Problem with Windows XP, Norton Internet Security 2007 or Word 200

EGA

I am posting this here as I am not sure whether it is a Windows XP problem,
or a problem with NIS 2007 or Word 2002.

I am currently using Norton Internet Security 2007 and have Microsoft Word
2002 and Works 7.

I occasionally check the Log Viewer of Norton Internet Security and have
noticed that I regularly get the following entires under the heading Symantec
Resourse Protector>Alerts

The entires are always the same, apart from the PID number and are as follows:

<Date> <Time> Unauthorise Access Logged

Event Details
Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10\WINWORD.EXE (PID=168
(different number on each occasion)
Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\
Action: Unauthorised access
Reaction: Unauthorised access stopped

Can anyone throw any light on this apparent problem. Is there some thing I
can or should do in either NIS2007 or Word 2002 to prevent this apparent
security problem.

Needless to say all my products are always fully updated.
--
EricG

Ray Shafranski

"EGA" <EGA@discussions.microsoft.com> wrote in message
news:72034064-61BE-498F-8BFA-4784CE9AD0AB@microsoft.com...
>I am posting this here as I am not sure whether it is a Windows XP problem,
> or a problem with NIS 2007 or Word 2002.
>
> I am currently using Norton Internet Security 2007 and have Microsoft Word
> 2002 and Works 7.
>
> I occasionally check the Log Viewer of Norton Internet Security and have
> noticed that I regularly get the following entires under the heading
> Symantec
> Resourse Protector>Alerts
>
> The entires are always the same, apart from the PID number and are as
> follows:
>
> <Date> <Time> Unauthorise Access Logged
>
> Event Details
> Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10\WINWORD.EXE (PID=168
> (different number on each occasion)
> Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common
> Client\ccService\Channels\
> Action: Unauthorised access
> Reaction: Unauthorised access stopped
>
> Can anyone throw any light on this apparent problem. Is there some thing
> I
> can or should do in either NIS2007 or Word 2002 to prevent this apparent
> security problem.
>
> Needless to say all my products are always fully updated.
> --
> EricG

Uninstall NIS & bin it.

EGA

Very helpfull I must say!
--
EricG


"Ray Shafranski" wrote:

> "EGA" <EGA@discussions.microsoft.com> wrote in message
> news:72034064-61BE-498F-8BFA-4784CE9AD0AB@microsoft.com...
> >I am posting this here as I am not sure whether it is a Windows XP problem,
> > or a problem with NIS 2007 or Word 2002.
> >
> > I am currently using Norton Internet Security 2007 and have Microsoft Word
> > 2002 and Works 7.
> >
> > I occasionally check the Log Viewer of Norton Internet Security and have
> > noticed that I regularly get the following entires under the heading
> > Symantec
> > Resourse Protector>Alerts
> >
> > The entires are always the same, apart from the PID number and are as
> > follows:
> >
> > <Date> <Time> Unauthorise Access Logged
> >
> > Event Details
> > Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10\WINWORD.EXE (PID=168
> > (different number on each occasion)
> > Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common
> > Client\ccService\Channels\
> > Action: Unauthorised access
> > Reaction: Unauthorised access stopped
> >
> > Can anyone throw any light on this apparent problem. Is there some thing
> > I
> > can or should do in either NIS2007 or Word 2002 to prevent this apparent
> > security problem.
> >
> > Needless to say all my products are always fully updated.
> > --
> > EricG
>
> Uninstall NIS & bin it.
>
>
>

Alias

EGA wrote:
> Very helpfull I must say!

Good advice. Norton is famous for screwing up computers. The problem,
however, is that it's hard to remove. Go to Semantec's web site and
download the uninstall tool. Then, download and install Avast! for your
anti virus, www.avast.com and Comodo for your firewall, www.comodo.com/
Both are free.

You'll be thankful you did, trust me.

--
Alias
To email me, remove shoes

Newbie Coder

EGA,

Open NIS, go to the FIREWALL. Click on the PROGRAMS tab & give WINWORD.EXE
'Permit Always' access. Maybe its set to 'Automatic' or 'Custom'. If it's not in
the list, click ADD & go to Program Files... find the application & add with
'Permit Always' access

Another thing you can do as you have a Home Product is ask Symantec Live Help

http://www.symantec.com/home_homeoff...?pvid=nis_2007

As for the others who state you should bin it are free to express their own
opinion but this advice seems to be escalating due to the pyramid reading of the
users; One person says it & a few more read it. They pass on what they read to
others & more read it... Before you know it 1 million people have said the same
thing starting from one person who obviously has no idea to start with

--
Newbie Coder
(It's just a name)





"Alias" <iamalias@shoesgmail.com> wrote in message news:fbbg43$cr2$1@aioe.org...
> EGA wrote:
> > Very helpfull I must say!
>
> Good advice. Norton is famous for screwing up computers. The problem,
> however, is that it's hard to remove. Go to Semantec's web site and
> download the uninstall tool. Then, download and install Avast! for your
> anti virus, www.avast.com and Comodo for your firewall, www.comodo.com/
> Both are free.
>
> You'll be thankful you did, trust me.
>
> --
> Alias
> To email me, remove shoes

Frank Saunders, MS-MVP OE/WM

I thought it was good advice.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

"EGA" <EGA@discussions.microsoft.com> wrote in message
news:82E4226D-E6FE-4C5E-B8C0-CC80113D6E93@microsoft.com...
> Very helpfull I must say!
>
> "Ray Shafranski" wrote:
>
>> "EGA" <EGA@discussions.microsoft.com> wrote in message
>> news:72034064-61BE-498F-8BFA-4784CE9AD0AB@microsoft.com...
>> >I am posting this here as I am not sure whether it is a Windows XP
>> >problem,
>> > or a problem with NIS 2007 or Word 2002.
>> >
>> > I am currently using Norton Internet Security 2007 and have Microsoft
>> > Word
>> > 2002 and Works 7.
>> >
>> > I occasionally check the Log Viewer of Norton Internet Security and
>> > have
>> > noticed that I regularly get the following entires under the heading
>> > Symantec
>> > Resourse Protector>Alerts
>> >
>> > The entires are always the same, apart from the PID number and are as
>> > follows:
>> >
>> > <Date> <Time> Unauthorise Access Logged
>> >
>> > Event Details
>> > Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10\WINWORD.EXE (PID=168
>> > (different number on each occasion)
>> > Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common
>> > Client\ccService\Channels\
>> > Action: Unauthorised access
>> > Reaction: Unauthorised access stopped
>> >
>> > Can anyone throw any light on this apparent problem. Is there some
>> > thing
>> > I
>> > can or should do in either NIS2007 or Word 2002 to prevent this
>> > apparent
>> > security problem.
>>
>> Uninstall NIS & bin it.

Ken Blake

"Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
news:47D7C01F-A067-4702-98C1-67609BE740A8@microsoft.com...

>I thought it was good advice.


It was, although EGA doesn't realize it.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup


> "EGA" <EGA@discussions.microsoft.com> wrote in message
> news:82E4226D-E6FE-4C5E-B8C0-CC80113D6E93@microsoft.com...
>> Very helpfull I must say!
>>
>> "Ray Shafranski" wrote:
>>
>>> "EGA" <EGA@discussions.microsoft.com> wrote in message
>>> news:72034064-61BE-498F-8BFA-4784CE9AD0AB@microsoft.com...
>>> >I am posting this here as I am not sure whether it is a Windows XP
>>> >problem,
>>> > or a problem with NIS 2007 or Word 2002.
>>> >
>>> > I am currently using Norton Internet Security 2007 and have Microsoft
>>> > Word
>>> > 2002 and Works 7.
>>> >
>>> > I occasionally check the Log Viewer of Norton Internet Security and
>>> > have
>>> > noticed that I regularly get the following entires under the heading
>>> > Symantec
>>> > Resourse Protector>Alerts
>>> >
>>> > The entires are always the same, apart from the PID number and are as
>>> > follows:
>>> >
>>> > <Date> <Time> Unauthorise Access Logged
>>> >
>>> > Event Details
>>> > Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10\WINWORD.EXE
>>> > (PID=168
>>> > (different number on each occasion)
>>> > Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common
>>> > Client\ccService\Channels\
>>> > Action: Unauthorised access
>>> > Reaction: Unauthorised access stopped
>>> >
>>> > Can anyone throw any light on this apparent problem. Is there some
>>> > thing
>>> > I
>>> > can or should do in either NIS2007 or Word 2002 to prevent this
>>> > apparent
>>> > security problem.
>>>
>>> Uninstall NIS & bin it.
>

Newbie Coder

Frank/Ken

This advice coming from 2 MVP who use AVG with its own Adware BHO or AVAST that
doesn't pick up a virus or Sophos that is totally useless. Just 3 products that
should never be recommended

--
Newbie Coder
(It's just a name)



"Ken Blake" <kblake@this.is.an.invalid.domain> wrote in message
news:e8uA1KJ7HHA.5164@TK2MSFTNGP05.phx.gbl...
> "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
> news:47D7C01F-A067-4702-98C1-67609BE740A8@microsoft.com...
>
> >I thought it was good advice.
>
>
> It was, although EGA doesn't realize it.
>
> --
> Ken Blake - Microsoft MVP Windows: Shell/User
> Please reply to the newsgroup
>
>
> > "EGA" <EGA@discussions.microsoft.com> wrote in message
> > news:82E4226D-E6FE-4C5E-B8C0-CC80113D6E93@microsoft.com...
> >> Very helpfull I must say!
> >>
> >> "Ray Shafranski" wrote:
> >>
> >>> "EGA" <EGA@discussions.microsoft.com> wrote in message
> >>> news:72034064-61BE-498F-8BFA-4784CE9AD0AB@microsoft.com...
> >>> >I am posting this here as I am not sure whether it is a Windows XP
> >>> >problem,
> >>> > or a problem with NIS 2007 or Word 2002.
> >>> >
> >>> > I am currently using Norton Internet Security 2007 and have Microsoft
> >>> > Word
> >>> > 2002 and Works 7.
> >>> >
> >>> > I occasionally check the Log Viewer of Norton Internet Security and
> >>> > have
> >>> > noticed that I regularly get the following entires under the heading
> >>> > Symantec
> >>> > Resourse Protector>Alerts
> >>> >
> >>> > The entires are always the same, apart from the PID number and are as
> >>> > follows:
> >>> >
> >>> > <Date> <Time> Unauthorise Access Logged
> >>> >
> >>> > Event Details
> >>> > Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10\WINWORD.EXE
> >>> > (PID=168
> >>> > (different number on each occasion)
> >>> > Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common
> >>> > Client\ccService\Channels\
> >>> > Action: Unauthorised access
> >>> > Reaction: Unauthorised access stopped
> >>> >
> >>> > Can anyone throw any light on this apparent problem. Is there some
> >>> > thing
> >>> > I
> >>> > can or should do in either NIS2007 or Word 2002 to prevent this
> >>> > apparent
> >>> > security problem.
> >>>
> >>> Uninstall NIS & bin it.
> >
>
>

Peter Foldes

EGA

This is caused by NIS. This same issue has been posted and answered in the MS Office newsgroups many times.

Uninstall Norton as per their uninstall tool available from the Symantec site. Then install either AVG or Avast which will do just as a good job if not better.

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"EGA" <EGA@discussions.microsoft.com> wrote in message news:72034064-61BE-498F-8BFA-4784CE9AD0AB@microsoft.com...
>I am posting this here as I am not sure whether it is a Windows XP problem,
> or a problem with NIS 2007 or Word 2002.
>
> I am currently using Norton Internet Security 2007 and have Microsoft Word
> 2002 and Works 7.
>
> I occasionally check the Log Viewer of Norton Internet Security and have
> noticed that I regularly get the following entires under the heading Symantec
> Resourse Protector>Alerts
>
> The entires are always the same, apart from the PID number and are as follows:
>
> <Date> <Time> Unauthorise Access Logged
>
> Event Details
> Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10\WINWORD.EXE (PID=168
> (different number on each occasion)
> Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\
> Action: Unauthorised access
> Reaction: Unauthorised access stopped
>
> Can anyone throw any light on this apparent problem. Is there some thing I
> can or should do in either NIS2007 or Word 2002 to prevent this apparent
> security problem.
>
> Needless to say all my products are always fully updated.
> --
> EricG

EGA

Thanks for all the responses. Whilst some of you might think that telling me
to uninstall NIS and use alternative is good advice it actually does not
address my problem. However, the problem has now been solved.
--
EricG


"Peter Foldes" wrote:

> EGA
>
> This is caused by NIS. This same issue has been posted and answered in the MS Office newsgroups many times.
>
> Uninstall Norton as per their uninstall tool available from the Symantec site. Then install either AVG or Avast which will do just as a good job if not better.
>
> http://service1.symantec.com/SUPPORT...05033108162039
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "EGA" <EGA@discussions.microsoft.com> wrote in message news:72034064-61BE-498F-8BFA-4784CE9AD0AB@microsoft.com...
> >I am posting this here as I am not sure whether it is a Windows XP problem,
> > or a problem with NIS 2007 or Word 2002.
> >
> > I am currently using Norton Internet Security 2007 and have Microsoft Word
> > 2002 and Works 7.
> >
> > I occasionally check the Log Viewer of Norton Internet Security and have
> > noticed that I regularly get the following entires under the heading Symantec
> > Resourse Protector>Alerts
> >
> > The entires are always the same, apart from the PID number and are as follows:
> >
> > <Date> <Time> Unauthorise Access Logged
> >
> > Event Details
> > Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10\WINWORD.EXE (PID=168
> > (different number on each occasion)
> > Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\
> > Action: Unauthorised access
> > Reaction: Unauthorised access stopped
> >
> > Can anyone throw any light on this apparent problem. Is there some thing I
> > can or should do in either NIS2007 or Word 2002 to prevent this apparent
> > security problem.
> >
> > Needless to say all my products are always fully updated.
> > --
> > EricG
>