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Trying to move email from inbox to personal folder

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Old 04-14-2009, 09:50 PM   #1
Stevevh1
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Default Trying to move email from inbox to personal folder


In Outlook 2007, I am trying to move e-mails from my inbox to a personal
folder. I get the error message, “Can’t move the items. The items could
not be moved. It was either already moved or deleted, or access was
denied.” I have done this successfully before. Any suggestions?




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Stevevh1

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Old 04-15-2009, 12:50 PM   #2
Brian Tillman [MVP - Outlook]
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Default Re: Trying to move email from inbox to personal folder

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"Stevevh1" <Stevevh1.42ab33e@outlookbanter.com> wrote in message
news:Stevevh1.42ab33e@outlookbanter.com...

> In Outlook 2007, I am trying to move e-mails from my inbox to a personal
> folder. I get the error message, Cant move the items. The items could
> not be moved. It was either already moved or deleted, or access was
> denied. I have done this successfully before. Any suggestions?


Are you using an Exchange account or some other type of account? I'd first
try clearing the forms cache (see
http://www.howto-outlook.com/downloa...formscache.htm) and deleting
extend.dat in the (usually hidden) folder %UserProfile%\Local
Settings\Application Data\Microsoft\Outlook (on XP) or
%LocalAppData%\Microsoft\Outlook (on Vista).
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Brian Tillman [MVP-Outlook]


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