Change Analysis Diagnostic (KB924732)

Robert Davies

I have just been reading the latest Technet magazine which has an article on
a Change Analysis Diagnostic tool (KB924732), which I thought looked useful.

I have downloaded the relevant Knowledgebase file
(WindowsXP-KB924732-x86-ENU.exe) but when I run it I get the message "Setup
has detected that the Service Pack version of this system is newer than the
update you are applying. There is no need to install this update." I note
from the documentation that the update is for Win XP SP2 whereas I have SP3.

I have been to the location where the magazine artice says that tool is
loaded once installed (c:\windows\pchealth\helpctr\binaries) and it is not
present, so it obviously did not come automatically with SP3.

Can you advise how (or even if) I can install this tool with SP3 in place?
The article certainly implies that it should work with SP3.

Thanks in anticipation.

Robert
--
Dell Dimension XPS 630i Quad 2.4GHz
3GB RAM
Windows XP Prof SP3
Office 2003
HDD1,2: 250GB Serial ATA
HDD3: 250GB SCSI
NVIDIA GeForce 8800GT
Realtek HD Audio
McAfee V_Scan / P_Firewall

Tim Quan [MSFT]

Hi Robert,

Thank you for the post.

To install the Change Analysis Diagnostic tool on Windows XP Service Pack
3, please refer to the following article:

Fix: Change Analysis Diagnostic Does Not Install in Windows XP SP3
http://www.winhelponline.com/blog/fi...ic-install-xp-
sp3/

Please let me know the result.

Sincerely,
Tim Quan
Microsoft Online Community Support

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Tim Quan [MSFT]

Hi Robert,

How are things going? We have not heard back from you in a few days and
wanted to check on the status of the issue. Please let us know how things
turned out.

Tim Quan - MSFT