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Re: XP, SP3 and IIS.

Windows XP


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Old 02-07-2008, 10:49 AM   #1
MJ
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Posts: n/a
Re: XP, SP3 and IIS.

Hi PA Bear, thanks for replying. To answer your questions:

1) I am running IE 6.0.2900.5512.xpsp08413-2111,
2) I just checked WIndows Update, it did no offer any updates and I have no
hidden updates except for a video driver, but I don't want to install it,
nor do I think it has anythign to do with my problem,
3) Yes I can open IE to any web page as well as firefox,
4) Anti-Virus: Kaspersky 7.0.1.321. I have no rules to prevent IIS access
(or any HTTP/FTP relations). I've also paused and disabled it to no avail.
So, I removed it, checked for Windows Updates again - nothing offered. I had
two people try my website and they got the same errors. So it seems the
Anti-virus software is not an issue. However, I'm leaving it off my system
for a day or so until I resolve this issue - dangerous I know, bu I'm not
going to do any browsing with that machine,
5) No firewall software at all. None, nada, zero. I let my router handle
that for me,
6) No apps were running during the install, other than the normal Windows
services and requirements - BITS, Update Service etc. I made sure that
everything was shutdown before updating.

Also, in summary, the problem is with users on the Internet, not myself.
Please see my post regarding connecting internally and externally from my
machine.

So the issue and the question remains, what (if anything) has SP3 done? It
is the "Only" thing that has changed on my system in the last 24 hours
(roughly). This I am absolutley sure about.

Again, I've rechecked the Security permissions on the directories and IIS
permisssion. There is nothing that has changed there either.

The only other information that I can add is that I am using a 2700HG-E
Gateway router. This has been fine prior to the update. I checked the rules
and port forwarding and again nothing has changed. Everything (in the
router) is exactly as it should be so I am 100% confident that that device
can be ruled out.

The "Only" thing that has changed is updating to SP3. So, I changed my
router config to point to "dummy" Win2K, WINXP (SP2) and Win2KS machines and
they worked. So the problem is definitely on the machine in question.

Any other pointers or ideas are appreciated.

Cheers.

"PA Bear [MS MVP]" <> wrote in message
news:%.gbl...
> IE version?
>
> Is the machine fully patched at Windows Update now?
>
> Can you open IE to any other webpages? (I cannot open
> here.)
>
> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party
> firewall (if any)? Were any of these applications running in the
> background when you installed WinXP SP3?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin
> DTS-L
>
>
> MJ wrote:
>> I'm not sure if this is the correct forum, but I've noticed that the IIS
>> Public forum users don't seem to get answers.
>>
>> Anyway, I have XP Pro (had SP2 on it), with IIS 6. My web site used to
>> work
>> fine, but since upgrading to SP3 last evening, users cannot even connect
>> to
>> me. They get all kinds of "Server not responding", "Timeouts" and several
>> other messages.
>>
>> I've always used this site:
>> ,
>> to test my website externally.
>>
>> Even this tool is not connecting.
>>
>> Is there something in SP3 that crapped my server? It's the only thing
>> that
>> has changed on my system for eons.
>>
>> My web address is: and it has been running for some
>> time.
>>
>> I can connect to it internally using localhost, the internal and external
>> ip
>> addresses as well as the Internet Friendly Address. This makes sense
>> since
>> the resolution is occurring at my router's level (I would guess).
>>
>> Additional info: router is a 2700HG-E Gateway with firmware version
>> 4.25.43
>> installed. According to my router's update configuration link, it is the
>> latest version.
>>
>> I've tried to get hold of my ISP (Telus), but as it is Canada Day, there
>> response is (as always) terribly slow.
>>
>> I would appreciate any ideas.
>>
>> Thanks,
>>
>> MJ

>
>




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Old 02-07-2008, 01:43 PM   #2
PA Bear [MS MVP]
Guest
 
Posts: n/a
Re: XP, SP3 and IIS.

Is the webpage hosted on the WinXP SP3 machine?

Repeat: I can't open the page either.


MJ wrote:
> Hi PA Bear, thanks for replying. To answer your questions:
>
> 1) I am running IE 6.0.2900.5512.xpsp08413-2111,
> 2) I just checked WIndows Update, it did no offer any updates and I have
> no
> hidden updates except for a video driver, but I don't want to install it,
> nor do I think it has anythign to do with my problem,
> 3) Yes I can open IE to any web page as well as firefox,
> 4) Anti-Virus: Kaspersky 7.0.1.321. I have no rules to prevent IIS access
> (or any HTTP/FTP relations). I've also paused and disabled it to no avail.
> So, I removed it, checked for Windows Updates again - nothing offered. I
> had
> two people try my website and they got the same errors. So it seems the
> Anti-virus software is not an issue. However, I'm leaving it off my system
> for a day or so until I resolve this issue - dangerous I know, bu I'm not
> going to do any browsing with that machine,
> 5) No firewall software at all. None, nada, zero. I let my router handle
> that for me,
> 6) No apps were running during the install, other than the normal Windows
> services and requirements - BITS, Update Service etc. I made sure that
> everything was shutdown before updating.
>
> Also, in summary, the problem is with users on the Internet, not myself.
> Please see my post regarding connecting internally and externally from my
> machine.
>
> So the issue and the question remains, what (if anything) has SP3 done? It
> is the "Only" thing that has changed on my system in the last 24 hours
> (roughly). This I am absolutley sure about.
>
> Again, I've rechecked the Security permissions on the directories and IIS
> permisssion. There is nothing that has changed there either.
>
> The only other information that I can add is that I am using a 2700HG-E
> Gateway router. This has been fine prior to the update. I checked the
> rules
> and port forwarding and again nothing has changed. Everything (in the
> router) is exactly as it should be so I am 100% confident that that device
> can be ruled out.
>
> The "Only" thing that has changed is updating to SP3. So, I changed my
> router config to point to "dummy" Win2K, WINXP (SP2) and Win2KS machines
> and
> they worked. So the problem is definitely on the machine in question.
>
> Any other pointers or ideas are appreciated.
>
> Cheers.
>
> "PA Bear [MS MVP]" <> wrote in message
> news:%.gbl...
>> IE version?
>>
>> Is the machine fully patched at Windows Update now?
>>
>> Can you open IE to any other webpages? (I cannot open
>> here.)
>>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall (if any)? Were any of these applications running in the
>> background when you installed WinXP SP3?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin
>> DTS-L
>>
>>
>> MJ wrote:
>>> I'm not sure if this is the correct forum, but I've noticed that the IIS
>>> Public forum users don't seem to get answers.
>>>
>>> Anyway, I have XP Pro (had SP2 on it), with IIS 6. My web site used to
>>> work
>>> fine, but since upgrading to SP3 last evening, users cannot even connect
>>> to
>>> me. They get all kinds of "Server not responding", "Timeouts" and
>>> several
>>> other messages.
>>>
>>> I've always used this site:
>>> ,
>>> to test my website externally.
>>>
>>> Even this tool is not connecting.
>>>
>>> Is there something in SP3 that crapped my server? It's the only thing
>>> that
>>> has changed on my system for eons.
>>>
>>> My web address is: and it has been running for some
>>> time.
>>>
>>> I can connect to it internally using localhost, the internal and
>>> external
>>> ip
>>> addresses as well as the Internet Friendly Address. This makes sense
>>> since
>>> the resolution is occurring at my router's level (I would guess).
>>>
>>> Additional info: router is a 2700HG-E Gateway with firmware version
>>> 4.25.43
>>> installed. According to my router's update configuration link, it is the
>>> latest version.
>>>
>>> I've tried to get hold of my ISP (Telus), but as it is Canada Day, there
>>> response is (as always) terribly slow.
>>>
>>> I would appreciate any ideas.
>>>
>>> Thanks,
>>>
>>> MJ


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