusion.

No need to be sorry. At times I've done worse twice before breakfast (at
least according to my wife).

This is my neighbor's laptop and his XP Home CD is at his home, far away.
Someone emailed me about a Linux rescue kit CD that I can download and burn
which supposedly can be used to rescue XP installations. I'm toying with the
idea of trying that but am uncomfortable with a command line version of
Linux - don't they know it should be like DOS? :-)

ralphs

"Patrick Keenan" <> wrote in message
news:.gbl...
>
> If you know the CD type (i.e. retail or OEM) you can use *any* matching
> CD. Unfortunately many laptops come with prepackaged Restore disks of XP
> with the laptop's drivers, and you often can't do repair installs with
> them.
>
> If you just need to get into the Recovery console to move that file
> around, you can use any bootable XP CD, home or Pro.
>
>> Someone emailed me about a Linux rescue kit CD that I can download and
>> burn which supposedly can be used to rescue XP installations. I'm toying
>> with the idea of trying that but am uncomfortable with a command line
>> version of Linux - don't they know it should be like DOS? :-)
>>
>
> The Ubuntu live CD does have graphical file managers and understands NTFS
> drives, so you can copy the files around that way too.
>
> And you can simply remove the drive from the laptop, attach it via USB2
> drive adapter to any other XP system, and put the file in place.
>
> But, as the file is quite possibly from malware as there are no references
> to it on Google other than your post, restoring it isn't a good idea and
> may simply expose another error layer. Now would be a good time to use
> that USB2 drive connector to get the data safely off that drive.
>
> You could also have a look at the procedures for recovering from a
> corrupted registry, and adapt the steps:
>
>
> Again, you can use the Linix disk or host the drive on another system to
> move the files around.

The Trinity Recovery CD was a dissapointment. It booted ok but I am far from
good with Linux and the Bash shell and could do nothing useful with it.

I did not realize that any XP CD would work. My wife's machine is also XP
Home. I'll try her CD.

Thank you!