inbox repair tool and scanpst.exe Office 2007

J

JimGo

Guest
I apologize for what may seem like a stupid quesiton. I went into tools and
click to show hidden files and folders. But I still get C:\program
Files\Microsoft Office\Microsoft office tools instead of the Office 12 that
the instructions indicates and you indicate in your e mail. What am I doing
wrong?

"Gordon" wrote:

> "JimGo" <JimGo@discussions.microsoft.com> wrote in message
> news:7C6A4826-45B7-4D71-801C-8131F6F1F4E0@microsoft.com...
> > Did you get this fixed? I am having the same problem. My sent file in
> > outlook is not working and I get a message that suggests that I locate and
> > run the Scanpst.exe. I cannot find it even when I follow the path
> > recommended. I ran the diagnostic tools and it did not detect any
> > problems.
> >
>
> In Office 2007 scanpst.exe is here:
> C:\Program Files\Microsoft Office\Office12\
>
> You will need to show hidden and system files....
>
>
>
 


J

JimGo

Guest
I apologize for what may seem like a stupid quesiton. I went into tools and
click to show hidden files and folders. But I still get C:\program
Files\Microsoft Office\Microsoft office tools instead of the Office 12 that
the instructions indicates and you indicate in your e mail. What am I doing
wrong?

"Gordon" wrote:

> "JimGo" <JimGo@discussions.microsoft.com> wrote in message
> news:7C6A4826-45B7-4D71-801C-8131F6F1F4E0@microsoft.com...
> > Did you get this fixed? I am having the same problem. My sent file in
> > outlook is not working and I get a message that suggests that I locate and
> > run the Scanpst.exe. I cannot find it even when I follow the path
> > recommended. I ran the diagnostic tools and it did not detect any
> > problems.
> >
>
> In Office 2007 scanpst.exe is here:
> C:\Program Files\Microsoft Office\Office12\
>
> You will need to show hidden and system files....
>
>
>
 
J

JimGo

Guest
I found the scanpst.exe file. Thank you.

"JimGo" wrote:

> I apologize for what may seem like a stupid quesiton. I went into tools and
> click to show hidden files and folders. But I still get C:\program
> Files\Microsoft Office\Microsoft office tools instead of the Office 12 that
> the instructions indicates and you indicate in your e mail. What am I doing
> wrong?
>
> "Gordon" wrote:
>
> > "JimGo" <JimGo@discussions.microsoft.com> wrote in message
> > news:7C6A4826-45B7-4D71-801C-8131F6F1F4E0@microsoft.com...
> > > Did you get this fixed? I am having the same problem. My sent file in
> > > outlook is not working and I get a message that suggests that I locate and
> > > run the Scanpst.exe. I cannot find it even when I follow the path
> > > recommended. I ran the diagnostic tools and it did not detect any
> > > problems.
> > >
> >
> > In Office 2007 scanpst.exe is here:
> > C:\Program Files\Microsoft Office\Office12\
> >
> > You will need to show hidden and system files....
> >
> >
> >
 
T

Tammy A

Guest
Hi, had the same problem. I did find scanpst.exe with your help but when I
type in the file name
(c:\users\xxxx\AppData\Local\Microsoft\Outlook\Outlook.pst) it says the file
name is invalid yet this is exactly the "corrupt" file that Outlook says
prevents the program from opening.

Where do I go from here?
Much appreciated . . .
--
TA


"wolfpics" wrote:

> I've read some of the other posts on this problem. I cannot locate either of
> these folders or files on my system. I have show hidden files active.
> I've also looked on the CD for office 2007 and do not see them.
> I have this error message
> Cannot start Microsoft Office Outllook. Cannot open the Outlook window. The
> set of folders cannot be opened. Errors have beeen detected in the file
> C:\usres\Randallk.
> Wolf\appdata\local\microsoft\outlook\outlook.pst Quit Outlook and all
> mail-enabled applications, and then use the Inbox repair tool (Scanpst.exe)
> to diagnose and repair errors in the file. For more....;
>
> I did try and reinstall the office standard and that did not change
> anything.
> Thanks for the help.
 
U

Unregistered

Guest
HELP... I'm having the same problems and I am so upset. I follow all the steps but then come to a standstill because I can't find files, or the next step.

My business depends on me having Outlook up and running properly... has ANYONE found the cure??

please respond to me directly: eydie@eydiesoffice.com

Thanks...

Eydie :)
 

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