P
pjs
Guest
I have a Gateway Tablet PC running XP SP2. I have been using Active Sync 4.5
for about a year. I have been sync'ing to Outlook 2007 to my Sprint PPC-6700
for about 6 months with no problems. About 2 weeks ago I started getting the
following message:
Active Sync encountered a problem on the desktop. Support Code: 85010014.
I have reset the PPC-6700 and it did not help. I removed Active Sync 4.5
and reinstalled Active Sync 4.5 and that did not help.
Any suggestions for next steps to troubleshoot this problem?
Thanks
for about a year. I have been sync'ing to Outlook 2007 to my Sprint PPC-6700
for about 6 months with no problems. About 2 weeks ago I started getting the
following message:
Active Sync encountered a problem on the desktop. Support Code: 85010014.
I have reset the PPC-6700 and it did not help. I removed Active Sync 4.5
and reinstalled Active Sync 4.5 and that did not help.
Any suggestions for next steps to troubleshoot this problem?
Thanks