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Old 03-14-2009, 10:50 AM   #11
DL
Guest
 
Posts: n/a
Default Re: OMG. Please help newbie.

MS Home & Student is the trial version, uninstall it.
MS Works is not really needed, since you have the full version of Office, so
it can be uninstalled
A Point to note; If you ever have to recover your Laptop to Factory specs,
it will end up as new, so the trial & Works will be there, so at this point
Uninstall the Trial & Activation assistant from the Add/Remove dialogue
prior to installing any paid for software

"Aspen8" <Aspen8@discussions.microsoft.com> wrote in message
news:3C8A4F19-FC43-4A8B-A209-53B3C4349410@microsoft.com...
>I do have an icon on my desktop that says Microsoft Office - 60 Day Trial.
>I
> am using Vista. When I go to Control Panel and click on "Uninstall a
> Program" I don't see anything listed that says "Trail Version" as part of
> the
> title. The trial version I was using, incidentally, can on the computer.
> I
> activated it, but didn't personally install it. I don't know if that
> matters
> or not.
>
> I see an "Activation Assistant for the 2007 Microsoft Office suite" that I
> could uninstall.
>
> Looking at the dates that things were installed, two stick out. Microsoft
> Works and Microsoft Home and Student are listed w/ an install date of
> 1/11,
> which was right after I bought this laptop. Could either of those be the
> trial version I activated? Should I uninstall either or both?
>
> Thank you very much for your help.
>
> "DL" wrote:
>
>> The information you gave from Word is correct for your purchased version
>> of
>> Office.
>>
>> It maybe that your trial version hasnt actually been installed, is there
>> an
>> icon on your desktop for Office 2007 Trial?
>> Or assuming your PC is using Vista, Click the start/Orb Btn (Bottom left
>> of
>> screen), then select Control Panel, then click Uninstall Programs.
>> A window will open & after a few secs will populate, look for the MS
>> Office
>> Trial entry, select it and uninstall.
>> If after the uninstallation it says restart computer, say no, then look
>> again in the window for Office Instalation Assistant, select that and
>> uninstall. After that then restart the PC.
>>
>> Try Word, see if its OK, allthough you may have to use your Office cd to
>> repair/Diagnose
>> Good luck
>>
>>
>> "Aspen8" <Aspen8@discussions.microsoft.com> wrote in message
>> news:E9CCC52A-8C00-44BC-82F7-8CD9367248F2@microsoft.com...
>> > Uh oh. No, I didn't uninstall the trial version first. I'm not sure
>> > how
>> > neophytes are supposed to know those kinds of things. At any rate,
>> > thank
>> > you
>> > very much for the information. I think there IS a problem. When I
>> > opened
>> > Word just now I got an error message that said, "Office application
>> > version
>> > does not match." I used Word yesterday, didn't get that message, and
>> > it
>> > seemed to work fine. A difference between yesterday and today is that
>> > I
>> > did
>> > insert Disc 2 and install the stuff on it - after I saw Tom's reply and
>> > before I saw yours.
>> >
>> > When I click on the Orb button and follow your instructions, I see
>> > this:
>> > Microsoft Office Word 2007 (12.0.6331.5000) SP1 Microsoft Office Office
>> > (12.0.632.5000) Part of Microsoft Office Ultimate 2007.
>> >
>> > Should I uninstall everything - which I don't know how to do yet - and
>> > start
>> > over?
>> >
>> > Thanks.
>> >
>> >
>> >
>> > "DL" wrote:
>> >
>> >> Firstly, if you didnt uninstall the trial version before you installed
>> >> from
>> >> your purchased cd you are going to have problems.
>> >> Start Word, click the round Orb Btn (Top left corner)
>> >> Click Word Options
>> >> Click Resources
>> >> In about Office word, what exactly does it say for version & part of
>> >> which
>> >> Office suite?
>> >>
>> >> Disk 2 is for Outlook BCM (Business Contact Manager) only install it
>> >> if
>> >> you
>> >> intend to use it
>> >>
>> >> As for the rest of your post, see Tom's reply
>> >>
>> >> "Aspen8" <Aspen8@discussions.microsoft.com> wrote in message
>> >> news:82161199-CD53-48CA-8AC2-9CB8F6D0153E@microsoft.com...
>> >> >I feel so dumb. I just bought Office Ultimate and have installed it
>> >> >on
>> >> >my
>> >> > computer, replacing a trial version of Office. The thing is, this
>> >> > is
>> >> > the
>> >> > first time I've ever bought software, ever. And I have no idea what
>> >> > I'm
>> >> > doing. I expected there to be a manual or something. I saw that I
>> >> > can
>> >> > get
>> >> > basic training online. But I have a few other questions just about
>> >> > installation and software. Please don't laugh - well, okay,
>> >> > laugh...but
>> >> > not
>> >> > too loud.
>> >> >
>> >> > 1. There are two discs in the package. I put Disc 1 into my
>> >> > computer
>> >> > and
>> >> > it seems to have completely installed the suite. Soooo....what on
>> >> > earth
>> >> > is
>> >> > the second disc for?!?!? What do I do with those discs now? What
>> >> > would I
>> >> > use them for again?
>> >> >
>> >> > 2. I read the licensing agreement and it said that I'm allowed to
>> >> > make
>> >> > one
>> >> > copy of the software to use to reinstall the program. Uh...why
>> >> > would I
>> >> > need
>> >> > to do that if I already have the discs? And if it's just a back up
>> >> > thing,
>> >> > in
>> >> > case the discs get lost or damaged or something, then HOW do I make
>> >> > that
>> >> > copy
>> >> > of the software? And would I copy both discs? Both disc one that
>> >> > seemed
>> >> > to
>> >> > have everything on it and the mysterious disc two that already
>> >> > baffles
>> >> > me?
>> >> >
>> >> > OMG - I'm too young to be this clueless. I feel like my 80 yr. old
>> >> > mother-in-law. Thanks in advance.
>> >> >
>> >>
>> >>
>> >>

>>
>>
>>




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  Reply With Quote
Old 03-14-2009, 07:50 PM   #12
Aspen8
Guest
 
Posts: n/a
Default Re: OMG. Please help newbie.

I got lost at the "Point to Note." I will uninstall Home and Student and
Works. I understand that IF I ever have to restore the laptop to factory
specs, Works and the trial would reappear. (Let's hope to God I never have
to do that.) But I lost you after that. I'm unsure on 3 points:

1. Is the "Trial and Activation Assistant" the same thing as the
"Activation Assistant for the 2007 Microsoft Office suite" that I saw?
That's the only activation assistant I saw in the list of programs.

2. I don't remember seeing an "Add/Remove Dialog" thing. I don't know what
that is or what it means.

3. You said that I should uninstall the activation ass't prior to
installing any paid for software - but I already installed the paid-for
version of Office.

I'm sorry...I warned you that I was clueless. :-( Thanks for your patience.

"DL" wrote:

> MS Home & Student is the trial version, uninstall it.
> MS Works is not really needed, since you have the full version of Office, so
> it can be uninstalled
> A Point to note; If you ever have to recover your Laptop to Factory specs,
> it will end up as new, so the trial & Works will be there, so at this point
> Uninstall the Trial & Activation assistant from the Add/Remove dialogue
> prior to installing any paid for software
>
> "Aspen8" <Aspen8@discussions.microsoft.com> wrote in message
> news:3C8A4F19-FC43-4A8B-A209-53B3C4349410@microsoft.com...
> >I do have an icon on my desktop that says Microsoft Office - 60 Day Trial.
> >I
> > am using Vista. When I go to Control Panel and click on "Uninstall a
> > Program" I don't see anything listed that says "Trail Version" as part of
> > the
> > title. The trial version I was using, incidentally, can on the computer.
> > I
> > activated it, but didn't personally install it. I don't know if that
> > matters
> > or not.
> >
> > I see an "Activation Assistant for the 2007 Microsoft Office suite" that I
> > could uninstall.
> >
> > Looking at the dates that things were installed, two stick out. Microsoft
> > Works and Microsoft Home and Student are listed w/ an install date of
> > 1/11,
> > which was right after I bought this laptop. Could either of those be the
> > trial version I activated? Should I uninstall either or both?
> >
> > Thank you very much for your help.
> >
> > "DL" wrote:
> >
> >> The information you gave from Word is correct for your purchased version
> >> of
> >> Office.
> >>
> >> It maybe that your trial version hasnt actually been installed, is there
> >> an
> >> icon on your desktop for Office 2007 Trial?
> >> Or assuming your PC is using Vista, Click the start/Orb Btn (Bottom left
> >> of
> >> screen), then select Control Panel, then click Uninstall Programs.
> >> A window will open & after a few secs will populate, look for the MS
> >> Office
> >> Trial entry, select it and uninstall.
> >> If after the uninstallation it says restart computer, say no, then look
> >> again in the window for Office Instalation Assistant, select that and
> >> uninstall. After that then restart the PC.
> >>
> >> Try Word, see if its OK, allthough you may have to use your Office cd to
> >> repair/Diagnose
> >> Good luck
> >>
> >>
> >> "Aspen8" <Aspen8@discussions.microsoft.com> wrote in message
> >> news:E9CCC52A-8C00-44BC-82F7-8CD9367248F2@microsoft.com...
> >> > Uh oh. No, I didn't uninstall the trial version first. I'm not sure
> >> > how
> >> > neophytes are supposed to know those kinds of things. At any rate,
> >> > thank
> >> > you
> >> > very much for the information. I think there IS a problem. When I
> >> > opened
> >> > Word just now I got an error message that said, "Office application
> >> > version
> >> > does not match." I used Word yesterday, didn't get that message, and
> >> > it
> >> > seemed to work fine. A difference between yesterday and today is that
> >> > I
> >> > did
> >> > insert Disc 2 and install the stuff on it - after I saw Tom's reply and
> >> > before I saw yours.
> >> >
> >> > When I click on the Orb button and follow your instructions, I see
> >> > this:
> >> > Microsoft Office Word 2007 (12.0.6331.5000) SP1 Microsoft Office Office
> >> > (12.0.632.5000) Part of Microsoft Office Ultimate 2007.
> >> >
> >> > Should I uninstall everything - which I don't know how to do yet - and
> >> > start
> >> > over?
> >> >
> >> > Thanks.
> >> >
> >> >
> >> >
> >> > "DL" wrote:
> >> >
> >> >> Firstly, if you didnt uninstall the trial version before you installed
> >> >> from
> >> >> your purchased cd you are going to have problems.
> >> >> Start Word, click the round Orb Btn (Top left corner)
> >> >> Click Word Options
> >> >> Click Resources
> >> >> In about Office word, what exactly does it say for version & part of
> >> >> which
> >> >> Office suite?
> >> >>
> >> >> Disk 2 is for Outlook BCM (Business Contact Manager) only install it
> >> >> if
> >> >> you
> >> >> intend to use it
> >> >>
> >> >> As for the rest of your post, see Tom's reply
> >> >>
> >> >> "Aspen8" <Aspen8@discussions.microsoft.com> wrote in message
> >> >> news:82161199-CD53-48CA-8AC2-9CB8F6D0153E@microsoft.com...
> >> >> >I feel so dumb. I just bought Office Ultimate and have installed it
> >> >> >on
> >> >> >my
> >> >> > computer, replacing a trial version of Office. The thing is, this
> >> >> > is
> >> >> > the
> >> >> > first time I've ever bought software, ever. And I have no idea what
> >> >> > I'm
> >> >> > doing. I expected there to be a manual or something. I saw that I
> >> >> > can
> >> >> > get
> >> >> > basic training online. But I have a few other questions just about
> >> >> > installation and software. Please don't laugh - well, okay,
> >> >> > laugh...but
> >> >> > not
> >> >> > too loud.
> >> >> >
> >> >> > 1. There are two discs in the package. I put Disc 1 into my
> >> >> > computer
> >> >> > and
> >> >> > it seems to have completely installed the suite. Soooo....what on
> >> >> > earth
> >> >> > is
> >> >> > the second disc for?!?!? What do I do with those discs now? What
> >> >> > would I
> >> >> > use them for again?
> >> >> >
> >> >> > 2. I read the licensing agreement and it said that I'm allowed to
> >> >> > make
> >> >> > one
> >> >> > copy of the software to use to reinstall the program. Uh...why
> >> >> > would I
> >> >> > need
> >> >> > to do that if I already have the discs? And if it's just a back up
> >> >> > thing,
> >> >> > in
> >> >> > case the discs get lost or damaged or something, then HOW do I make
> >> >> > that
> >> >> > copy
> >> >> > of the software? And would I copy both discs? Both disc one that
> >> >> > seemed
> >> >> > to
> >> >> > have everything on it and the mysterious disc two that already
> >> >> > baffles
> >> >> > me?
> >> >> >
> >> >> > OMG - I'm too young to be this clueless. I feel like my 80 yr. old
> >> >> > mother-in-law. Thanks in advance.
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>
>

  Reply With Quote
Old 03-14-2009, 08:50 PM   #13
DL
Guest
 
Posts: n/a
Default Re: OMG. Please help newbie.

Sponsored Links
1 &2) Activation Assistant applies to the trial versions only, it has no
impact on retail version software

2) Add/Remove dialogue is accessed via Control Panel and is listed as
'Uninstall Programs'

"Aspen8" <Aspen8@discussions.microsoft.com> wrote in message
news:8917A7D2-FC69-49E3-AFA2-1D8C0F490915@microsoft.com...
>I got lost at the "Point to Note." I will uninstall Home and Student and
> Works. I understand that IF I ever have to restore the laptop to factory
> specs, Works and the trial would reappear. (Let's hope to God I never
> have
> to do that.) But I lost you after that. I'm unsure on 3 points:
>
> 1. Is the "Trial and Activation Assistant" the same thing as the
> "Activation Assistant for the 2007 Microsoft Office suite" that I saw?
> That's the only activation assistant I saw in the list of programs.
>
> 2. I don't remember seeing an "Add/Remove Dialog" thing. I don't know
> what
> that is or what it means.
>
> 3. You said that I should uninstall the activation ass't prior to
> installing any paid for software - but I already installed the paid-for
> version of Office.
>
> I'm sorry...I warned you that I was clueless. :-( Thanks for your
> patience.
>
> "DL" wrote:
>
>> MS Home & Student is the trial version, uninstall it.
>> MS Works is not really needed, since you have the full version of Office,
>> so
>> it can be uninstalled
>> A Point to note; If you ever have to recover your Laptop to Factory
>> specs,
>> it will end up as new, so the trial & Works will be there, so at this
>> point
>> Uninstall the Trial & Activation assistant from the Add/Remove dialogue
>> prior to installing any paid for software
>>
>> "Aspen8" <Aspen8@discussions.microsoft.com> wrote in message
>> news:3C8A4F19-FC43-4A8B-A209-53B3C4349410@microsoft.com...
>> >I do have an icon on my desktop that says Microsoft Office - 60 Day
>> >Trial.
>> >I
>> > am using Vista. When I go to Control Panel and click on "Uninstall a
>> > Program" I don't see anything listed that says "Trail Version" as part
>> > of
>> > the
>> > title. The trial version I was using, incidentally, can on the
>> > computer.
>> > I
>> > activated it, but didn't personally install it. I don't know if that
>> > matters
>> > or not.
>> >
>> > I see an "Activation Assistant for the 2007 Microsoft Office suite"
>> > that I
>> > could uninstall.
>> >
>> > Looking at the dates that things were installed, two stick out.
>> > Microsoft
>> > Works and Microsoft Home and Student are listed w/ an install date of
>> > 1/11,
>> > which was right after I bought this laptop. Could either of those be
>> > the
>> > trial version I activated? Should I uninstall either or both?
>> >
>> > Thank you very much for your help.
>> >
>> > "DL" wrote:
>> >
>> >> The information you gave from Word is correct for your purchased
>> >> version
>> >> of
>> >> Office.
>> >>
>> >> It maybe that your trial version hasnt actually been installed, is
>> >> there
>> >> an
>> >> icon on your desktop for Office 2007 Trial?
>> >> Or assuming your PC is using Vista, Click the start/Orb Btn (Bottom
>> >> left
>> >> of
>> >> screen), then select Control Panel, then click Uninstall Programs.
>> >> A window will open & after a few secs will populate, look for the MS
>> >> Office
>> >> Trial entry, select it and uninstall.
>> >> If after the uninstallation it says restart computer, say no, then
>> >> look
>> >> again in the window for Office Instalation Assistant, select that and
>> >> uninstall. After that then restart the PC.
>> >>
>> >> Try Word, see if its OK, allthough you may have to use your Office cd
>> >> to
>> >> repair/Diagnose
>> >> Good luck
>> >>
>> >>
>> >> "Aspen8" <Aspen8@discussions.microsoft.com> wrote in message
>> >> news:E9CCC52A-8C00-44BC-82F7-8CD9367248F2@microsoft.com...
>> >> > Uh oh. No, I didn't uninstall the trial version first. I'm not
>> >> > sure
>> >> > how
>> >> > neophytes are supposed to know those kinds of things. At any rate,
>> >> > thank
>> >> > you
>> >> > very much for the information. I think there IS a problem. When I
>> >> > opened
>> >> > Word just now I got an error message that said, "Office application
>> >> > version
>> >> > does not match." I used Word yesterday, didn't get that message,
>> >> > and
>> >> > it
>> >> > seemed to work fine. A difference between yesterday and today is
>> >> > that
>> >> > I
>> >> > did
>> >> > insert Disc 2 and install the stuff on it - after I saw Tom's reply
>> >> > and
>> >> > before I saw yours.
>> >> >
>> >> > When I click on the Orb button and follow your instructions, I see
>> >> > this:
>> >> > Microsoft Office Word 2007 (12.0.6331.5000) SP1 Microsoft Office
>> >> > Office
>> >> > (12.0.632.5000) Part of Microsoft Office Ultimate 2007.
>> >> >
>> >> > Should I uninstall everything - which I don't know how to do yet -
>> >> > and
>> >> > start
>> >> > over?
>> >> >
>> >> > Thanks.
>> >> >
>> >> >
>> >> >
>> >> > "DL" wrote:
>> >> >
>> >> >> Firstly, if you didnt uninstall the trial version before you
>> >> >> installed
>> >> >> from
>> >> >> your purchased cd you are going to have problems.
>> >> >> Start Word, click the round Orb Btn (Top left corner)
>> >> >> Click Word Options
>> >> >> Click Resources
>> >> >> In about Office word, what exactly does it say for version & part
>> >> >> of
>> >> >> which
>> >> >> Office suite?
>> >> >>
>> >> >> Disk 2 is for Outlook BCM (Business Contact Manager) only install
>> >> >> it
>> >> >> if
>> >> >> you
>> >> >> intend to use it
>> >> >>
>> >> >> As for the rest of your post, see Tom's reply
>> >> >>
>> >> >> "Aspen8" <Aspen8@discussions.microsoft.com> wrote in message
>> >> >> news:82161199-CD53-48CA-8AC2-9CB8F6D0153E@microsoft.com...
>> >> >> >I feel so dumb. I just bought Office Ultimate and have installed
>> >> >> >it
>> >> >> >on
>> >> >> >my
>> >> >> > computer, replacing a trial version of Office. The thing is,
>> >> >> > this
>> >> >> > is
>> >> >> > the
>> >> >> > first time I've ever bought software, ever. And I have no idea
>> >> >> > what
>> >> >> > I'm
>> >> >> > doing. I expected there to be a manual or something. I saw that
>> >> >> > I
>> >> >> > can
>> >> >> > get
>> >> >> > basic training online. But I have a few other questions just
>> >> >> > about
>> >> >> > installation and software. Please don't laugh - well, okay,
>> >> >> > laugh...but
>> >> >> > not
>> >> >> > too loud.
>> >> >> >
>> >> >> > 1. There are two discs in the package. I put Disc 1 into my
>> >> >> > computer
>> >> >> > and
>> >> >> > it seems to have completely installed the suite. Soooo....what
>> >> >> > on
>> >> >> > earth
>> >> >> > is
>> >> >> > the second disc for?!?!? What do I do with those discs now?
>> >> >> > What
>> >> >> > would I
>> >> >> > use them for again?
>> >> >> >
>> >> >> > 2. I read the licensing agreement and it said that I'm allowed
>> >> >> > to
>> >> >> > make
>> >> >> > one
>> >> >> > copy of the software to use to reinstall the program. Uh...why
>> >> >> > would I
>> >> >> > need
>> >> >> > to do that if I already have the discs? And if it's just a back
>> >> >> > up
>> >> >> > thing,
>> >> >> > in
>> >> >> > case the discs get lost or damaged or something, then HOW do I
>> >> >> > make
>> >> >> > that
>> >> >> > copy
>> >> >> > of the software? And would I copy both discs? Both disc one
>> >> >> > that
>> >> >> > seemed
>> >> >> > to
>> >> >> > have everything on it and the mysterious disc two that already
>> >> >> > baffles
>> >> >> > me?
>> >> >> >
>> >> >> > OMG - I'm too young to be this clueless. I feel like my 80 yr.
>> >> >> > old
>> >> >> > mother-in-law. Thanks in advance.
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>

>>
>>
>>




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  Reply With Quote
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