Re: windows corrupted need to reinstall

Elmo

wayne wrote:
> OK, here we go. This on a small insignia PC (my girlfriend's) 6 years old
> running XP Home SP2. This is what happened; I was not there so not sure of
> exact verbiage. Got notice from virus software that a virus had been stopped.
> Also got notice
> that Windows system files had been corrupted. Since then pc not running well.
> Can not defrag except in safe mode, help and support center will not start.
> In both cases says "files not found" but they are there. There is a whole
> laundry list of issues. She lost all the discs that came with this machine
> so I have nothing to work with. It has Excel and Word and I would like to
> keep them if possible as I do not have the office disk to reinstall. I bought
> a new XP home edition SP2. Not sure how to go about this. Treat as an upgrade
> or new install. I am no pc genius but not completely ignorant either. Any
> suggestions very much appreciated.

The machine appears to still be infected. Try one of these free online
virus scans:

This one has a choice of a Quick or a Complete check


Symantec


<url:http://security2.norton.com/us/home.asp?j=1&venid=sym&langid=us&plfid=20&pkj=IHBE XIBVEMBQAUWZKTK>
then click the Security check link.

free online virus scan





--
Joe =o)