Why does MOutlook "steal" my e-mail from Comcast.net?

Professor45

I use Comcast.net for myIP. I also use their e-mail. Recently I installed
Microsoft Office 2007 and now when I open Microsoft Office Outlook, it
automatically "steals" or "transfers" my e-mails from Comcast. I have
folders set up with Comcast to file important items and I don't want this to
continue! How do I stop this from happening?

Thanks,
Larry

N. Miller

On Sat, 21 Mar 2009 09:36:01 -0700, Professor45 wrote:

> I use Comcast.net for myIP. I also use their e-mail. Recently I installed
> Microsoft Office 2007 and now when I open Microsoft Office Outlook, it
> automatically "steals" or "transfers" my e-mails from Comcast. I have
> folders set up with Comcast to file important items and I don't want this to
> continue! How do I stop this from happening?

Remove the Comcast email account from Outlook.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Gordon

Professor45 wrote:
> I use Comcast.net for myIP. I also use their e-mail. Recently I installed
> Microsoft Office 2007 and now when I open Microsoft Office Outlook, it
> automatically "steals" or "transfers" my e-mails from Comcast. I have
> folders set up with Comcast to file important items and I don't want this to
> continue! How do I stop this from happening?
>
> Thanks,
> Larry

<sigh> well you must have set up an email account in Outlook - Outlook
doesn't do this on its own.
If you don't use Outlook, uninstall it.

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VanguardLH

Professor45 wrote:

> I use Comcast.net for myIP. I also use their e-mail. Recently I installed
> Microsoft Office 2007 and now when I open Microsoft Office Outlook, it
> automatically "steals" or "transfers" my e-mails from Comcast. I have
> folders set up with Comcast to file important items and I don't want this to
> continue! How do I stop this from happening?

Comcast only provides POP e-mail accounts. POP only understands the
concept of a mailbox, not of folders. POP only has 1 place from which
to poll and retrieve e-mails and that is the mailbox. In your webmail
interface to your account, the Inbox is what is your mailbox. So the
Inbox is the only place e-mails are going to get retrieved.

The default behavior of POP is to retrieve and delete. Once an item is
retrieved, it then gets deleted. If you want to alter that behavior
then you will have to alter Outlook's configuration. In the POP e-mail
account that you defined within Outlook, under advanced properties,
enable the "leave messages on server" option. That will have Outlook do
the retrieve but not the following delete. However, that then means YOU
are responsible for cleaning out your Inbox by using the webmail agent
to your e-mail account. You can use the other available options in
Outlook to help with that cleanup, like enabling the option to delete
items on the server (on the next mail poll) when you delete them from
the Deleted Items folder in Outlook (which means deleted items in
Outlook actually go to the Deleted Items folder). Another option lets
you delete items on the server (on the next mail poll) after N days of
being retrieved by Outlook.

Outlook is NOT screwing up your other folders up on the server as they
are seen using the webmail agent to your account. Outlook can't get at
them because POP can only retrieve and delete from a mailbox - and only
the Inbox folder up on the server is the mailbox. If items are getting
"stolen" or "transferred" in folders other than the Inbox then you have
rules up on the server doing that, someone is has hacked into your
account, or there are problems with the e-mail service that you will
need to discuss with whomever is your unidentified e-mail provider.

Rob

Okay this is what you do in outlook
-Tools
-options
-Mail Setup tab (at top)
-email accounts
-double click on your email account
-choose more settings
-go to the advanced tab
-check off "Leave copy of messages on server"
so now when you send and receive fromy our outlook it will no longer remove
them from your comcast server and you can still read them and organize them
from your comcast! Not sure why noone else was able to submit this... or if
they have i didnt see it there.

"Professor45" wrote:

> I use Comcast.net for myIP. I also use their e-mail. Recently I installed
> Microsoft Office 2007 and now when I open Microsoft Office Outlook, it
> automatically "steals" or "transfers" my e-mails from Comcast. I have
> folders set up with Comcast to file important items and I don't want this to
> continue! How do I stop this from happening?
>
> Thanks,
> Larry

Brian Tillman [MVP - Outlook]

"Rob" <Rob@discussions.microsoft.com> wrote in message
news1F03296-CD95-4BCC-9857-3DEE0E250B8B@microsoft.com...

> Not sure why noone else was able to submit this... or if
> they have i didnt see it there.

"You didn't see it" is the correct choice because not only did somone post the
answer in this thread back on March 21, it has been posted many times in other
threads as well.
--
Brian Tillman [MVP-Outlook]