RE: How to not add FW infront of email when forwarding emails

aruntechie123

Hello All,
I have the same requirement for the following reason.

We use Exchange 2003; Outlook 2003.

I have created a rule to auto-forward mails from a certain sender to our
HelpDesk system which raises a ticket upon receipt of an email. (The ticket
must be raised in my name, hence re-directing may not help).
The problem is that the Helpdesk system is configured to ignore mails with a
subject line prefixed with "RE" or "FW".
I guess Outlook does not allow the prefix to be customised, hence I was
looking for some creative ideas to deal with this.
For eg. if I install a different language Outlook on my PC which uses other
letters for FW or RE, would that help?

The above should work fine even if my Outlook is not running.

I look forward to learning a new idea to deal with this situation. Thanks.